Testing Disaster Readiness: Testing Recovery Operations on the CommServe Host

After restoring the CommServe database, you must test client restore operations on the recovered CommServe host. For testing purposes, you can choose a subset of clients that represent each data type being backed up in the CommCell. For example, select an Exchange Server client for Exchange data type backups, a SQL Server client for SQL data type backups, and so on.

To test recovery operations, complete the following tasks in the order listed.

  1. Install new application agents and MediaAgents on virtual machine clients that point to the test CommServe host. You can also install the new MediaAgent as a second instance on the test CommServe host.

    If you plan to use existing production clients for testing, based on the disaster recovery solution implemented, complete one of the following tasks:

  2. Perform restore operations on the clients used for the testing.

    You should restore data from at least one client that uses the test CommServe host. This restore operation ensures that the data backed up using the original production CommServe host is still accessible and retrievable. Depending on the client used for testing, perform a basic restore operation. For example, to restore existing Windows File System client data, see Perform a Restore.

    If you have new application agents installed for testing, run cross-machine restores from the production clients to the new application servers.

  3. After testing for disaster readiness, stop using the test or standby CommServe host and start using the production CommServe host to perform all the CommCell operations.

    CommServe Host That Was Recovered Using DR Backups

    1. If you used existing production clients and a MediaAgent for testing, update the CommServe name for the test clients and the MediaAgent back to the production CommServe host.  For instructions, see Updating the CommServe Name for Clients and MediaAgents.
    2. Stop Services on the test CommServe host.