Change User Account

Use this dialog box to view or change the QR Agent with Exchange/SQL or Exchange Administrator (or Site Service) or SharePoint account information that was set during the installation of the affected Agents. Perform this change when the:

  • Information entered during installation is incorrect, or the
  • Affected account information changed
  • SharePoint Server SSO account or Administrative Group Account is changed
  • SharePoint Server is configured to use the Single Sign-on service after installation

Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed.

User Login / User Name

Use this space to specify or modify the user name.

Exchange Administrator/Site Service Account

Displays the Exchange Administrator (or Site Service) Account for the site in which this Exchange Server resides. Use this space to modify either account if it has changed and now differs from the one displayed here. Also, modify it here if the account was incorrectly entered during installation of this iDataAgent.

SharePoint Administrator Account

Displays the SharePoint Administrator Account for the site in which this SharePoint Server resides. Use this space to modify the account if it has changed and now differs from the one displayed here. Also, modify it here if the account was incorrectly entered during installation of this SharePoint iDataAgent or SharePoint Archiver Agent.

Administrative Group Account

Displays the account for a domain user who is the user or a member of the user group specified for the SharePoint Administration Group.  Use this space to modify this account.

SSO Account

Displays the SSO administrator account for the service on the SharePoint Server. Use this space to modify the SSO account if any of the following apply:  the account has changed and now differs from the one displayed here; or, the SharePoint Server was configured to use the Single Sign-on service after installation.

SharePoint Document Account

Displays the account for the site in which this SharePoint Server resides. Use this space to change the account if it has changed and now differs from the one displayed here. Also change it here if the account was incorrectly entered during installation of the SharePoint Server  iDataAgent.

Password

Use this space to specify or modify the Administrator (or Site Service or SSO) Account password.

Confirm Password

Use this space to retype the password for confirmation.

Exchange Server Name

Use this space to type the name of the Exchange Server if it has not been detected. This option applies only when you are adding an Exchange Server.