MediaAgent Hardware Refresh - Setting Up the New MediaAgent

Table of Contents

Installing the MediaAgent Software

  1. Install the MediaAgent software on the new MediaAgent.

    For instructions, see:

  2. The following steps are crucial during installation.
    1. Select the components that was recorded earlier in the old MediaAgent.

      When the MediaAgent is selected, VSS Provider, File System Core and Windows File System are automatically selected. This is ok.

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      [ ] 1) File System Core [1002] [CVGxBase]
      [ ] 2) File System [1101] [CVGxIDA]
      [ ] 3) MediaAgent [1301] [CVGxMA]
      [ ] 4) Documentum iDataAgent [1126] [CVGxDctmIDA]
      [ ] 5) Oracle iDataAgent [1204] [CVGxOrIDA]
      [ ] 6) SAP for Oracle [1205] [CVGxOrSAP]
      [ ] 7) SAP for MaxDB [1206] [CVGxSAPMAXDB]
      [ ] 8) Informix iDataAgent [1201] [CVGxIfIDA]
      [ ] 9) Sybase iDataAgent [1202] [CVGxSybIDA]
      [ ] 10) DB2 iDataAgent [1207] [CVGxDB2]
      [ ] 11) MySQL iDataAgent [1208] [CVGxMySQL]
      [ ] 12) PostgreSQL iDataAgent [1209] [CVGxPostGres]
      [ ] 13) Lotus Notes Database iDataAgent [1051] [CVGxLndbIDA]
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    2. Do not select any storage policy from the Storage Policy list during the installation.

Installing the Latest Service Pack

The latest Service Pack is automatically installed if you have used the latest SnapProtect media kit. Verify the service pack information as follows.

  1. From the CommCell Browser, navigate to Storage Resources | MediaAgents.
  2. Right-click the appropriate MediaAgent, and then click Properties.
  3. Click the Version tab.
  4. Under the Version information, verify that the Service Pack is same as the Service Pack recorded in the old MediaAgent.

    If Service Pack version number is same, then click OK.

    If Service Pack version number is not the same, then install the latest service pack.

Configuring a Firewall

If you have to configure a firewall on the new MediaAgent, see:

Moving the DDB to the New MediaAgent

  1. Restart the services on the old MediaAgent.
    1. From the old MediaAgent computer, on the Start menu, click All Programs | SnapProtect, and then click Process Manager.

      The Process Manager dialog box appears.

    2. On the Service tab, right-click All Services, and then click Start.
  2. Move the DDB from old to new MediaAgent.
    1. From the CommCell Browser, expand Storage Resources | Deduplication Engines | <Storage_Policy_Copy>.
    2. Right-click the <Deduplication_Database>, and then click Move Partitions.
    3. In the Target MediaAgent And Partition Path column, click Choose Path to change the location of the appropriate partition.
    4. From the MediaAgent list, select the new MediaAgent.
    5. In the Partition Path, enter the file path where you want to locate the DDB, and then click OK.
    6. Click OK.

      A Move Partition job appears in the Job Controller window. The job moves the DDB files from the old MediaAgent to the new MediaAgent.

  3. Once the DDB move is successful, stop the services on the old MediaAgent.
    1. From the old MediaAgent computer, on the Start menu, click All Programs | SnapProtect, and then click Process Manager.

      The Process Manager dialog box appears.

    2. On the Service tab, right-click All Services, and then click Stop.

Migrating Libraries to the New MediaAgent

Disk Library - Local Mount Path

If you used a disk library with a local mount path, then associate the new MediaAgent with the disk library.

  1. Copy the mount path folder that you backed up previously to the drive on the new MediaAgent.

    For example, if you had mount path in C:\DL, copy the entire folder (DL) including its contents and subfolders to the new MediaAgent on the C: drive or any drive with enough space.

  2. From the CommCell Browser, expand Storage Resources | Libraries | <Library_associated_with_old_MediaAgent>.
  3. Right-click the mount path, and then click Share Mount Path.
  4. In the Mount Path Properties dialog box, click Share.
  5. In the Share Mount Path dialog box, select the new MediaAgent, and then click Local Path.
  6. In the Disk Device box, enter the file path where you copied the mount path folder (that is, C:\DL or E:\DL).
  7. Click OK.
  8. If the disk library is shared by multiple MediaAgents, you must point all of the associated MediaAgents to the new mount path.
    1. Select the first shared MediaAgent.
    2. Click Edit.

      The Device Controller Details dialog box appears.

    3. Under the Network Path section, specify the new MediaAgent credentials, and then click OK.
    4. A message appears that tells you that changing properties might cause data loss. Click OK.
    5. Click OK.
    6. Repeat the process for each shared MediaAgent.

Disk Library - Network Mount Path

If you have a disk library with a network mount path, then associate the new MediaAgent with the disk library using the network path.

  1. From the CommCell Browser, navigate to Storage Resources | Libraries | <Library>.
  2. Right-click the mount path, and then click Share Mount Path.
  3. In the Mount Path Properties dialog box, click Share.
  4. In the Share Mount Path dialog box, select the new MediaAgent, and then click Network Path.
  5. Specify the network path details, and then click OK.
  6. For each MediaAgent that is shared with this library, select that MediaAgent, and then click Edit.
    1. Under the Network Path area, specify the new MediaAgent details.
    2. Click OK.

      A message appears that tells you that changing the property might cause data loss.

    3. Click OK.
  7. Click OK.

Cloud Library

If you have a cloud library, then share the new MediaAgent with the cloud library.

  1. On the ribbon in the CommCell Console, click the Storage tab, and then click Library and Drive.
  2. In the Library and Drive Configuration dialog box, under Available MediaAgents, select the old and new MediaAgents, and then click Add.
  3. Click OK.
  4. A message appears that asks you to configure the library, click OK.
  5. Expand cloud library, and record the device name.
  6. Click the Shared Disk Device tab.
  7. Expand the device that you recorded previously.
  8. Right-click the mount path, and then click Configure for All Selected MediaAgents.

    A message appears that asks if you want to share this device with selected MediaAgent.

  9. Click Yes.

    The new MediaAgent is now shared with the Cloud Library.

Tape Library

If you have a tape library, the library should be connected to the new MediaAgent.

Ensure that the appropriate drivers for the devices are loaded and that the operating system is able to identify the devices. For more information, see Driver Configurations.

Detect the devices and reconfigure the library.

  1. On the ribbon in the CommCell Console, click the Storage tab, and then click Library and Drive.
  2. In the Library and Drive Configuration dialog box, under Available MediaAgents, select the old and new MediaAgents, and then click Add.
  3. Click OK.

    A message appears that asks you to configure the library.

  4. Click OK.
  5. On the Library and Drive Configuration dialog box, click Start, and then click Detect/Config Devices.
  6. Click OK.

    When the detection process completes, the log file appears.

  7. Click Close.

    A message appears, that asks you to right-click the device to configure.

  8. Click OK.
  9. Right-click the library that you need to configure, and then click Configure.
  10. In the Configuration dialog box, click Library and all drives, and then click OK.

    A message appears, that asks you if your library has a barcode reader.

  11. Click Yes.

    The status of the library changes to configured.

Setting the New MediaAgent as a Data Path

Once the library (disk/cloud/tape) is migrated successfully, you must make the new MediaAgent the default data path for all the Storage Policies that were associated with the old MediaAgent.
  1. From the CommCell Browser, navigate to Policies | Storage Policies | <Storage Policy>.
  2. Right-click the appropriate storage policy copy, and then click Properties.
  3. Click the Data Path tab.
  4. Click Add.
  5. In the Copy Data Path Candidates dialog box, select the new MediaAgent, and then click OK.
  6. Select the new MediaAgent, and then click Set Default.
  7. Click OK.

Configuring the Index Cache

Local Index Cache

No additional steps are required for a local index cache.

Putting an Index Cache anywhere but a local drive is deprecated, with these impacts:

  • Existing defined network shares continue to function.
  • You can view details of the network shares that were created before creation of new shares was deprecated.
  • You cannot create new index caches on network shares, nor modify existing network-based index cache shares except to move them to a local drive.
  • The deprecation of Shared Index Cache does not affect GridStor functionality.

To set up or modify index caching, see Index Cache - Configuration.

Shared Index Cache

Index cache sharing (via the Index Cache Server or Index Cache Using Network Share features) is no longer supported by Version 10 of SnapProtect software. To move from a deprecated shared cache arrangement on the old MediaAgent to a local cache on the new MediaAgent, see Transitioning from a Shared Cache.

Enabling Job Activities

Enable all job activities on each client.
  1. From the CommCell Browser, navigate to Client Computers.
  2. Right-click the appropriate client, and then click Properties.
  3. Click the Activity Control tab.
  4. Select the Enable Backup and Enable Restore check boxes.
  5. Click OK.