Recovering Data From a Cloud Library Using Media Explorer

You can recover the CommServe Disaster Recovery backup data stored in a cloud library by using the Media Explorer tool.

To recover the data, complete the following tasks:

  1. Convert the cloud library data to a regular disk library data.

    On the CommServe computer, go to the installation_directory/Base folder and run the CloudTestTool.exe.

    Make sure to select the Download and Convert Archived Data option in the tool. For instructions, see Cloud Storage - Tools.

  2. Retrieve the converted data by using the Media Explorer tool.

    For instructions, see Media Explorer.