Pre-Installing SQL Database for CommServe - Non-Cluster Environment

Use this procedure to pre-install the Microsoft SQL Server 2012 SP2 in a non-clustered environment. The installation steps will guide you to create the NetApp instance.

Before you Begin

  • Create a Windows installation package (if not already installed) using the Download Manager. The installation package should contain the CommServe components (including the Database Engine). See Download Manager - Creating a Windows Installation Package for instructions on creating the installation package.
  • The computer on which you want to install the SQL Server must have a static IP address.

Installing the SQL Server and Creating the NetApp Instance

  1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer.
  2. Install .NET Framework 3.5 using the Server Manager Interface.

  3. From the installation package that was created using the Download Manager, run the following program:


    The SQL Server Installation Center wizard is displayed.

  4. In the left-hand navigation area, click Installation and then click New SQL Server stand-alone installation or add features to an existing installation.
  5. On the Setup Support Rules page, click OK to start the setup of support rules.
  6. On the Product Key page, click Next. The product key is already provided.
  7. On the License Terms page, select the I accept the license terms check box and then click Next.

  8. On the Product Updates page, click Next to include the latest SQL Server updates.

    The Install Setup Files page is displayed, where the setup files are copied and then the installation automatically starts.

  9. On the Setup Support Rules page, check that the verification process returns successful results. If the setup returns a few warnings or failures, make sure to fix them before proceeding with the installation. Then, click Next.
  10. On the Setup Role page, click Next to proceed with the SQL Server Feature Installation.
  11. On the Feature Selection page, from the features to install, select Database Engine Services and Management Tools - Complete and then click Next.

  12. On the Installation Rules page, click Next after the setup completes running the rules.
  13. On the Instance Configuration page, click Named Instance, type NetApp, and the click Next.
  14. On the Disk Space Requirements page, review the disk space summary and click Next.
  15. On the Server Configuration page, complete the following steps:
    1. In the Services Accounts tab, click the Account Name cell that corresponds to the SQL Server Database Engine service, and from the list click More to specify the local system account. The account name for the service should display NT AUTHORITY\SYSTEM.

      Keep the default account names for the SQL Server Agent and SQL Server Browser services.

    2. Click the Collation tab, and make sure the collation of the TEMPDB is set to to SQL_Latin1_General_CP1_CI_AS.
    3. Click Next.
  16. On the Database Engine Configuration page, complete the following steps in the Server Configuration tab:

    1. Click Mixed Mode (SQL Server authentication and Windows authentication).
    2. Enter and confirm the password for 'sa' SQL user in the Enter Password and Confirm password boxes.
    3. Click the Add Current User button.

    In the Data Directories and FILESTREAM tabs, accept the default values and then click Next.

  17. On the Error Reporting page, click Next.
  18. On the Installation Configuration Rules page, check if the rules ran successfully and then click Next
  19. On the Ready to Install page, verify the features to be installed and then click Install.

    The Installation Progress page is displayed, showing the installation process.

  20. On the Complete page, click Close. The SQL Server is successfully installed.

Post-Install Operations

Applying Latest SQL Server Updates

Install the latest cumulative updates and service packs provided by Microsoft. As a best practice, keep the SQL Server software up-to-date.

Tuning the SQL Server Memory Usage

The maximum memory used by the SQL Server should be 50% of the physical memory available in the computer. Use the following steps to verify the SQL memory usage for the SnapProtect components.

  1. On the CommServe computer, open the Microsoft SQL Server Management Studio.
  2. Right-click the <Server Instance>, and then click Properties.
  3. From the Server Properties dialog box, select the Memory page on the left pane.
  4. In the Maximum server memory (in MB) box, specify 50% of the physical memory available in the computer.
  5. Click OK.