Synchronizing the CommServe Databases
Replicate the CommServe databases by performing backup and restore operations using the SQL Server Agent.
Before You Begin
Make sure the following configurations are completed:
- The SQL Server Agent subclient must be configured on the second instance of both the production and standby CommServe clients. See Configuring SQL Server Agent Subclient for CommServe Databases.
- Make sure the NetApp services are running on the active CommServe host.
- Disable job restartability for SQL database (Data Recovery) jobs. See Configuring Restartability for a Job Type.
About This Task
Data on the production and standby CommServe hosts must be synchronized before a failover and after a failback. This data synchronization ensures that all the backed up data are copied from the production CommServe to the standby CommServe or vice versa so that both CommServes are synchronized when a failover occurs.
- Backup the active CommServe databases.
- From the CommCell Console, navigate to Client Computers | <Second Instance CommServe Client> | <Instance>.
- Right-click the <Subclient> and then click Backup.
- Click OK.
You can track the progress of the job from the Job Controller.
- When the backup job is completed, restore the databases in the standby mode on the passive CommServe host.
- From the CommCell Console, navigate to Client Computers | <Second Instance CommServe Client>.
- Right-click the <Instance>, point to All Task and then click Browse and Restore.
- Browse Options dialog box will appear, click View Content.
- Select the CommServ database under Database Name.
In addition, if found, select the DM2, CvCloud and WFEngine databases for the restore.
- Click Recover All Selected.
- From the SQL Restore Options dialog box, select the following:
- In the Destination Server box, select the passive CommServe host to which the data is being synchronized.
- Under the Recovery Types and Undo Path group, select Stand by.
- In the Undo File Path, click Browse button to select db_undo folder.
- Under the Restore Options group, select Unconditionally overwrite existing database or files.
- Click Advanced.
- On the Options tab, click Database Restore and click OK.
- Click OK to start the restore operation.
You can track the progress of the job from the Job Controller