Unlocking Files and Folders on Your Laptop

Files locked with Data Loss Prevention (DLP) must be unlocked before you can open and read the contents of the file. You can unlock individual files, or unlock all of the files within a folder.

Depending on your administrator's settings, you might be able to open locked files automatically when logged in to your laptop as an authorized user. However, if you cannot open a locked file or the contents of the locked file are encrypted, then you must unlock the file before you can open and read its contents.

If your laptop has been reported missing, you must always perform the following procedure before you can read the contents of a locked file.

Before You Begin

To unlock a file, you must be an authorized user of the file. An authorized user is typically the user account that locked the file. See Viewing and Removing Authorized Users.


  1. On your laptop, right-click the file or folder you want to unlock, point to Edge, and click Unlock.
  2. If prompted, enter your passkey.