Event Viewer - FAQ

Apart from the Event Viewer, from where else can we obtain information about conditions within a CommCell?

You can obtain information about conditions within a CommCell from log files and configured alerts. For more information on these topics, see Log Files and Alerts and Notifications.

How many events are displayed in the Event Viewer window?

By default, up to 200 events are displayed in the Event Viewer window that were generated in the last 24 hours.

Can the users view all events generated in the Event Viewer window?

If a user or a group of users have restricted access to some jobs and operations in the CommCell, then they cannot view the events generated by them in the Event Viewer window.

What do the icons in the Event Viewer signify?

In the Event Viewer, events are displayed by the following severity levels:

Severity Icon Description
Critical Event Indicates critical system conditions affecting multiple clients or applications.
Major Event Indicates a major error affecting a single client or application.
Minor Event Indicates an unexpected event that does not affect running process.
Information Event Indicates an expected event. It includes initiation and completion of jobs.