Automatic Registration - FAQ

How can I view, add and modify the Client Details?

You can view and modify the client details using a web interface (Web Console).

A client name will be added to the list in the following scenarios:

  • When an administrator registers any client name and assigns the Target CommServe.
  • When an installation of the custom package has completed on a computer before the administrator has assigned it a Target CommServe.

You can edit the client details for all the clients which are not registered in a Target CommServe.

  1. Login to the Master CommServe's CommCell Console, and then click the Web Console icon.
  2. Type the user name and password to access the Web Console, and click OK.
  3. The Client Details tab on the web interface will display the list of clients that use Automatic Registration feature.
    • Click under Actions column to edit the client details.
    • Click under Actions column to delete the client details.

How can I register multiple client computers at a time?

Depending on your needs, you can bulk load clients and register them all at a time. Use the following steps to do so:

  1. Create an Excel sheet with the required fields as following:
    • Specify the client computer name in the 1st field.

      Do not use the following characters when specifying the client computer name:

       / * ? " < > |'~!@#$%^(),+=<>?\[]{}:;"

      It is recommended that you use alphanumeric characters only.

    • Specify the Target CS id (CommCell id) in the 2nd field.

      CS ids can be viewed by executing the following query from SQL Server Management Studio on the Master CommServe.

      select * from APP_CommCellInfo

    • 3rd and 4th fields must be left blank. Do not specify anything in these fields.
    • Specify the required client group in the 5th field.
    • Specify the Sub Client Policy in the 6th field.
    • Specify the desired Storage policy in the 7th field.
    • 8th field must be left blank.
    • Specify the Unix time stamp in the 9th field. Specify the Unix time stamp only if you want to know the time at which this entry is created. If you do not want to specify the Unix time stamp, this field can be left blank.
    • 10th field must exist, and must be left blank (empty space is mandatory).

    • Repeat the above steps to add multiple client computers to the excel sheet.

    • Save this excel file as a .csv file.
  2. Log on to the Master CommServe, and run the following query in SQL studio:

    use CommServ
    bulk
    insert APP_RegisterClient
    from 'C:\Clients.csv'
    with
    (
    FIELDTERMINATOR = ',',
    ROWTERMINATOR = '\n',
    KEEPNULLS
    )
    GO

     

    Where:

    C:\Clients.csv is the path to the csv file.

How can we modify the client owners list?

By default, the following users will be designated as owners of the client and will have privileges to access the Web Console.

  • Active Directory users who are members of Local Administrators group of the client.
  • The user account used while registering a new client with the Register Me tool.
  • The user account used to install the Custom Package.

Use the following sections to add or modify additional owners to a client.

Assigning Users As Owners

Use the following steps to include users who are not members of the Administrators group from CommCell Console:

  1. From the CommCell Browser, expand the Client Computer Groups | Laptop Backup.
  2. Right-click the <Client_Computer> and select Properties.
  3. Select Security tab.
  4. Specify owner in the Client Owner box.
  5. Click OK.

Deleting Client Owners

Use the following steps to delete the users as client owners.

  1. From the CommCell Browser, expand the Client Computer Groups | Laptop Backup.
  2. Right-click the <Client_Computer> and select Properties.
  3. Select Security tab.
  4. Remove the specific owner from the Client Owner box.
  5. Click OK.