Synchronizing the CommServe Databases

Replicate the CommServe databases by performing backup and restore operations using the SQL Server Agent.

Before You Begin

Make sure the following configurations are completed:

About This Task

Data on the production and standby CommServe hosts must be synchronized before a failover and after a failback. This data synchronization ensures that all the backed up data are copied from the production CommServe to the standby CommServe or vice versa so that both CommServes are synchronized when a failover occurs.

Procedure

  1. Backup the active CommServe databases.
    1. From the CommCell Console, navigate to Client Computers | <Second Instance CommServe Client> | <Instance>.
    2. Right-click the <Subclient> and then click Backup.
    3. Click OK.

      You can track the progress of the job from the Job Controller.

  2. When the backup job is completed, restore the databases in the standby mode on the passive CommServe host.
    1. From the CommCell Console, navigate to Client Computers | <Second Instance CommServe Client>.
    2. Right-click the <Instance>, point to All Task and then click Browse and Restore.
    3. Browse Options dialog box will appear, click View Content.
    4. Select the CommServ database under Database Name.

      In addition, if found, select the DM2, CvCloud and WFEngine databases for the restore.

    5. Click Recover All Selected.
    6. From the SQL Restore Options dialog box, select the following:
      • In the Destination Server box, select the passive CommServe host to which the data is being synchronized.
      • Under the Recovery Types and Undo Path group, select Stand by.
      • In the Undo File Path, click Browse button to select db_undo folder.
      • Under the Restore Options group, select Unconditionally overwrite existing database or files.
    7. Click Advanced.
    8. On the Options tab, click Database Restore and click OK.
    9. Click OK to start the restore operation.

      You can track the progress of the job from the Job Controller