Job History - Advanced

Types of Job History

View the history for job types from all levels in the CommCell hierarchy.

Admin Job History

Use the Admin Job History option to view the history of administration jobs from the CommCell and the Client levels.

From the CommCell Level

View the job history for all Data Management, Data Recovery and Content Indexing jobs in the CommCell. For a list of the job types available in the Admin Job History Filter dialog box, see Job History - Online Help - Admin Job History Filter.

Use the following steps to view the job history for admin jobs in the CommCell.

1. From the CommCell Browser, right-click the <CommCell> node and click View | Admin Job History.
2. From the Job Type section of the Admin Job History Filter dialog box, select:
   • All to view all job types.
   • a specific job type, for example, Data Verification.
3. Click OK.

   The Admin Job History window displays the history for the selected job type.

From the Client Level

View the job history for install related jobs for a particular client computer. The following are the job types available in the Admin Job History Filter dialog box:

• Install/Remove Updates
• Download/Copy Software
• Install/Upgrade/Remove Software
• Virtualize Me

Use the following steps to view the job history of all admin jobs for a client computer.

1. From the CommCell Browser, right-click the <Client> and click View | Admin Job History.
2. From the Job Type section of the Admin Job History Filter dialog box, select:
   • All to view all job types.
   • a specific job type, for example, Install/Remove Updates.
3. Click OK.

   The Admin Job History window displays the history for selected job type.

Backup Job History

The Backup Job History allows you to view detailed information about backup jobs and can be viewed from the iDataAgents, Instance/BackupSet and Subclient levels.

You can view the job history of the following types of backup jobs:

Use the following steps to view the job history of all backup jobs for an agent:

1. From the CommCell Browser, navigate to Client Computers > client.
2. Right-click the agent and then click View > Backup History.

   The Backup History Filter dialog box appears.

3. Click OK.

   The Backup Job History window displays the history for the selected agent.

Restore Job History

The Restore Job History Filter allows you to view detailed information about restore jobs and can be viewed from the Agent and Instance/BackupSet levels.

You can view the job history of the following types of restore jobs:

Use the following steps to view the job history of all restore jobs of an Agent:

1. From the CommCell Browser, navigate to Client Computers | <Client>.
2. Right-click the <Agent>and click View | Restore History.
3. Click OK.

   The Restore Job History window displays the history for selected job type.

Archiving Job History

The Archiving Job History Filter allows you to view detailed information about archive operations for the Archiver Agents and can be viewed from the Agent, ArchiveSet and Subclient levels.

Use the following steps to view the job history of all archived jobs of an Agent:

1. From the CommCell Browser, navigate to Client Computers | <Client>.
2. Right-click the <Agent> and click View | Archiving History.
3. Click OK.

Recovery Job History

The Recovery Job History allows you to view detailed information about recovery or retrieve operations for Archiver Agents and can be viewed from Agent and ArchiveSet levels.

Use the following steps to view the job history of all recovered jobs of an Agent:

1. From the CommCell Browser, navigate to Client Computers | <Client>.
2. Right-click the <Agent> and click View | Recovery History.
3. Click OK.

Recovery Point Creation History

The Recovery Point Creation History of Data Verification jobs allows you to view detailed information about the verification jobs. This history can be viewed from the CDR Agent level.

1. From the CommCell Browser, navigate to Client Computers | <Client>.
2. Right-click the Continuous Data Replicator Agent and click View | Recovery Point Creation/ Data Verification History.
3. Click OK.

Recovery Point Copyback History

The Recovery Point Copyback History allows you to view detailed information about the replication jobs and can be viewed from the CDR Agent level.

1. From the CommCell Browser, navigate to Client Computers | <Client>.
2. Right-click the Continuous Data Replicator Agent and click View | Recovery Point Copyback History.
3. Click OK.

Viewing Job History

You can view the job history for jobs that have run within a specific time range and also as per their job status. By default, the job history displays all job status. However, you can customize and view the job history for a particular job status or time range.

For Jobs Within a Specific Time Range

Use the following steps to view the job history of jobs performed within a specific time range:

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Select the Specify Time Range check box.
4. Select the Time Zone.
5. Enter the time range in the Start Time and End Time boxes.
6. Click OK.

For Specific Job Status

By default, the job history displays all job status. Use the following steps to view a particular job status in the job history of a client:

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Under Job Status, select the status that you want to see in the job history:
   • Completed
   • Failed
   • Killed
4. Click OK.

Viewing Details of a Job

You can view detailed information about a job, for example, how many files were backed up during a data protection operation, the reason an auxiliary copy job failed to start, the throughput of a backup, and the job status of the job. Additional job details as applicable per agent can also be viewed, such as the items that failed or were successfully protected during a data protection operation, items that were restored during a data recovery operation, associated media (of a data protection operation), job events, and the log files of the job.

Use the following steps to view the details of a job:

1. In the CommCell Browser, right-click the appropriate entity and click View > Job History.

   The Job History Filter dialog box appears.

2. Click OK.
3. From the Job History window, right-click the job and then click View Job Details.

   The Job Details dialog box appears, displaying detailed job history.

4. Click OK.

Viewing the Events of a Job

You can view the events associated with a particular job in the Job History window.

Use the following steps to view the events occurred for a specific job:

1. In the CommCell Browser, right-click the appropriate entity and click View | Job History.
2. Click OK.
3. From the Job History window, right-click the job and then click View Events.
4. The All Found Events window appears, displaying all events.
5. Click Close.

   

Viewing the Logs of a Job

You can view the log files of a job in the Job History window.

Use the following steps to view the log files of a job (from the Job History window of a client, as an example):

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Click OK.
4. From the Job History window, right-click the job and then click View Logs.

   The Log File for Job n window appears displaying the contents of the log file related to the selected job.

5. Click Cancel.

Viewing the Media for a Job

You can view the media associated with a specific job in the Job History window.

Use the following steps to view the media associated with a job (from the Job History window of a client, as an example):

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Click OK.
4. From the Job History window, right-click the job and then click View Media.

   The Media Used by Job ID window appears displaying the media used by the selected job.

5. Click Close.

Viewing Successfully Backed Up Items for a Job

You can view the list of successfully backed up or archived files and messages from the Job History window. In addition you can also perform a restore operation or a list media operation on the selected items that were backed up successfully.

Use the following steps to view the list of items that were successfully backed up for a job (from the Job History window of a client, as an example):

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Click OK.
4. From the Job History window, right-click the job and then click View backup items.

   The Backup File List n window appears, displaying the items that were successfully backed up.

Viewing Failed Items for a Job

You can identify the number of failed operations for a job from the Job History window. These include individual files that may fail the job even though a particular job completed successfully. Some items fail because they are locked by the operating system or application and cannot be opened at the time of the backup operation. This often occurs with certain system-related files and database application files.

Use the following steps to view the list of items that failed to backup for a job (from the Job History window of a client, as an example):

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Click OK.
4. From the Job History window, right-click the job and then click View Failed Items.

   The Unsuccessful Backup Files window appears displaying the items that failed to backup.

5. Click Close.

Viewing Items That Were Successfully Content Indexed

You can view the status of the Content Indexing jobs from the Job History window. The Content Indexing history can be viewed from the Agent, Instance, BackupSet and Subclient levels.

Use the following steps to view the list of items that were successfully content indexed during an Offline Content Indexing operation:

1. From the CommCell Browser, right-click the CommServe icon and click View > Admin Job History.
2. From the Admin Job History Filter click Offline Content Indexing under the Job Type.
3. Click OK.
4. From the Admin Job History window, right-click the job and then click View Content Index > Successful Items.

   The Search Successful Items for Job n window appears displaying the items that were successfully content indexed.

5. Click Close.

Viewing Items That Failed to Content Index

To view the items that failed to be content indexed for a particular content indexing job, go to the eDiscovery Exception Report in the Web Console and perform a search query using the content indexing job ID filter (cijid). See eDiscovery Exception Report.

Viewing Recovered or Restored Items

When viewing files that are restored in the Restored Files window, each of the files is listed with the restore status level appended at the end of the file path. The possible status levels are:

• RESTORED

  Successfully restored files will be listed with RESTORED appended to the file path.

• FAILED

  If files are not restored/recovered due to errors, the file paths will be appended with FAILED.

• OLDER

  Under some circumstances, the system may not restore/recover certain files because they are older versions of the same files already present in the files system; these files are appended with the word OLDER.

Use the following steps to view the restored items associated with a job:

1. From the CommCell Browser, right-click the appropriate entity and click View > Job History.

   The Job History Filter dialog box appears.

3. Select Data Recovery Operations.
4. Click OK.
5. From the Job History window, right-click the job and then click View Restore Items > All.

   The Restore Files window appears displaying the files that were restored.

6. Click Close.

Viewing Job Information

The following job information is displayed, depending on the selected Job History:

Resubmitting a Job

You can resubmit a job from the job history windows. This is useful if a job has failed, and you want to run it again. This removes the need to reconfigure a job with the same options. You can resubmit the same job directly from the Job History window.

Use the following steps to resubmit a job from the Job History window of a client as an example:

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. Click OK.
4. From the Job History window, right-click the job and then click Resubmit Job.

   The job Options dialog box appears.

5. Optional: To select job options for the job you want to restart, click Advanced, make your selections, and then click OK.
6. Click OK to resubmit the job.

You can also resubmit a job from the command line. For instructions, see Command Line Interface - Resubmitting a Job.

Viewing Job History for Backup Copy Jobs

The Backup Copy Job History can be viewed from the CommServe, client, Agent, Instance, BackupSet and Subclient levels for all backup jobs. You can view detailed information about backup copy jobs in the Job History window.

The section below provides the steps to view the backup copy job history of a Client:

1. From the CommCell Browser, navigate to Client Computers.
2. Right-click the client and click View > Job History.

   The Job History Filter dialog box appears.

3. In the Job History Filter dialog box, click Advanced.
4. In the Data Protection History Advanced Filter dialog box, click the Include Backup Copy Jobs check box and then click OK.
5. Click OK.
6. From the Job History window, right-click the job and then click View Backup Copy File Listing.

   The Backup Copy File List window appears, displaying detailed job history.

Additional Job History Options

The following table describes the available additional options to further refine and view the Job History.

Aging Job History Data

Job history data is aged according to the following criteria:

• The job type
• The status of the job
• The retention rules of the corresponding storage policy copy retention criteria

The following table illustrates how job history data is aged.

You can change the default retention times for job history data as follows:

1. On the ribbon in the CommCell Console, click the Storage tab, and then click Media Management.
2. Click the Data Aging tab.
3. Choose one of these parameters and click the Value field to change the default retention time:
   • Days to keep the successful Backup Job Histories: Records are retained 7 days.
   • Days to keep the archiver restore job histories: This setting is applicable for Exchange Compliance Archiver. All other archive restore jobs will be aged based on the Days to keep the successful backup job histories parameter. Records are retained for 0 days.
     When the value is set to 0, the retention is set to infinite and not zero days.

   • Days to keep the failed/killed backup job and other job histories: Records are retained for 90 days. Applies to auxiliary copy jobs, stub recall jobs, failed jobs, killed jobs, jobs that failed to start, and non-archive restore jobs.
   • Days to keep Data Management and Collection Job Histories: Records are retained for 90 days.
   • Days to keep job options for a completed job: Records the job options information such as job resource history, job failure reasons and so on for 30 days.
   • Days to keep Replication Backup Job Histories: Records are retained 90 days.
4. Click OK.

Related Reports

Job Summary Report

The Job Summary Report displays all data management, data recovery, and administrative jobs that ran in the CommCell during a specified period of time. The report also includes information about all media options. Please refer Job Summary Report for details.

Use the following steps to generate Job Summary Reports:

1. From the Reports menu in the CommCell Console, click Summary.
2. Select suitable options and click Run.

Job Summary Report appears in your default browser.