Setting Up Alerts and Notifications - Windows Event Viewer

Table of Contents


You can send alert notifications from the CommServe to the Windows Event Viewer of other computers where it is generated as an event.


Following is an example of a Windows Event Viewer notification alert:


No prior configuration is required to generate Windows Event Viewer notification alerts.


Use the following steps to generate System Event Viewer notifications for alerts:

  1. From the CommCell Console ribbon, click Alerts.
  2. In the Alerts dialog box, click Add.
  3. On the General Information page, enter a name for the alert in the Display Name box, select a Category and Alert Type, and click Next.
  4. Select the clients or client groups that you want to associate with this alert and click Next.

    To exclude specific client groups from receiving alert notifications, mark the client group with an 'X' mark.

  5. Select the notification criteria to be used and click Next.
  6. On the Notification Type(s) Selection page, click the Event Viewer tab to send the alert to the System Event Viewer.
  7. Click the Select [Event Viewer] for notification check box.

    Select a token from the Add Token list, if you wish to customize the System Event Viewer notification then click Next. See Available Alert Tokens for the list of available tokens.

  8. Review your selections on the Summary page.
  9. Click Finish.

Modifying the Notification Behavior for Windows Event Viewer Alerts

In SnapProtect version 9.0, the Windows Event Viewer alert includes tokens for all entities. To retain this behavior, you must add the WindowsEventsUseDefaultMsg additional setting on the CommServe.

Without this additional setting, only relevant or important entity tokens are included in the alert.


  1. From the CommCell Browser, right-click the CommServe and then click Properties.
  2. In the Commcell Properties dialog box, click the Additional Settings tab and then click Add.
  3. In the Add Additional Settings dialog box, enter the additional setting details for the additional setting:
    1. In the Name box, type WindowsEventsUseDefaultMsg.

      The Category and Type details will be automatically populated.

    2. In the Value box, enter 1.
  4. Click OK.