Client Computer Groups - Online Help

The following sections provide context-sensitive help information related to this feature.

General

Use this dialog box to create a new client group or to add and remove clients from  the selected group.

Group Name

From Properties, displays the name of the selected client group. From New Group command, specify the name of the group being created.

Description

Specify any helpful information regarding this group.

Manual Association

Use this option to manually add client computers to the group.

All clients

Displays the clients available within this CommServe.

Clients in this group

Displays clients selected for inclusion in this group.

Automatic Association

Use this option to automatically add existing or new client computers to a client computer group.

Rule Group

Display the list of rules that can be used while creating a automatic associated client computer group.

Agents Installed

Displays the list of client computers with specified agents installed on it.

Associated Client Group

Displays the list of client computers associated to specific client computer group.

Client Is

Displays the list of clients which has the following options or features enabled:

  • 1Touch Enabled
  • MediaAgent
  • Deconfigured
  • Licensed
  • Virtual

HostName

Displays the list of clients with specific host name.

Name

Displays the list of clients with specific name.

OS Version

Displays the list of clients with specific operating system name.

Time Zone

Displays the list of clients with specified time zone.

Operators

  • Contains

    This operator allows you to search for character, string, word or phrase in client name or operating system name and list those client computers.

  • Does Not Contain

    This operator allows you to search for character, string, word or phrase in client name or operating system, and invert the result of comparison.

  • Is

    The Is operator is used in exact string comparisons with pattern matching.

  • Is Not

    The Is Not operator inverts the result of a string comparisons with pattern matching.

  • Starts With

    The Start With operator is used in character, string comparisons with pattern matching.

  • Ends With

    The Ends With operator is used in character, string comparisons with pattern matching.

  • Equal To

    This operator allows you to list the client computers that have specific agent installed.

  • Not Equal To

    This operator inverts the result of a comparison and provides those client computers. The specified condition must be false in order to view the result.

Advanced Settings

Use this dialog box to set up additional advanced settings for the client computer group.

SQL Agent Authentication

The options below allow you to provide a valid user account to access the SQL Server to perform all operations, such as backup and restore.

  • Override Higher Levels Settings

    Select to override the account settings configured at the Control Panel and Client Group levels for the selected SQL iDataAgent.

  • Use Local System Account

    The Windows account configured to run the Communications Service (GxCVD) service and which is used by the system to perform all operations, including backup, restore and browse.  By default, this is the Local System Account.

  • Impersonate User

    Select to enter a user name and password for the Windows User Account that has permission to perform all operations, including backup, restore and browse. The account must already be set up on the client and must have Local administrator privileges and be a member of the SQL sysadmin fixed server role for the instance.

  • User Name

    Use this space to type the name of the Windows user account that will have permission to execute the desired commands.

  • Password

    Use this space to type the corresponding password for the account.

Web Server

Displays the Web Server computers that you can associate to the client computer group. Search operations of content indexed data will be processed by the selected Web Server.

Activity Control

Data Management and Recovery Activity

Use this dialog box  to enable or disable data management and data recovery operations on selected client computer group.

  • Enable Backup

    Specifies whether Backups will occur from this client computer group.

  • Enable Restore

    Specifies whether Restores will occur from this client computer group.

  • Enable Data Aging

    When selected, data aging operations are allowed on the Client or Client Group. When cleared, data aging operations are skipped on a client or client group, and:

    • The Enable after a Delay button is displayed next to this operation activity. Use the button to specify the date and time when data-aging operations on a client or client group can begin on the CommCell.

Security

Use this dialog box to:

  • Identify the user groups to which this Client Groups is associated.
  • Associate client group with a user group
  • Disassociate client group from a user group.

Available Groups:

Displays the names of the user groups that are not associated with this CommCell object.

Associated Groups:

Displays the names of user groups that are associated with this CommCell object.

Client Group Capabilities

Click to select the CommCell capabilities to be associated with this client group.

Client Group Capabilities

Use this dialog box to establish or change the capabilities for the owners of client computers associated to this client group.

You must have the User Management capability in order to assign capabilities to the client owners.

Available Capabilities

Lists the capabilities that are not assigned to the client group.

Assigned Capabilities

Lists the capabilities that are assigned to the client group. If you see capabilities with a grayed-out font, it means they were preassigned at the CommCell level (for all client owners).

Firewall Configuration

Use this dialog box to configure firewall settings for the CommCell component (the "entity") you selected, which can be a CommServe, MediaAgent, client computer or client group.

Configure Firewall Settings

Select this option to enable the firewall settings for the CommCell component. If a client computer belongs to a client group with this option enabled, the firewall configuration of the client is affected by the group's firewall settings.

At the client or client group level, use the options described below to establish connectivity to and from CommCell components (entities) separated by a firewall.

These first two options are not available at the CommCell level. The tabs specified under the Advanced option are displayed by default.

Basic

Select this option to quickly configure direct tunnel connection or proxy connection between the selected CommCell component and the CommServe or MediaAgent.

Use the following tabs to specify the type of firewall configuration:

Advanced

Select this option to configure any type of connection route between the CommCell components (entities) to establish connectivity across the firewall.

Use the following tabs to provide the firewall configuration details:

CommServe Connectivity

Use this tab to select the type of firewall configuration between the selected CommCell component and the CommServe.

This Computer is

Specifies whether this computer is in the same network as the CommServe.

  • Always in the same network as CommServe

    Click to specify that this computer connects directly to the CommServe (no firewall between them). CommCell services of this computer and the CommServe can directly communicate.

  • Always outside of CommServe network

    Click to specify that this computer will always connect to the CommServe from a remote site. This option allows you to configure direct tunnel connections and proxy connections.

  • May travel outside of CommServe network

    Click to specify that this computer will occasionally connect to the CommServe from a remote site. This option is recommended for laptops and other mobile devices that routinely move in and out of the network.

    When connecting to the CommServe, this option will first attempt to establish a direct connection (same CommServe network scenario). If it fails, the direct tunnel connection or proxy will be used.

When connecting from outside

Indicates the type of firewall configuration that this computer will use to connect to the CommServe.

  • Open tunnel directly to CommServe

    Click to enable this computer to connect to the CommServe through a direct tunnel connection. By default, the CommServe will use port 8403 to receive connections from the computer.

  • Use Galaxy proxy

    Click to enable this computer to connect to the CommServe using a proxy.

MediaAgent Connectivity

Use this tab to select the type of firewall configuration between the selected CommCell component and the MediaAgent.

This Computer is

Indicates whether this computer is in the same network as the MediaAgent.

  • Always in the same network as MediaAgent

    Click to specify that this computer connects directly to the MediaAgent (no firewall between them). CommCell services of this computer and the MediaAgent can directly communicate.

  • Always outside of MediaAgent network

    Click to specify that this computer will always connect to the MediaAgent from a remote site. This option allows you to configure direct tunnel connections and proxy connections.

  • May travel outside of MediaAgent network

    Click to specify that this computer can connect to the MediaAgent from a remote site. This option is recommended for laptops and other mobile devices that routinely move in and out of the network.

    When connecting to the MediaAgent, this option will first attempt to establish a direct connection (same CommServe network scenario). If it fails, the direct tunnel connection or proxy will be used.

When connecting from outside

Indicates the type of firewall configuration that this computer will use to connect to the MediaAgent.

  • Open tunnel directly to MediaAgent

    Click to enable this computer to connect to the MediaAgent through a direct tunnel connection.

  • Use Galaxy proxy

    Click to enable this computer to connect to the MediaAgent using a proxy.

Summary (Basic)

This tab displays a summary of the firewall configuration provided in the previous tabs. This tab is not available at the client group level.

Incoming Connections

Use this tab to add or modify the connection status of remote clients or client groups that cannot open direct connections to this CommCell component.

Entity

Displays the list of clients or client groups (entities) that cannot open direct connections or can open connections only on restricted ports to this CommCell component (see Configuring Third-Party Connections).

State

Indicates the type of connection from the client or client group.

Actions

  • Add

    Click Add to add a client or client group. This opens the Connections to dialog box.

  • Edit

    Select a client or client group, then click Edit to change the details.

  • Delete

    Select a client or client group, then click Delete to remove it from the list.

Incoming Ports

Use this tab to specify the port numbers for incoming communication.

Tunnel HTTP/HTTPS Port

  • Listen for tunnel connections on port

    The port on which the incoming tunnel connections are received.

Additional Open Ports

Specify additional ports or range of ports that are open for incoming connections to facilitate faster data transport.

From

The starting number in a range of ports that are open.

To

The ending number in a range of ports that are open.

  • Add

    Click Add to include the additional ports.

  • Delete

    Select a port or range of ports, then click this to remove from the list.

Outgoing Routes

Use this tab to define the connectivity type and port numbers that are open for outgoing communication from this CommCell component.

Remote Entity

Displays the list of remote clients or client groups that are only reachable through a firewall.

Route Settings

Displays the outgoing route to reach the remote client or client group.

  • Add

    Click Add to add outgoing route to reach a remote client or client group. Provide the details in the Route Settings dialog box.

  • Delete

    Select a remote client or client group and click Delete to remove it from the list.

  • Edit

    Select a remote client or client group and click Edit to change the route settings.

Options

Use this tab to configure additional firewall configuration options.

Keep-alive Interval, seconds

Specifies the interval in which the Keep Alive packets must be sent to keep the network alive, if the network becomes idle.

Tunnel Init Interval, seconds

Specifies the interval in which the tunnel initialization must be attempted.

Force SSL authentication in incoming tunnel connections

Select this option to force all incoming tunnel connections to use HTTPS protocol. Communication between other CommCell components will be authenticated through Secure Socket Layer (SSL).

Bind all services to open ports only

Select this option to bind all services to the list of incoming ports configured for the client using TCP/IP filtering.

Roaming client

Select this option to designate a laptop as roaming client as it will be considered to be within the same network when connectivity is established.

This computer is in DMZ and will work as a proxy

Select this option to designate this computer as a proxy computer for CommCell communications through firewall.

Network Proxy Settings

These options allow you to configure third-party port mappings. All of these settings are available only at the CommServe host level.

  • Access GUI Server (EvMgrS) via following proxy

    Select this option to enable port 8401 on the CommServe computer.

    • Remote Proxy lists the proxy computers that you can use to access the CommServe.
    • Port Number specifies a local port used by the proxy computer which will be mapped to port 8401.
  • Access Web Server via following proxy

    Select this option to enable port 81 on the computer where the Web Server is installed.

    • Remote Proxy lists the proxy computers that you can use to access the Web Server.
    • Port Number specifies a local port used by the proxy computer which will be mapped to a dynamic IIS port.
  • Access Report via following proxy

    Select this option to enable port 80 on the CommServe computer.

    • Remote Proxy lists the proxy computers that you can use to access the Report database.
    • Port Number specifies a local port used by the proxy computer, which will be mapped to a dynamic IIS port.
  • Access Custom Reports Engine via following proxy

    Select this option to specify the proxy through which this Web Console instance communicates with the Custom Reports Engine.

    • Remote Proxy lists the proxy computers that provide access to the Custom Reports Engine service.
    • Port Number specifies the port the Web Console will use to access the Custom Reports Engine (commonly running on the Web Server). This is a local port on the computer hosting the Web Console that is mapped to the Web Server.

Summary (Advanced)

This tab displays a summary of the firewall configuration set in the previous tabs. This tab is not available at the client group level.

Network Throttle

Enable Network Throttling

Select this option to enable network throttling.

Remote Clients or Client Group

Here you select the entities (groups and clients) whose traffic will be throttled when communicating with the group or client you are configuring.

All clients share allocated bandwidth

Select this option to enable all clients in this client group to share allocated bandwidth.

Throttling Schedule

Displays the scheduled job for network throttling.

  • Add

    Click to create a new schedule.

  • Modify

    Click to modify the schedule.

  • Delete

    Click to delete the schedule.

Additional Settings

Registry keys are referred as Additional Settings for this feature. Use this dialog box to set additional settings for the selected component. The selected component can be the CommServe, client computer groups, or client computers (including MediaAgent clients).

Any additional setting that is added for this component will be displayed in this dialog box.

  • Name

    Displays the name of the additional setting.

  • Category

    Displays the relative location of the additional setting in the instance (from the registry key tree).

  • Type

    Displays the additional setting value type. For example, the value can be an integer or a string.

  • Value

    Displays the value of the additional setting. Depending on the type, could be numerical, a character string or a boolean value.

  • Enable

    Displays whether the additional setting is currently enabled or not.

  • Comment

    Use this space to enter comments about the additional setting. User comments can include notes about the usage, characteristics, and so on.

Add

Click to add a new additional setting.

Edit

Select an additional setting and click Edit to modify it.

Delete

Select an additional setting and click Delete to remove it.

User Preferences (Client Computer Group Filter)

Use this dialog box to set your viewing preferences for the Client Computer Group node in the CommCell Browser.

Show Unlicensed with software (Restore only Clients)

Displays Restore-only clients in the CommCell.

Show Unlicensed without software

Displays those clients that have been deconfigured in the CommCell.

Show Virtual Server Discovered Clients

Displays Virtual Server Discovered clients in the CommCell.

Show EDC Discovered Clients

Displays EDC Discovered clients in the CommCell.

Show Outlook/Lotus Notes Add-in Clients

Displays the Outlook/Lotus Notes Add-in clients in the CommCell.