CommServe Disaster Recovery Tool: Online Help

Restore Database

Use this window to restore one or more databases.

Restore DB

Select this option to restore the database. Once selected, all applicable fields will be enabled.

Destination SQL Server Info

Specify the options for the destination SQL server where the database data is to be restored.

  • Server Name

    Displays the name of the database server. This name can be changed, if necessary, on clustered computer.

  • Log in As

    Select this option to login to the SQL database as a different user.

  • Login

    The user name used to login to the SQL database.

  • Password

    The password for the specified user name.

Restore Options

  • Restore All Databases From Folder

    Select to restore multiple databases from .dmp files. The dump files are expected to be present in the selected folder.

  • Restore Single Database

    Select to restore a database from a database dump file.

Restore Type

This option allows you to select the type of restore operation that you want to perform. Full and differential are the available restore operations.

During the first restore operation, a full restore is always performed.

Restore File

If Restore Single Database is selected, the fully qualified path of the .dmp file containing the database data to be restored.

If Restore All Databases From Folder is selected, the fully qualified path of the set containing all of the .dmp files to be restored.

Click the Browse (...) button to select the file or folder from the browse dialog.

Once a restore file (location) is selected the Source Database and Restore Path fields are enabled.

Source Database

Displays the database name(s) read from the database dump file(s).

Restore Path

The location, defined by the fully qualified path, where the database files will reside.

Click the Browse (...) button to change the target location of the files.

Overwrite Database Name

Displays the database name. The CommServe Database can be restored with a different name for viewing purposes only. Functionality of the database requires it to be restored with the same name.

Option is disabled, when Restore All Databases From Folder is selected.

Send Notification

Select to send notification of the database restore to the specified recipients.

  • Mail Server

    Specifies the name of the mail server that will be used to send e-mail. Use the space to define name of the mail server.

  • Port

    Specifies the port number that will be used to connect to the mail server. If necessary, use the space to modify the port number.

  • Sender

    Specifies the sender's e-mail address that will be displayed in the mail generated from the software. Use the space to add the senders e-mail address.

  • Recipients

    Specifies the e-mail address of the recipient that will receive an e-mail message indicating that the restore operation has completed.

Name/License Change 

Use this window to change the name of the CommServe host name, and to activate a license.        

CommServe Name Change

Select this option to change the name of the CommServe.

  • Old CommServe Host Name

    The host name of the old CommServe from which the data was restored is displayed.

  • New CommServe Host

    The new host name of the new CommServe to which data is to be restored.

Activate License

Select this option to apply a new license. (This is essential when you restore the CommServe to a hot-site).

  • License File
  • The name, including the fully qualified path of the license file.

  • Browse

    Provides access to the Open dialog box, which allows you to browse and select the license file.

Post Recovery Operations

Use this window to perform additional options on the CommServe that was recovered.

Perform Post Recovery Operations

If selected, enables the specified options below to be performed after the CommServe database is recovered.

Select DB to perform operations

This option allows you to execute post recovery operations on all applicable databases or specific databases (such as the CommServe or WFEngine DB) by selecting the database from the list.

Mark all tapes exported

If selected, all tapes are marked exported within all libraries of the CommServe database. You can also reset these libraries once their libraries and drives are configured, in order to rediscover the media.

Use if importing all removable media into new libraries.

Set new e-mail server

If selected, a new e-mail server is set for the new CommServe. This option is particularly useful if you want to avoid flooding the old CommServe's e-mail server with new alerts, reports, or other forms of notification. You can select a new e-mail server, or put a null entry (which results in no e-mail server).

If you do not want to use an e-mail server, enter Null in the field.

Change all user e-mail address to

If selected, a new e-mail address for all CommServe users is set for the new CommServe. This option is particularly useful if you want to avoid flooding users of the old CommServe with alerts, reports, or other forms of notification.

This option will change the SMTP domain part of the e-mail address. 

Disable MediaAgent

If selected, all the MediaAgents in the CommServe will be disabled.

This option prevents jobs from accessing MediaAgents. Individual MediaAgents can be re-enabled from the CommCell Console.

Reset index cache timestamps

If selected, the index cache timestamps in the database will be reset to '0'. This enables the CommServe Disaster Recovery Tool to check the index cache label (ICL) file. If the file exists, the timestamp is updated with the time at which the check happened, and if it does not exist, an ICL file is automatically created. This operation may take some time to complete.

Update Windows Version for CommServe

If selected, the Windows host information from the local registry is automatically entered into the CommServe database to prevent conflicts with Automatic Updates and scheduling.

Disable Scheduler

Use to disable all of scheduled tasks in the CommServe database. You can re-enable in the CommServe properties window.

Disable Update Caches

Use to prevent update cache hosts from distributing automatic updates to their associated clients. If configured for automatic updates, clients will receive their updates from the CommServe Update Cache.

Reset Update Information for CommServe

If selected, update and service pack information in the CommServe database will be synchronized with packages locally installed after restoring the database and restarting. This will reset the status of the baseline.

Reset CommServe Cache Information

If selected, the CommServe Cache location and the database content will be synchronized with the locally installed cache.

Clearing this option can render the cache non-operational.

Seal Dedup Stores

If selected, closes all active Deduplication databases (DDBs) and the Deduplication of data on all DDBs is self-contained.

Use only if all current active DDBs are unrecoverable or if the restore is being performed using a DR Backup older than five days.

Execute Setup Scripts

Use if you restored the database using SQL Server Management Studio. Resets all database permission.

Clearing this option will cause connectivity to fail in the new CommServe.

Disable All Activity

If selected, all CommCell level activity will be disabled. Activities can be re-enabled from the CommCell Console.

Suspend Running Jobs

Suspend all jobs currently running on the CommCell. Jobs can be resumed or killed from the CommCell Console.

Delete all Active jobs

Delete all active jobs currently running on the CommCell. Jobs can be re-submitted from the CommCell Console.

Remove External Emails

Remove all external e-mail addresses from the CommServe. External email addresses are obtained each time an external user logins.

Post Staging Operations

To prevent communication between the CommServe database and all clients and MediaAgents, after staging the CommServe database, the following operations are performed on the staged database:

Remove mail server from the database

Removes any mail server information from the CommServe database.

Reset all passwords

All passwords used by various agents in the CommServe database are reset.

Reset admin password

The password for administrator login to the CommServe® Server is reset.

Disable alerts

Disable all alerts for the CommCell management group.

Disable schedules

Disable all of scheduled tasks in the CommServe database. You can re-enable in the CommServe properties window.

Disable clients

Disable the communication between the restored CommServe database and all other clients.

Disable MediaAgent

All the MediaAgents in the CommServe are disabled.

This option prevents jobs from accessing MediaAgents. Individual MediaAgents can be re-enabled from the CommCell Console.

Update Windows Version for CommServe

Updates the operating system ID in the CommServe database based on the staging server setup.

Disable All Activity

All CommCell level activity are disabled. Activities can be re-enabled from the CommCell Console.

Suspend Running Jobs

Suspend all jobs currently running on the CommCell. Jobs can be resumed or killed from the CommCell Console.

Revoke all client certificates

Revoke certificates of all the clients in the CommServe database.

Disable all client hostnames

Disable all client host names in the CommServe database.

Reset all network passwords

The network password for each client is reset in the CommServe database and client registry.

Cluster/Non-Cluster CommServe DB Migration

Use this window to migrate the CommServe database either from a clustered environment to a non-cluster environment, or from a non-clustered environment to a clustered environment.

Cluster/Non-Cluster CommServe DB Migration

Select this option to migrate a database from or to a clustered environment. When selected, all Migration Options fields will be enabled.

Migration Options

  • Setup CommServe DB to Non-Cluster

    Select his option to migrate the CommServe database (originating in a clustered environment) to a non-cluster environment.

  • Setup CommServe DB to Cluster

    Select his option to migrate the CommServe database (originating in a non-clustered environment) to a cluster environment. When selected enable the CommServe Physical Nodes.

    CommServe Physical Nodes

    Enter the fully qualified domain names of the computers within the cluster to which the database will be migrated.