Two-Factor Authentication (Administrator) - Assigning Email Addresses to CommCell Users

Users in the CommCell must have a valid email address specified in their profile. Users require a valid email in order to receive the PIN number to access the CommCell.

  1. From the CommCell Browser, navigate to Security > CommCell Users.
  2. Right-click the User and then click Properties.
  3. In the User Properties dialog box, verify that the E-Mail box has a valid email address defined.
  4. Click OK.