User Administration and Security - Managing Users

Table of Contents

Creating a New User

User accounts are created for users who need to access the system. When you create a user account, you can immediately assign the account to the available user groups or leave the account unassigned.

Use the following steps to create a new user account:

  1. From the CommCell Browser, go to Security.
  2. Right-click CommCell Users and click New User.

    The New User Properties dialog box appears.

  3. In the User Name box, type the user name.
  4. In the Password box, type the password and in the Confirm Password box, re-enter the password.
  5. In the Full Name box, type the complete name of the user.
  6. In the Description box, type the description about the user.
  7. In the E-Mail box, type the user's email address.
  8. Click OK.

Deleting a User

User deletions are effective immediately. Once deleted, the user immediately cannot perform functions within the CommCell Console. The user defined as the CommCell administrator during the software installation cannot be deleted and remains enabled at all times.

Use the following steps to:

  • Delete a user account.
  • Transfer the ownership of the CommCell entities the user created to another CommCell user.
  1. From the CommCell Browser, go to Security > CommCell Users.
  2. In the CommCell Users pane, right-click the user_account to be deleted and click Delete.

    The Confirm Delete message appears.

  3. Click Yes to confirm the deletion.

    If the deleted user owns schedules or client groups and ownership of these entities should be transferred to another user, do the following:

    1. When prompted, click Yes to the Confirm Delete message.

      The From User dialog box appears.

    2. From the To User list, select a new owner for the schedules.
    3. Optional: Select the Transfer Client Groups check box to change the ownership of any client groups.
    4. Click OK.

Changing User Information

Use the following steps to change user information:

  1. From the CommCell Browser, go to Security > CommCell Users.
  2. Right-click the user_account and click Properties.

    The User Properties dialog box appears.

  3. In the General tab, update the user information as needed.

    Select the Change Password check box to make the password boxes available.

  4. Click OK.

Setting the Retention Time for a User Password

Use the following steps to set the number of days that pass before a user password expires:

  1. From the CommCell Browser, go to Security > CommCell Users.
  2. Right-click the user_account and click Properties.

    The User Properties dialog box appears.

  3. In the General tab, select the Age Password in check box and enter the number of days for the retention.
  4. Click OK.

Enabling or Disabling a User

If you disable a user account, the disabled user immediately cannot create or receive scheduled reports or alerts. However, the disabled user retains all assigned rights within the CommCell environment until the user logs off. Once the disabled user logs off, the user cannot log on to the CommCell.

Use the following steps to disable or enable a user account. By default, a user is enabled when created:

  1. From the CommCell Browser, go to Security > CommCell Users.
  2. Right-click the user_account and click Properties.

    The User Properties dialog box appears.

  3. In the General tab, do one of the following:
    • Clear the Enabled check box to disable the user.
    • Select the Enabled check box to enable the user.
  4. Click OK.