Silent Install - Windows

Use the following sections to install Windows Agents silently.

Before you Begin

Download the latest SnapProtect® software using the Download Manager application. The Download Manager bundles an installation package from the SnapProtect components that you chose to download. The installation package should be accessible by the client computer where you want to silently install the software.

See Download Manager - Getting Started for instructions on creating an installation package.

Record Mode

  1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer.
  2. Run SetupAll.exe from the installation package that was created using the Download Manager.
  3. Click I accept the terms in the license agreement.

    Click Next.

  4. Click Custom.

    Click Next.

  5. Click Create a custom package to install on a different computer and click Next.

  6. Click Create a Recording of Packages.

  7. Click Next.

    • Base Client will be installed as Instance001 if you are creating the custom package for the first time on this computer.
    • If SnapProtect is already installed on this computer, this screen will not be displayed and the existing instance available on the client computer will be used for creating the custom package.

  8. Verify the default location for software installation.

    Click Next.

    If necessary, click Browse... to change the default location.

    • Do not install the software to a mapped network drive
    • Do not use the following characters when specifying the destination path: / : * ? " < > | #
    • It is recommended that you use alphanumeric characters only

  9. Click Next.

  10. Specify the location where you wish to create the custom package. By default the custom package is created at C:\CustomInstallPackageName.

    Specify a folder under any drive. If the folder does not exist, it is automatically created.
    Do not use the following characters when specifying the destination path:
    / : * ? " < > |
    It is recommended that you use alphanumeric characters only.

    Click Browse to change directories.

    Click Next to continue.

  11. Select one of the following:
    • Select Create a new instance option to install the Agents as a new instance.

      If you select this option and create a custom package, later when you install the Agents using this custom package, the Agents will always be installed as a new instance irrespective of the existence of any other instances on the client computer.

    • Select Install to existing instance to install the Agents to a specific instance existing on the client computer.

      From the Select an instance drop-down list, select the instance name to which you want the agents to be added at the time of installation.

      Make sure that the instance name that you select here exists on the client computers on which you would install the agents using this custom package. Once you specify the instance name and create a custom package, later when you install the Agents using this custom package on a client computer, the Agents will always be installed to the instance that you specify in this step. If the installer does not find any matching instance name on the client computer, then a new instance with this name will be created and the Agents will be installed to this instance

    Click Next.

  12.  Select the components that you want to include in the Custom Package.

    Your screen may look different from the example shown below. Select the components as per your requirement.

    Click Next.

  13. Select Create answer File (without packages).

    Click Next.

    • If you want to include .NET Framework 4.0 Installer in the custom package, select Include .NET Framework 4.0 Installer.
    • If you just want to create an answer file without creating custom package, select Create answer file (without package). If you select this option, self-extracting executable will not be created.
    • Clear the Create a de-coupled installation package check box.
    • Clear the Launch RegisterMe at the end of install check box.

  14. If this computer and the CommServe is separated by a firewall, select the Configure firewall services option and then click Next.

    For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

    If firewall configuration is not required, click Next.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  15. Enter the fully qualified domain name of the CommServe in the CommServe Host Name box.
    • Do not use space and the following characters when specifying the CommServe Host Name:

      \|`~!@#$%^&*()+=<>/?,[]{}:;'"

    Click Next.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  16. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers.

    Click Next.

    This screen will not appear if the default port numbers are not used for CommCell communication.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  17. Verify the default location for software installation.

    Click Next.

    If necessary, click Browse... to change the default location.

    • Do not install the software to a mapped network drive
    • Do not use the following characters when specifying the destination path: / : * ? " < > | #
    • It is recommended that you use alphanumeric characters only

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  18. Skip this step if the client on which you plan to install already has SnapProtect installed. The client group selection will not be honored because it was already defined when SnapProtect was installed on the client for the first time.

    Select a Client Group.
    Click Next.

    This screen will not be displayed if Client Groups are not configured in the CommCell Console. For more information, see Client Computer Groups.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  19. Select one of the following:
    • Click Use Cell level Policy to inherit the global filter policy configuration set for the CommCell.
    • Click Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell.
    • Select Do not use Global Filters if you plan to define specific filters for the Agent.

    Click Next.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  20. Select a storage policy from the Storage Policy list.

    Click Next.

    If you want this screen to be displayed while installing the components from the custom package, select the Show to user check box.

  21. Click OK.

Playback Procedure

  1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer.
  2. Click the Windows Start button, navigate to All Programs | Accessories, and then click Command Prompt.
  3. From the command prompt, navigate to the installation package (where the Setup.exe resides) and run the following command to start the installation silently:

    start /wait Setup.exe /silent /play "path\filename.xml"

    Alternatively, you can playback the install procedure using the following command. Graphical user interface will be displayed during this playback operation.

    Setup.exe /play "path\filename.xml"

    For example, to playback the install procedure in order to install the software with all the recorded options, run the following command:

    start /wait Setup.exe /silent /play C:\Cpackage\Win64\Install.xml

    Where, Install.xml is the xml file to which the recorded options were saved during the recording mode.

Any errors generated during this install will be written to the install.log file. For more information on the installation, see install.log located under %allusersprofile%\Company\Galaxy\LogFiles.