Configuring the Disaster Recovery Backup Export Destination

During CommServe installation, the default export location to store the disaster recovery (DR) backup is <Install Directory>\CS_DR. You can change this location.

Before You Begin

  • Make sure the DR export location is not within the area of risk for a production CommServe disaster. The export location must be accessible by the new or standby host when recovering the CommServe database.

    Tip: Store the disaster recovery backup to a network location that is accessible from the CommServe host used for recovery.

  • If you plan to use a domain level user account for a network share, make sure the user has permissions granted to create a token object on the CommServe host.
    1. From Local Security Policy, navigate to User Right Assignment.
    2. Right-click Create a Token Object and then select Properties.
    3. Click Add User or Group. Enter the domain user account name and click OK.
  • This user account must also have read/write permissions to the following folder:



  1. In the CommCell Browser, right-click the CommServe, click Control Panel, and then click DR Backup Settings.
  2. In the Export Settings tab of DR Backup Settings dialog box, select one of the following for Backup Metadata Destination Folder Type:
    • Use Network Share
    • Use Local Drive
  3. Enter the export path in the Back Up Metadata to this Folder box. Consider the following while specifying the export path:
    • If you are exporting to a network drive, then specify a directory with a valid UNC network path. For example: \\<server>\<share>\path.
    • If you are backing up to a local drive, then specify any directory on the local drive.
    • The directory file path selected for this phase should not be located on a FAT drive. A FAT drive is not supported because it limits the file size to 4GB.
    • If there is no library configured, it is recommended to specify a directory in a network location.
  4. Click Change to specify the User account that has administrative permissions for the destination directory and click OK.