Health Report - View Report

Table of Contents

Prerequisites

Private Metrics Reporting

  • Verify that data collection is enabled for the report on each CommServe computer.

    For information on enabling data collection for the report, see Activating Private Metrics Reports.

  • Make sure your login credentials work for the Web Console.

    Your user account must be assigned to a user group that has the Report Management capability and is associated with the CommCell computer that hosts the Web Console.
    If you do not have the proper login credentials, contact your administrator.

Cloud Metrics Reporting

Private Metrics Reporting

  1. Log on to Web Console.
  2. Click Reports.

    The Worldwide Dashboard appears.

  3. At the top of the page, click CommCells.
  4. Click the name of a CommCell computer.

    The CommCell Dashboard appears.

  5. At the top of the page, click Reports.
  6. Click Health.

    The Health Report appears in your Web browser.

Cloud Metrics Reporting

  1. Log on to Cloud Services.
  2. Click Reports.

    The Worldwide Dashboard appears.

  3. At the top of the page, click CommCells.
  4. Under CommCell Name, click the name of a CommCell computer.
  5. Click a CommCell ID.
  6. Click Health.

    The Health Report appears in your Web browser.