Getting Started with Metrics Reports

Metrics Reports can be viewed on your Web Console or on our Cloud Services Web site. You can also download new reports from Software Store and view them on your Web Console.

These steps are a high-level process for setting up Metrics Reporting, where each step is a separate procedure. To see the specific instructions for each step, click the corresponding link.

  1. Review System Requirements.
  2. Review Service Plan Requirements.
  3. Install Private Metrics Reporting Server.
  4. Get access to the Cloud Services Web site.

    You need access to the Cloud Services Web site to download reports from Software Store and to view Metrics reports on the Cloud Services Web site.

  5. If you have multiple CommServe computers, then you must also complete the following steps:
    1. Activate data collection on remote CommServe computers:

      You must activate data collection on each CommServe computer in your environment so that you will see data from those CommServe computers in the Metrics Reports on your Web Console.

    2. Add the remote CommServe computer as a data source.
  6. If you have external databases, such as Oracle, that you want to use for reports, then you must configure external data sources.
  7. To view Metrics reports, access them on your Web Console or on our Cloud Services Web site:
  8. To add new reports to your Web Console, download Reports from Software Store.