Deployment - Exchange Offline Mining Tool (Administrator)

The Exchange Offline Mining Tool is a stand-alone console that allows users to locate email messages from an offline copy of the Exchange database.

Supported Exchange Server Versions

The Exchange Offline Mining Tool supports databases for Microsoft Exchange Server 2003 or later.

Out-of-place restores are not supported for VSS backups of Exchange Exchange 2003 databases. If the database you want to use as the offline copy was backed up using VSS, you must perform an additional non-VSS backup of the database in order to perform the required out-of-place restore operation.

Where to Install

Install the Exchange Offline Mining Tool on the Windows Server client that has Outlook 2003 or later (32-bit or 64-bit) installed.

We recommend that you install the 64-bit version of Outlook, which supports more Exchange Offline Mining Tool restore options.

In addition to allowing you to open a message and restore a message as a .pst or .msg file, the 64-bit version of Outlook supports restoring:

  • a mailbox to a .pst file
  • a folder to a .pst file
  • Unicode data

Prerequisites

To install the Exchange Offline Mining Tool on Exchange 2013 or later:

  • Install Visual C++ Redistributable for Visual Studio 2012. For instructions, see Visual C++ Redistributable for Visual Studio 2012.
  • If you installed Exchange Server 2013 SP1 (minimum) or later, download the appropriate Microsoft Security Advisory Package as described in the Microsoft Support article "Microsoft Security Advisory: Insecure library loading could allow remote code execution": http://support.microsoft.com/kb/2533623. Install the package on the same client where the Exchange Offline Mining Tool is installed.

Installation

The software can be installed using one of the following methods:

Method 1: Remote Installation Using CommCell Console

Use this procedure to install remotely on a client computer.

Method 2: Interactive Installation

Use this procedure to install the software by specifying installation settings and options.

Method 1: Remote Installation Using CommCell Console

  1. Open CommCell Console:

    • Click Start and point to All Programs.
    • Click NetApp .
    • Click SnapProtect  Administrative Console.
  2. From the CommCell Browser, click Tools | Add/Remove Software | Install Software.

  3. Click Next.

  4. Click Next.

  5. Click Manually Select Computers.

    Click Next.

  6. Enter the fully qualified domain name of the client computer.

    For example: mycomputer.mydomain.mycompany.com

    Click Next.

    • Do not use space and the following characters when specifying the Host Name:

      \|`~!_@#$%^&*()+=<>/?,[]{}:;'"

  7. Choose one of  the following:

    • Click Next if you want to use the default cache location
    • Click Override Software Cache and specify a new location in the Software Cache box and then click Next

    • The software cache is the location from where the remote install program installs the software.
    • This screen will not appear if the remote cache is not configured. For more information, see Managing Cache - Remote Cache.

  8. Specify the User Name and Password that must be used to access the client computer, and then click Next.

    • The user must be an Administrator or a member of the Administrator group on that computer.
    • Account information is required while performing remote installs for the first time on a client. For subsequent remote installs on that client, click Next without specifying the account information.

  9. Click Offline Mining.

    Click Next

  10. Select the following:

    • Select a client group from the available Client Groups, and then click Add.
    • From the Global Filters list, select one of the following:
      • Use Cell level Policy to inherit the global filter policy configuration set for the CommCell.
      • Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell.
      • Do not use Global Filters if you plan to define specific filters for the Agent.
    • From the Storage Policy To Use list, select a storage policy.
    • Click Next.

    This screen will not be displayed if Client Groups are not configured in the CommCell Console. For more information, see Client Computer Groups.

  11. Specify the folder path in the Exchange Offline Mining Tool Path.

  12. Click Next.

    If necessary, you can select additional options. Click the Help button to get more information about the available options.

  13. Click Next.

  14. Select one of the following:

    • If firewall configuration is not required, click Next.
    • If this computer and the CommServe are separated by a firewall, click Configure firewall services.

    For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

  15. Click Next.

  16. Click Finish.

    This screen will reflect the components you selected for install, and may look different from the example shown.

  17. You can track the progress of the job from the Job Controller window of the CommCell console.
    • From the Home menu, click Job Controller.

  18. Once the job is complete, view the job details from the Admin Job History.

    • Right-click the <CommServe>, point to View and then click Admin Job History.
    • Click Select Install/Upgrade/Remove/Repair Software.
    • Click OK.

  • You can view the following by right-clicking the job:
    • Details of the job
    • Option to Resubmit the job
    • Events associated with the job
    • Logs associated with the job
    • Option to send the Logs associated with the job

Method 2: Interactive Installation

  1. Log on to the client computer as an Administrator or as a member of the Administrator group on that computer.
  2. Run SetupAll.exe from the installation package that was created using the Download Manager.
  3. Click I accept the terms in the license agreement.

    Click Next.

  4. Click Custom.

    Click Next.

  5. Click Select components to install on this computer and click Next.

  6. Expand Exchange, and then click Offline Mining.

    Click Next.

  7. Verify the default location for software installation.

    Click Next.

    If necessary, click Browse... to change the default location.

    • Do not install the software to a mapped network drive
    • Do not use the following characters when specifying the destination path: / : * ? " < > | #
    • It is recommended that you use alphanumeric characters only

  8. Click Install.

    The Summary on your screen should reflect the components you selected for install, and may look different from the example shown.

  9. Click Yes.

  10. Click Next.

  11. Select one of the following:

    • If firewall configuration is not required, click Next.
    • If this computer and the CommServe is separated by a firewall, click Configure firewall services.

    For firewall options and configuration instructions, see Firewall Configuration and continue with the installation.

  12. Enter the fully qualified domain name of the CommServe in the CommServe Host Name box.
    • Do not use space and the following characters when specifying the CommServe Host Name:

      \|`~!@#$%^&*()+=<>/?,[]{}:;'"

    Click Next.

  13. Enter the following:
    • The local (NetBIOS) name of the client computer is displayed in the Select a Client name list.

      If necessary you can also type a new (friendly) name for the client in this box. This name will be used in the CommCell and will also be displayed in the CommCell Console.

      Do not use spaces when specifying a new name for the client.

    • The default network interface name of the client computer is displayed if the computer has only one network interface (NIC card).

      If the computer has multiple network interfaces, select the interface name that is preferred for communication with the CommServe.

    Click Next.

    If a component is already installed on this computer, this screen will not be displayed; instead, the install program will use the same name as previously specified.

  14. Select one of the following options:

    • If you do not want to disable Windows Firewall, click Next.
    • If you want to disable Windows Firewall for all profiles, click Yes, disable Windows Firewall for all profiles and then click Next.

    This screen appears if you did not configure the firewall settings in step 11.

  15. The default port numbers used for CommCell communication is displayed. If necessary, you can modify the port numbers.

    Click Next.

    This screen will not appear if the default port numbers are not used for CommCell communication.

  16. Select Add programs to the Windows Firewall Exclusion List, to add CommCell programs and services to the Windows Firewall Exclusion List.

    Click Next.

    This option enables CommCell operations across Windows firewall by adding CommCell programs and services to Windows firewall exclusion list.

    It is recommended to select this option even if Windows firewall is disabled. This will allow the CommCell programs and services to function if the Windows firewall is enabled at a later time.

  17. Select one of the following:
    • Click Use Cell level Policy to inherit the global filter policy configuration set for the CommCell.
    • Click Always use Global Filters to apply the global filters policy to the default subclient regardless of the policy set for the CommCell.
    • Select Do not use Global Filters if you plan to define specific filters for the Agent.

    Click Next.

  18. Select a storage policy from the Storage Policy list.

    Click Next.

    If you do not have a Storage Policy, the list will not be displayed. You can create the Storage Policy later.

  19. Click Finish.

    This screen will reflect the components you selected for install, and may look different from the example shown.