Client Access License - Usage Calculation

Table of Contents

Usage Calculation

The following sections describe how the usage is calculated for each of the available CAL licenses.

Archived Mailboxes

What is measured? Counts all active, uniquely named mailboxes archived by:
  • Exchange Mailbox Archiver
  • Exchange Compliance Archiver
  • Domino Mailbox Archiver
  • Simpana OnePass for Exchange Mailbox
How usage increases? License usage can increase by:
  • Adding new mailboxes to subclient content
  • Enabling backup activity on the subclient with mailboxes as content
How usage decreases? License usage can decrease by removing existing mailboxes from the subclient content.
What is excluded from measurement?
  • Subclients with disabled activity
  • Subclients with no storage policy

Content Indexed Objects

What is measured? Counts all objects that are content indexed in a Search Engine cloud. The number of objects includes the documents that are successfully content indexed and documents that were attempted but failed to content index.
How usage increases? License usage can increase due to the growth of content indexed data by a storage policy.
How usage decreases? License usage can decrease by pruning content indexed data based on the retention rules.
What is excluded from measurement?
  • Files that are skipped from content indexing
  • Number of folders

CPU Sockets on Hypervisor Hosts

What is measured? Counts all CPU sockets on a physical Hypervisor host based on the last successful full or synthetic full backup of a virtual machine residing in the host.
How usage increases? License usage can increase by adding more Hypervisor hosts, which will also add the number of backup jobs.
How usage decreases? License usage can decrease by removing Hypervisor hosts from the CommCell environment and by aging the backup jobs that ran for those Hypervisor hosts.
What is excluded from measurement? Hypervisor host where full backups do not complete on any of the virtual machines residing in the host.

Deduplication Active Store Capacity

What is measured? Counts the used space of all disk library mount paths associated to deduplicated storage policies.
How usage increases? License usage can increase due to the growth of used space for one or more disk libraries associated to deduplicated storage policies.
How usage decreases? License usage can decrease by pruning backup jobs on one or more disk libraries associated to deduplicated storage policies.
What is excluded from measurement? Sealed deduplication databases.

End Point Users

This license counts the number of Web Console users that protect their data using the following features: laptop backups, Explorer Plug-In, Data Loss Prevention, Sync Folders, and user privacy settings.

This license does not measure the amount of backup data.

End Point Sharing Users

This license counts the number of Web Console users that use the Edge Drive solution and perform the following operations:

  • Setting up a Edge Drive folder to store the data
  • Sharing the Edge Drive folder with other users

This license does not measure the amount of backup data stored in your Edge Drive folder.

End Point E-Discovery Users

This license counts the number of Web Console users that perform the following operations with content indexed data:

  • Discovery searches (searches based on content and metadata, such as file name, location, and size)
  • Document previews

Protected Virtual Machines

What is measured? Counts all virtual machines (with unique CommCell IDs and protected by active subclients) that were successfully backed up. The license considers the last successful full or synthetic full backup.
How usage increases? License usage can increase by:
  • Adding new virtual machines to the subclient content
  • Enabling backup activity on the subclient with virtual machines as content
How usage decreases? License usage can decrease by removing existing virtual machines from the subclient content and by aging the backup jobs that ran for those virtual machines.
What is excluded from measurement?
  • Subclients with disabled activity
  • Subclients with no storage policy

Virtual Machines

What is measured? Counts all virtual machines with unique CommCell IDs and protected by active subclients.

Note: This license requires the necessary traditional licenses for Virtual Server Agent backups.

How usage increases? License usage can increase by:
  • Adding new virtual machines to the subclient content
  • Enabling backup activity on the subclient with virtual machines as content
How usage decreases? License usage can decrease by removing existing virtual machines from the subclient content and by aging the backup jobs that ran for those virtual machines.
What is excluded from measurement?
  • Subclients with disabled activity
  • Subclients with no storage policy

Addressing Over-Usage Situations

The following table describes how the CommCell responds at various stages of the CAL usage:

License Usage (in Percentages) How does the CommCell respond?
At 85% Event messages are displayed in the Event Viewer window to indicate that you are approaching your licensing limits.

The graph for the CAL license consumption in the License Administration dialog box changes from green to yellow to indicate warning.

Between 85% and 110% Event messages continue to be displayed in the Event Viewer window every time you run a backup job.

When the CAL usage reaches 95%, the graph for the CAL license consumption in the License Administration dialog box changes from yellow to red to indicate warning.

The CommServe gives you an additional 10% of usage to allow your backup jobs to run by delaying the over-usage status to 110%.

At 110% Backup jobs go into waiting state (restore and administration jobs are not affected).

The License Administration dialog box displays the over-usage status.

When the CAL usage reaches 110%, use the following steps to resume the backup jobs by resetting the CAL usage:

  1. From the CommCell Console ribbon, click the Tools tab and then click License Administration.

  2. In the License Administration dialog box, click the Usage tab and do the following:
    1. Click Save to save the report as a file. Then, send the file to your software provider so you can receive a new license.
    2. Click Reset to resume the jobs for a grace period of 72 hours.
  3. Click Close to exit the License Administration dialog box.

    If the first 72 hours have passed and the license usage continues to display 110% or more, continue to use the reset operation every 72 hours. The reset operation can be used for a total of 10 times. This gives you 30 days to obtain a new license with an upgraded capacity.