Managing Updates - Alerts

The following sections list the alert types available for the Automatic Updates category in the Alerts wizard, along with the following important details:

  • User capabilities needed to use the alert
  • CommCell entities that can be associated with the alert
  • Criteria that trigger the alert
  • Available alert tokens

Download Software Alert

You can generate a 'Download Software Updates' alert in the following cases.

  • When the updates are successfully downloaded.
  • When the updates fail to download.
  • When the download update operation completes with errors.

Use the following alert to monitor the download of SnapProtect update and packages in the CommCell.

User Capabilities Associated Entities Criteria Description
Administrative Management or Alert Management capability with CommCell association Not Applicable  Job Failed Software failed to download.
Job Succeeded Software was downloaded successfully.
Job Succeeded with Errors A download operation completed with errors.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Upgrades and Service Packs Alert

You can generate an 'Upgrades and Service Packs' alert in the following cases.

  • When an upgrade to a newly released software is required.
  • When a software update is required.

Use this alert to monitor if any of your clients or client groups require a service pack or a software upgrade.

User Capabilities Associated Entities Criteria Description
Administrative Management or Alert Management capability Clients

Client Groups

Release Upgrade Required The client/client group requires a software release upgrade. This alert occurs when the software version on a client is lower than that of the CommServe.
Service Pack Required The client/client group requires a new service pack update. This alert occurs when the service pack on a client is lower than that of the CommServe.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

Install Updates Alert

You can generate an 'Updates Available to Download' alert whenever an update is available for download.

Use this alert to check for new updates available for the CommCell.

User Capabilities Associated Entities Criteria Description
Administrative Management or Alert Management capability with CommCell association Not Applicable  Updates Available to Download One or more SnapProtect updates are available for download.

To see the tokens available for this alert, see Alerts and Notifications - Tokens.

If you want to configure an alert to monitor the installation of software packages, updates or service packs in the CommCell, see Alerts and Notifications - Install Updates.