CommServe® Hardware Refresh - Set Up the CommServe Database in the New Hardware

Before you can set up the CommServe® database on the new hardware, you must shut down the CommServe database on the old hardware.

Setting up the database involves the following main steps:

  1. Install the CommServe software using the database dump during installation
  2. Install the latest service pack
  3. Enable CommCell activities

Use the following procedure to set up the CommServe database in the new hardware.

  1. Log on to the new computer and ensure that the network details (computer name and IP settings) are properly set.

    If you plan to set up an exact replica of the old CommServe computer, add the new computer to the same domain as the old computer.

  2. Copy the Disaster Recovery backup files to the local drive.

    The disaster recovery backup files were saved during the Shut Down the CommServe Database in the Old Hardware procedure.

  3. Install the CommServe software.

    During installation, use the database dump file from the old CommServe computer.

    See the Install the CommServe with an Existing Database - Interactive Install - Custom procedure as a guide for the installation. If you are installing the software in a cluster environment, see Install the CommServe in a Clustered Environment and follow the custom installation.

    During installation, ensure that you specify the following settings:

    1. On the Select Platforms page of the installation wizard, select CommServe and any other component that you had in your old CommServe computer. You can later uninstall the components that you do not want on the new computer.

      When CommServe is selected, the CommCell Console, Java, File System Agent and Workflow Engine are automatically selected.

    2. On the CommServe Database page, select Use an Existing Database to use the CommServe database.

      Then, under Name and Location of Database Dump File, click Browse to locate the Disaster Recovery backup files.

      If the new computer uses different IP settings than the old CommServe computer, click the Apply a new license check box to provide the new license.

    3. If you selected to apply a new license, the Apply a License page appears. Make sure to specify the location of the license file.
  4. Install the latest SnapProtect Service Pack. See Interactive Install for step-by-step instructions.

    If you had hotfixes installed on your old CommServe computer, make sure to install the same hotfixes on the new computer.

  5. To match the ports used by the Consoles on the old CommServe computer, open IIS Server Manager to modify the default IIS port.

    The port numbers should match the information collected during the Shut Down the CommServe Database in the Old Hardware procedure.

  6. If a deduplication database (DDB) was configured in the old CommCell environment, copy the DDB content (CV_SIDB folder and icl_label.txt file) to the same drive and folder.
  7. To verify that your CommServe database was successfully moved to the new computer, open the CommCell Console.

    The console should display the CommServe computer and the associated clients in the CommCell Browser.

  8. Important: If the CommServe computer has a different host name, update the CommServe name in the client computers using the Name Management Wizard described in Updating the CommServe Name for Clients and MediaAgents.
  9. If the MediaAgent was installed in the old CommServe computer, complete the following steps:
    1. If you have a tape library, the library should already be plugged into the new hardware. Make sure to reconfigure the library from the CommCell Console.

      See Configuring Devices for step-by-step instructions.

    2. If you have a disk library, copy the local mount path folder to the same drive as it was on the old CommServe.
    3. Install the MediaAgent software in the new CommServe computer using the steps described in Install MediaAgent.
  10. If a shared Index Cache was hosted in the old CommServe computer, complete these steps:
    1. Copy the Index Cache contents to the new CommServe computer based on how you plan to access the index when restoring data.
      • To access the index from media, copy the IndexCache directory to the same drive/folder as it was on the old CommServe computer.
      • To access the index from the Index Cache, create the IndexCache directory in the same drive/folder as it was on the old CommServe computer. Copy only the icl_label file and create the CV_Index folder.
    2. Update the UNC path of the shared Index Cache if the new CommServe computer has a different name, or if you placed the IndexCache directory onto a different drive or in a different folder.

      Starting with SnapProtect software Service Pack 7, you cannot migrate to a new UNC share, but must put the Index Cache onto a local drive. See Index Cache - Configuration.

      For each MediaAgent using the shared Index Cache:

      1. In the CommCell Browser, go to Storage Resources | MediaAgents.
      2. Right-click the <MediaAgent>, then click Properties.
      3. In the MediaAgent Properties dialog, click the Catalog tab, then enter the new UNC path in the Index Cache Directory box.
      4. Click OK.
  11. If client computers with version 8 are configured with firewall settings, copy the fwhosts, fwports and fwpeers files to the <Software Installation Path>\Base folder.

    The files were saved during the Shut Down the CommServe Database in the Old Hardware procedure.

  12. Enable CommCell activities.
    1. From the CommCell Browser, right-click the CommServe node, and click Properties.
    2. On the Activity Control tab, enable all the activities that you cleared when the CommServe database was on the old hardware, and click OK.

      Note: If the DDB activity was disabled before DR restore, re-enabling the DDB activity after the DR restore automatically starts the DDB resynchronization process.

  13. Perform a test backup.

    Refer to the Agent-appropriate documentation for instructions on how to run backups.

If you moved the CommServe database to or from a cluster environment, see the Configure Cluster Environment steps in the Post-Migration Operations page.