Two-Factor Authentication - Overview

Passwords alone might not provide enough security to protect your CommCell from unauthorized access. You can add an extra level of security to the CommCell login requirements with Two-Factor Authentication.

How Does It Work?

When Two-Factor Authentication is activated, users must provide a 6-digit PIN (Personal Identification Number) along with their passwords in order to access the CommCell.

Users can obtain a PIN by any of the following methods:

  • Email

    The CommCell sends a one-time PIN to users every time they log on to the CommCell. These PINs are valid for 30 minutes.

  • Mobile Apps

    The mobile apps generate PINs. These PINs are valid for 30 seconds. After 30 seconds, the apps generate a new PIN. For information on mobile apps, see PIN Generating Mobile Apps.

  • Desktop Application

    The desktop application generates PINs. These PINs are valid for 30 seconds. After 30 seconds, the application generates a new PIN. For information on setting up the desktop application, see CommVault Token Desktop.

Why Should I Use It?

Two-Factor Authentication strengthens the security of your CommCell account. A dynamic PIN in conjunction with your regular password makes your account password very difficult to guess.

Two-Factor Authentication prevents an unauthorized person from accessing applications such as:

  • CommCell Console
  • Web Console
  • Command Line
  • Mobile Applications such as CommVault Edge and CommVault Monitor

Get Started

Administrators

To get started with Two-Factor Authentication, see Two-Factor Authentication (Administrator) - Prerequisites.

End-Users

To get started with Two-Factor Authentication, see Two-Factor Authentication (End-User) - Acquiring a PIN.