Remote Install - Online Help

The following sections provide context-sensitive help information related to the installation wizard that you run from the CommCell Console.

Installer - Install Wizard

Use this wizard to remotely install SnapProtect components on one or more client computers.

Installer - Select the Computer's Operating System

Use this step to specify the client computer's operating system for which you want to configure the installation.

Windows

Specifies that the operating system of the client is Windows.

Unix and Linux

Specifies that the operating system of the client is UNIX/Linux.

Installer - Select How to Discover the Computers for Installing the Software

Use this step to select the method for discovering client computers in your CommCell environment.

Manually select computers

Specifies that the software packages will be distributed only to the client computers that you manually select by:

  • Entering the host name of the clients
  • Importing a file with the list of client host names
  • Selecting from a list of existing clients in the CommCell

Automatically discover computers

Specifies that the software packages will be distributed to client computers in a specific domain, which is automatically detected by the CommServe database when a job runs.

Installer - Enter the Host Names of the Computers

Use this step to specify the host names of the computers on which you want to install the software.

In the editable box, you must enter the fully qualified domain name of the client computer(s). For example: mycomputer.mydomain.mycompany.com

If you are installing on a cluster environment, enter the fully qualified domain name of the physical cluster nodes (the active node as well as the passive nodes). For example, if your cluster group is hosted on two nodes (physicalcomputer1 and physicalcomputer2), then specify as follows:

physicalcomputer1.mydomain.mycompany.com

physicalcomputer2.mydomain.mycompany.com

  • When specifying the host names, do not use spaces or the following characters:

    \|`~!_@#$%^&*()+=<>/?,[]{}:;'"

  • Make sure that the computers where you plan to install the software are reachable from the CommServe computer.

  • Import From File

    Click to select a file from which you want to retrieve the host names of the computers that you want to use. All file formats are supported.

  • Import From Active Directory

    Click to enter the Active Directory server information from which you want to retrieve the client computers.

  • Select from Existing Clients

    (Use this option if you are installing on clients that are part of your CommCell environment)

    Click to select from a list of clients currently associated to your CommCell. All the clients that satisfy the requirements for installing the software will appear in the list.

Select from Existing clients

Use this window to select client computers that are available in your CommCell environment to install the software.

Installer - Active Directory Server Configuration

Use this step to specify the Active Directory servers containing the computers where you want to install the software.

  • Server Name

    Displays the Fully Qualified Domain Name (FQDN) of the domain, for example, domain.company.com.

  • User Name

    Displays the user name of the account used to access the domain.

  • LDAP Filter (Optional)

    Displays the syntax of the LDAP Filter if the domain has been configured to use Lightweight Directory Access Protocol (LDAP), which provides additional network security with the external domain.

  • Directory Service

    Displays the type of directory service. There are three types of directory service: Windows Active Directory, Open LDAP, and Network Information System.

Add

Click to specify an Active Directory server.

Edit

Click to edit the information details of the selected Active Directory server.

Remove

Click to remove the selected Active Directory server.

Add/Edit Active Directory Server

Use this window to enter the Active Directory server information, such as the type of directory service and the user account needed to access the domain.

Select Directory Service

Displays the supported types of directory service.

Server Name

Specify the Fully Qualified Domain Name (FQDN) of the domain, for example, domain.company.com.

User Name

Specify the user name of the account used to access the domain. If you are specifying a Windows Active Directory, use the following format (if applicable):

domain\username

Password

Specify the password for the user name for the specified user account.

Confirm Password

Retype the password for confirmation.

LDAP Filter (Optional)

If the domain has been configured to use Lightweight Directory Access Protocol (LDAP), specify the syntax of the LDAP filter to provide additional network security with the external domain.

LDAP filters do not apply for Network Information System directory services.

When you enter the filter query, it is not necessary to enter the domain controller parameters. For example, to list all computers in the Computers Development Organizational Unit (OU) in company_abc_nj_domain, enter OU=Computers_Development as the LDAP filter.

Enter Active Directory Server Information

Use this window to enter the Active Directory server information, such as the type of directory service and the user account needed to access the domain.

Select Directory Service

Displays the supported types of directory service.

Server Name

Specify the Fully Qualified Domain Name (FQDN) of the domain, for example, domain.company.com.

User Name

Specify the user name of the account used to access the domain. If you are specifying a Windows Active Directory, use the following format (if applicable):

domain\username

Password

Specify the password for the user name for the specified user account.

LDAP Filter (Optional)

If the domain has been configured to use Lightweight Directory Access Protocol (LDAP), specify the syntax of the LDAP filter to provide additional network security with the external domain.

LDAP filters do not apply for Network Information System directory services.

When you enter the filter query, it is not necessary to enter the domain controller parameters. For example, to list all computers in the Computers Development Organizational Unit (OU) in company_abc_nj_domain, enter OU=Computers_Development as the LDAP filter.

Discovered Computers

The window displays the computers discovered for the specified domain. Use this window to select the computers for software installation.

Computer Host Name

Displays the Fully Qualified Domain Name (FQDN) of the discovered computer.

Computer Name

Displays the name of the discovered computer.

Part of CommCell

Displays if the computer is part of your CommCell environment.

Excluded Computers

Use this window to specify the computers that you want to exclude from installation.

  • Machine Host Name

    Displays the name of the computer to be excluded.

  • Reason

    Displays the reason for exclusion.

Add

Click to add a computer to the list of exclusion.

Edit

Click to edit the name or reason of the selected computer.

Remove

Click to remove the selected computer from exclusion.

Installer - Select Software Cache

Use this step to verify the current software cache settings. The software cache is the location from where the install program retrieves the software binaries. For more information on software cache, see Managing Cache - Remote Cache.

If you want to use the default cache location, no action is required on this step

Override Software Cache

Select this option to specify an alternate software cache if the current client or client groups settings are not accurate.

Software Cache

Displays the current software cache settings. Use this list to select the software cache. This field is enabled only when the Override Software Cache checkbox is selected.

Installer - Enter Account Information

Use this step to specify the user account information needed to access the client computer.

You can skip this step if you are installing additional SnapProtect packages on existing client computers. The clients must be selected from the Select from existing clients option located on the Enter the host names of the computers page.

If you are installing on a cluster environment, specify the Domain Administrator account which has administrative rights on all the cluster nodes that you selected for installation.

Reuse Active Directory credentials

Select this check box to reuse the account information specified during the Active Directory server configuration.

User Name

Use this space to specify the user name for the account used to access the client. The user must be an Administrator or a member of the Administrator group on that computer.

Example 1: domain\username

If the client is part of a workgroup, then the user name must be prefixed with .\.

Example 2:  .\username

For UNIX computers, you can also specify the SUDO user credentials if the user is an Administrator or a member of the Administrator group with root privileges. To add SUDO users to the /etc/sudoers file,  see Adding SUDO Users with Root Privileges to Log On to a UNIX Client.

Password

Use this space to specify the password of the specified user account.

Confirm Password

Use this space to retype the password for confirmation.

Installer - Select Package(s) to Install

Use this step to select the SnapProtect components that you want to install on the client computers you selected.

Installer - Enter Recommended Settings for the Selected Software

Use this step to select the settings associated with the SnapProtect components that you selected to install.

Client Groups

Displays the list of client groups to which the settings for the selected software will apply. Select the client groups from the Available list. For more information on clients groups, see Client Computer Groups.

Global Filters

Displays the global filter setting for the selected client group(s). To modify the setting, select one of the following values from the list:

  • Do Not Use Global Filters, to disable global filters for the associated subclients.
  • Always Use Global Filters, to enable global filters for the associated subclients.
  • Use Cell Level Policy, to enable or disable global filters for the associated subclients depending whether Use Global Filters on All Subclients on the Control Panel (Global Filters option) is enabled or disabled.

    If Use Global Filters on All Subclients is enabled, the Use Cell Level Policy option enabled global filters on the subclients. If Use Global Filters on All Subclients is disabled, the Use Cell Level Policy option disables global filters on the subclients.

Configure For Laptop Backups

Select this option to install the Backup Monitor tool. The tool allows you to view the backup job summary of your client computer. For more information, see Backup Monitor.

Storage Policy to Use

Displays the storage policy to use for backup operations.

Installer - Enter the Install Options for the Selected Software

Use this step to select options associated with the SnapProtect components that you selected to install.

The options are grouped under the respective agent or component name.

Search Engine

  • Create New Cloud

    Select to create a new cloud for the Search Engine.

  • Add a new Search Engine

    Specify the name of the Search Engine node to be added to the existing cloud.

  • Base Port

    Specify the port number to be used by the Search Engine. By default, the port number is 27000.

    If other Search Engine instances are installed on the client, make sure to specify a port number that is not being used.

  • Index Location Path

    Specify the path where the Search Index is created.

SQL Agents Information

  • Auto discover instances

    Select to automatically discover SQL instances and associate them to the new SQL Server agent. After the agent is installed, the CommServe processes will continue to discover new instances every 24 hours.

SharePoint Server Information

  • Server Name

    Specify the name of the Microsoft SharePoint Server.

  • SharePoint Administrator Account

    Specify the administrator user account to access the SharePoint Server by clicking.

Exchange Server Information (Optional)

  • Server Name

    Specify the name of the Exchange Server.

Exchange Profile (Optional)

  • User Account

    Specify the domain user account created with the Exchange Server administrator permissions. Do not include the domain name.

  • Mailbox Name

    Specify the mailbox associated with the user account specified above.

  • Profile Name

    Specify the profile name to be created during the agent installation. Note that the profile should be associated with the domain user's mailbox.

Exchange Database (Optional)

  • Exchange DB User Account

    Specify the user credentials to access the Exchange Server to perform the backup operation.

  • Differential Backup

    Click to specify that each non-full Exchange Database backup secures all data that has changed since the last full backup. Transaction logs are not purged.

  • Incremental Backup

    Click to specify that each non-full Exchange Database backup secures only that data that has changed since the last backup of any type. Committed transaction logs are purged.

OSSV Enabler

  • OSSV NDMP Account Name

    Specify the NDMP account name that you provided during the NetApp SnapVault OSSV Agent installation.

Active Directory

  • User Account

    Specify the user account information associated with the account that has administrative rights in the Domain Controller.

CDR Driver Information (Optional)

  • Log File Location

    Specify the path to store replication logs.

Notes Doc

  • Instance Name

    Displays the instance/partition names of the Notes server that you added. Click Add, Edit or Delete to manage the list of instances.

  • Path

    Displays the path to the directory where the instance resides.

  • Binary Path

    Displays the path to the directory where the Lotus Notes software is installed.

Notes DB

  • Instance Name

    Displays the instance/partition names of the Notes server that you added. Click Add, Edit or Delete to manage the list of instances.

  • Path

    Displays the path to the directory where the instance resides.

  • Binary Path

    Displays the path to the directory where the Lotus Notes software is installed.

Notes Data Archiver

  • Instance Name

    Displays the instance/partition names of the Notes server that you added. Click Add, Edit or Delete to manage the list of instances.

  • Path

    Displays the path to the directory where the instance resides.

  • Binary Path

    Displays the path to the directory where the Lotus Notes software is installed.

CommCell Console (Optional)

  • Configure Web Alias

    Select to allow access to the CommCell Console from a remote computer using a Web browser.

DB2

  • DB2 Archive Path

    Specify the location where you want to store DB2 archive files. If you are installing the software on a cluster environment, the location must be on a shared drive.

  • DB2 Retrieve Path

    Specify the location where you want to store DB2 retrieve files. If you are installing the software on a cluster environment, the location must be on a shared drive.

  • DB2 Audit Error Path

    Specify the location where you want to store DB2 audit error files. If you are installing the software on a cluster environment, the location must be on a shared drive.

SAP MAXDB Information

  • SAP MaxDB Configuration Path

    Specify the location where you want to create SAP MaxDB configuration files.

Sybase

  • Sybase ASE Library Path

    Specify the location of the Sybase ASE Library. The library is generally located in the Sybase ASE installation directory.

Exchange Offline Mining Tool

  • Exchange Offline Mining Tool Path

    Specify the path where you want to install the Exchange Offline Mining tool.

Notes Add-In Client

  • Notes Server Name

    Specify the name of the Notes server.

Installer - Enter Additional Install Options

Use this step to select advanced options for the installation job.

Disable Windows Firewall

Select to disable firewall on Windows client computers.

Add programs to the Windows Firewall Exclusion List (if Windows Firewall is ON on the remote client)

Select to add programs to the Windows Firewall Exclusion List if the firewall is turned ON on Windows client computers.

Reboot (if required)

Select to automatically reboot the client computer during installation (whenever needed).

If this option is not selected, the client is not rebooted even if a reboot is required.

Use the option if the install includes a driver update. If not selected, the software required for the computer will not be installed.

Kill Browser Processes (if required)

Select to automatically terminate any open Internet Browser on the client computers during the installation. Use this option to ensure a successful completion of the installation.

Ignore Running Jobs

Select to install the software on the selected clients even if jobs are currently running. When the option is enabled, the services are stopped and running jobs are suspended to allow the install to complete. After the installation, restartable jobs will automatically resume, if configured to do so.

When enabled, this option temporarily stops services, thereby suspending all running jobs, including non-restartable jobs. Therefore, use caution if enabling this feature.

Restart Oracle/DB2 services (if applicable. Oracle/DB2 Instances need to be restarted to load Simpana Media Library for Data protection.)

This option applies to:

  • An Oracle configuration on Windows
  • A DB2 configuration on Windows
  • A SAP Oracle configuration on Windows

Select this option to have the SnapProtect software automatically stop and start the database services.

On HP-UX computers, you must manually restart DB2 services.

Install Agents For Restore Only

Select to install the agent software without consuming any license. Only restore operations will be supported on the agent.

Ignore Client/Host Name Conflict

Select to ignore the name conflict between the host name and client name during installation.

Skip clients that are already part of the CommCell component

Select to skip client computers that already have installed the  SnapProtect components you selected. This option is visible when you select to automatically discover client computers during the first steps of the install wizard.

Install new instance (if required)

When there is an existing instance of the software in the client computer, select this option to install the software in a new instance.

If you want to install the software to the existing instance available in the client, keep this option cleared.

Install 32-bit instead of default 64-bit packages (Windows x64 only) - This will protect 32-bit applications only

If you want to protect 32-bit applications running on the Windows 64-bit clients that you specified, select this option to install the 32-bit binaries of the software packages you selected.

By default, when this option is not enabled, the CommCell Console installs the 64-bit binaries of the packages you selected.

Installer - Optional Settings

Use this step to select optional settings for the installation job.

Job Results to this folder

Select to specify the location for the Job Results directory. This directory is used to store the backup and restore job results of the client.

Index cache to this folder

Select to specify the location where you want to store the index cache files.

Install to this folder

Select to specify the location where you want to install the SnapProtect components that you selected.

If this option is not selected, the software is installed by default in the following location:

  • On Windows: C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect
  • On UNIX: /opt/SnapProtect

Log File Location (This is applicable for installing on Unix clients)

Select to specify the directory where you want to store the installation log file.

CVD Port

Select to specify the network port number on the client computer for communications with the CommServe database.

Evmgrc Port

Select to specify the network port number on the client computer for the Client Event Manager services.

CommServe Override

Select to specify the fully qualified domain name of the CommServe computer. Use this option only if you want to use an alternate host name to connect to the CommServe computer.

Installer - UNIX Advanced Options

Use this step to select advanced settings when installing UNIX based components.

Number Of Streams

Specify the appropriate number of streams. The number of streams ensures that concurrent backup/restore streams would have sufficient system resources.

Unix Group

Specify the group name that SnapProtect binaries should associate to.

  • Most SnapProtect processes run with root privileges, but some are launched by databases and inherit database access rights. To make sure that registry and log files can be written by both kinds of processes, we recommend to specify a group which will be granted write-access permissions for the processes.
  • If you are installing the Oracle Agent, you should specify the "dba" group.

Access permissions for group users

Specify the access control permissions for the specified UNIX group.

Access permissions for other users

Specify the access control permissions for SnapProtect binaries for other users.

Temporary directory for installer

Specify the path to the directory where you want to extract the SnapProtect installation files.

By default, the installation files are extracted to the /temp directory.

Listen only on the network interface used as hostname

Select to force all services to listen to the network interface of the client to communicate with the CommServe computer.

Select 32-bit or 64-bit Packages

  • Default

    Select to allow the installer to determine the processor of the clients to install the respective binaries of the software.

  • Install 32-bit instead of default 64-bit packages (Linux_x86_64 only) - This will protect 32-bit applications only

    Select to install 32-bit binaries of the software.

  • Install 64-bit instead of default 32-bit packages (AIX and Solaris File System, MediaAgent and Notes only)

    Select this option to install 64-bit binaries of the software.

Installer - Firewall Configuration

Use this step to configure firewall settings if the client and the CommServe computer are separated by a firewall.

There is Firewall between this machine and CommServe

Select this option if there is a firewall between the client(s) and the CommServe computer. This option enables the firewall configuration options, which represent the types of firewall connectivity settings.

  • Client machines can open connection to CommServe on tunnel port

    This option is selected by default. Select this option in the following scenarios:

    • The clients reach the CommServe computer through a tunnel port (also referred to as One-Way Firewall, where the client connects to the CommServe).
    • The clients and CommServe computer can reach each other using a tunnel port (also referred to as Two-Way Firewall).
    • The clients reach the CommServe computer through a port forwarding gateway.

    After selecting this option, in the CommServe HTTP/HTTPS tunnel port number box, enter the incoming port number through which the CommServe computer can receive connections.

  • CommServe can open connection towards client machines

    Select this option if the CommServe computer reaches the clients through a tunnel port. This firewall configuration is also referred to as One-Way Firewall, where the CommServe computer connects to the clients.

    After selecting this option, in the Local HTTP/HTTPS tunnel port number box, enter the local port number through which the client can receive connections from the CommServe computer.

  • CommServe is reachable only through proxy

    Select this option if the clients connect to the CommServe computer through a proxy.

    After selecting this option, from the Proxy client name list, select the name of the proxy client.

For more information on firewall, see Firewall - Getting Started.

Installer - Please Select When to Run the Job

Use this step to select if you want to schedule the installation job or run the job immediately.

Job Initiation

  • Immediate

    Click to run the installation job immediately

  • Schedule

    Click to schedule the installation job. Click Configure to set the day and time that you want to run the job.

Installer - Summary

Use this step to review the options that you selected during the installation before you proceed to initiate the install job.

Save As Script

Click to open the Save As Script dialog, which allows you to save this operation and the selected options as a script file (in XML format). The script can later be executed from the Command Line Interface using qoperation execute command.

When you save an operation as a script, each option in the dialog will have a corresponding XML parameter in the script file. When executing the script, you can modify the value for any of these XML parameters as per need.

For more information, see Perform Remote Install from the Command Line.