Additional Operations - Exchange Mailbox Agent

Table of Contents

Audit Trail

The Audit Trail feature allows you to track the operations of users who have access to the CommCell. This capability is useful if a detrimental operation was performed in the CommCell and the source of that operation needs to be determined.

Audit Trail tracks operations according to four severity levels:

  • Critical: This level records operations that will result in imminent loss of data.
  • High: This level records operations that may result in loss of data.
  • Medium: This level records changes to the general configuration of one or more entities. Such changes may produce unintended results when operations are performed.
  • Low: This level records changes to status, addition of entities, and other operations that have minimal impact on existing CommCell functions.

To set Audit Trail retention periods:

  1. From the Home tab in the CommCell Console, click Control Panel. The Control Panel dialog box appears.
  2. From the Monitoring options, click Audit Trail.
  3. From the Audit Trail dialog box, select the desired retention time (in days) for each severity level.
  4. Click OK.

For details, see Audit Trail.

Auxiliary Copy

An auxiliary copy operation allows you to create secondary copies of data associated with data protection operations, independent of the original copy.

  1. Expand the Policies node, right-click storage policy for which you want to perform an auxiliary copy, click All Tasks, and then click Run Auxiliary Copy.
  2. If you are starting the auxiliary copy operation from the CommServe level, select the storage policy for which you wish to perform the auxiliary copy.

    If you are starting the auxiliary copy operation from the Storage Policy level, the Storage Policy field is already populated with the name of the Storage Policy you selected.

  3. If the source copy is configured with a shared library, select the Source MediaAgent for the auxiliary copy.
  4. Click OK to start the auxiliary copy operation. A progress bar displays the progress of the operation.

For details, see Auxiliary Copy.

Erasing Backup Data

The Erase Data feature allows you to permanently erase any data that can be backed up. Using Erase Data, you can erase mailboxes, folders in a mailbox, messages within a folder, and attachments.

Configuring Erase Data

To erase data, you need to first assign a Filter Storage Policy for Erasing Data. Follow the steps given below to assign a Filter Storage Policy:

  1. From the CommCell Browser, right-click the storage policy that you want to use as a filter storage policy, then click Properties.
  2. From the General tab of the Storage Policy Properties dialog box, select the Allow Erase Data check box.
  3. Click OK.
  4. From the CommCell Browser, right-click the <Agent> and then click Properties.
  5. From the Storage Device tab of the agent Properties dialog box, select a filter storage policy from the Filter Storage Policy list.
  6. Click OK.

Running an Erase Data Job

After the configuration has been completed, you can now browse and erase data. Keep in mind that the erase data operation only erases the backup data - the source data will remain on the local hard drive. Therefore, it is recommended to delete the data from the source first so that it will not be backed up again. However, the stubs must be deleted from the source before running the erase data operation so that they are not backed up again. Otherwise, the synthetic full backup jobs will fail. 

  1. From the CommCell Browser, right-click the <Backup Set>, select All Tasks and then click Erase Data By Browsing.
  2. You are warned that the data will be permanently removed. Click Yes to continue.
  3. From the Erase Data by Browsing dialog box, click Browse.
  4. In the Browse Options dialog box, select a browse time range and any advanced browse options, and click OK.
  5. From the browse selection window, select the data objects that you want to erase, and click OK.
  6. In the Job Initiation tab, select Immediate to run the job immediately.

    You can track the progress of the job from the Job Controller or Event Viewer.

For details, see Erasing Backup Data.

Global Filters

Global Filters are exclusions that filter data from backups across all Agents in a CommCell that support the feature. Global Filters serve as a template for files, folders, and entities that should always be excluded from all (or most) backups in a CommCell, such as temporary data a computer does not retain or data that is recoverable by means other than a restore. This saves space on media and enhances backup performance. You can apply regular expressions or wildcards patterns to filter data.

By default, filters configured for a particular subclient override any Global Filters configured for the CommCell. You can, however, configure subclients to include global filters along with any filters already configured for the subclient.

Configure Global Filters

  1. From the CommCell Browser, right-click the CommServe, click Control Panel, and then click Global Filters.
  2. Select Use Global Filters on All Subclients.
  3. From the Global Filter Category list, select Exchange Mailbox Filters.
  4. Click the Add button to add the folder pattern in the Folder Name field to be excluded from data protection operations.
  5. Click OK.

Enable or Disable Global Filters for a Subclient

  1. From the CommCell Browser, right-click the subclient for which you want to enable Global Filters, and then click Properties.
  2. Click the Filters tab.
  3. Select one of the following values from the Include Global Filters list:
    • ON to enable Global Filters for this subclient.
    • OFF to disable Global Filters for this subclient.
    • Use Cell Level Policy  to enables or disables Global Filters for this subclient.

    If the Use Global Filters on All Subclients option is enabled, then the Use Cell Level Policy option will enable Global Filters on this subclient.

    If the Use Global Filters on All Subclients option is disabled, then the Use Cell Level Policy option will disable Global Filters on this subclient.

  4. Click OK.

Online Help Links

Use the following links to view the online help for the corresponding tabs in the CommCell Console:

Operations Entity Online Help Links Sub Links
Configuration Agent Exchange Mailbox Properties (General)

Exchange Mailbox Properties (Version)

Exchange Mailbox Properties (Security)

Exchange Mailbox Properties (Activity Control)

Exchange Mailbox Properties (AD Server)

Exchange Mailbox Properties (Storage Device)

Change User Account
  Backup Set Backup Set Properties of: <Backup Set> (General)

Backup Set Properties of: <Backup Set> (Auto Discover)

Backup Set Properties of: <Backup Set> (Security)

 
  Subclient Subclient Properties of: <Subclient Name> (General)

Subclient Properties of: <Subclient Name> (Content)

Subclient Properties of: <Subclient Name> (Filters)

Subclient Properties of: <Subclient Name> (Pre/Post Process)

Subclient Properties of: <Subclient Name> (Storage Device)

Subclient Properties of: <Subclient Name> (Auto-discovery)

Subclient Properties of: <Subclient Name> (Activity Control)

Subclient Properties of: <Subclient Name> (Encryption)

Subclient Properties of: <Subclient Name> (Security)

Add/Modify Mailbox

User Account (Pre/Post)

Data Paths for <Storage Policy Name>

Configure AD User Group for Auto-discovery

Authenticate Active Directory Domain Controller

Change Mailbox Stores for Auto-discovery

Backup Backup Options Backup Options for Subclient: <Subclient Name> Save As Script

Command Line XML Options

  Advanced Backup Options Advanced Backup Options (Data)

Advanced Backup Options (Startup)

Advanced Backup Options (Job Retry)

Advanced Backup Options (Media)

Advanced Backup Options (Data Path)

Advanced Backup Options (Vault Tracking)

Advanced Backup Options (Alert)
Alert Wizard
Restore Restore Options Restore Options for All Selected Items (General)

Restore Options for All Selected Items (Job Initiation)

Save As Script

Command Line XML Options

  Advanced Restore Options Advanced Restore Options (General)

Advanced Restore Options (Startup)

Advanced Restore Options (Copy Precedence)

Advanced Restore Options (Data Path)

Advanced Restore Options (Encryption)

Advanced Restore Options (Selected Path/Filters)

Advanced Restore Options (Alert)

Alert Wizard

Operating System and Application Upgrades

Operating system upgrades are only supported when upgrading from one version of an OS to a different version of the same OS (e.g., Win2003 to Win2008). The two methods of upgrading are:

  • Seamless Upgrade - This involves uninstalling the Agent software, upgrading the operating system, and then re-installing the Agent software.
  • Full OS Replacement - This involves performing a clean install of a new version of the OS, re-installing any application software, then re-installing the CommServe, MediaAgent, and/or Agent software.

For Full OS Replacement, the client computer must be configured to have the CommServe, MediaAgent, and/or Client software re-installed to the same location, the same Fully Qualified Domain Name or short domain name, the same partitions, disk drive format (FAT, NTFS, et. al.), and IP configuration as previously.

If it is necessary to remove Agent software to facilitate an operating system or application upgrade, do not delete the icon for the Agent from the CommCell Console, or all associated backed up data will be lost.

Use the following strategy to upgrade the operating system software:

  • Identify the computers you want to upgrade and the CommCell components installed on each of these computers.
  • Choose the type of upgrade procedure you want to use on each computer: seamless or full replacement.
  • CommServe, MediaAgent, and Client computers can be upgraded in any order.

For details, see Operating System and Application Upgrades.

Operation Window

By default, all operations in the CommCell can run for 24 hours. To prevent certain operations from running during certain periods of the day, you can define operation rules so that these operations are disabled during those times.

When operation rules are configured, operations that are started within the time window specified will go to a queued (as opposed to pending) state. Once the time window specified in the operation rule has elapsed, these queued or running operations will resume automatically.

  1. In the CommCell Browser, right-click the appropriate entity, click All Tasks, and then click Operation Window.
  2. Click Add.
  3. From the Operation Window dialog box:
    • Enter the name of the rule in the Name field.
    • Select either an administration, data protection (either full or non-full), and/or a data recovery operation from the Operations pane.
  4. Click OK.

For details, see Operation Window.

Reference Copy

Reference copy is a filtered backup of content from existing backups. You can run reference copy jobs on backed up data from Exchange Mailbox clients.

See Reference Copy - Configuration for instructions.

Schedule Policy

An agent specific data protection schedule policy can be used as a scheduling template for data protection operations for Exchange Mailbox and Exchange Public Folder iDataAgents in a CommCell.

This type of data protection policy is useful when there are many clients or subclients within the CommCell that require same schedules for specific data protection operations. Additionally this policy provides the ability to granularly define advanced data protection options specific to the Database agent.

Use the steps given below to create a data protection schedule policy:

  1. From the CommCell Browser, navigate to Policies.
  2. Right-click Schedule Policies and click New Schedule Policy.
  3. Type a name for the schedule policy in the Name box.
  1. From the Agent Type list, expand Exchange Mail | Protected Mail and select Exchange Mailbox and/or Exchange Public Folder agent.
  1. Type an appropriate description in the Description box.
  2. Click Add.
  3. Type a name in the Schedule Name box and select the appropriate scheduling options.
  1. Click the Backup Options tab and select the type of backup and other options that apply to your environment.

    Optionally, you can click Advanced to define advanced backup options for the Exchange agents.

  2. Click OK.
  3. Click the Associations tab.
  4. Select the client computer or client groups that you want to associate with the schedule policy. You can also associate the schedule policy to a specific Agent, backup set or subclient of a client computer by expanding the client node.
  5. Click OK.

Storage Policy

A Storage policy defines the data lifecycle management rules for protected data. Storage policies map data from its original location to a physical storage media and determine its retention period.

  1. From the CommCell Browser, navigate to Policies.
  2. Right-click Storage Policies, and then click New Storage Policy.
  3. Click Next.
  4. Select Data Protection and Archiving to create a regular storage policy or CommServe Disaster Recovery Backup to backup the CommServe database and click Next.
  5. In the Storage Policy Name box, specify the name of the storage policy, and then click Next.
  6. From the Library list, select a library for the primary copy, and then click
  7. From the MediaAgent list, select the MediaAgent, and then click Next.
  8. Enter number of data streams and set the retention period for the policy, and then click Next.
  9. Click Next.
  10. From the MediaAgent Name list, select the MediaAgent.
  11. In the Location box, type or click Browse to your designated deduplication database location, and then click Next.
  12. Confirm your selections, and then click Finish.

For details, see Storage Policy.

Uninstalling Components

You can uninstall the components using one of the following method:

Method 1: Uninstall Components Using the CommCell Console

  1. From the CommCell Browser, right-click the desired Client Computer and click All Tasks -> Add/Remove Software and click Uninstall Software.
  2. Uninstall Software Options dialog will appear.
  3. In the Uninstall Software tab, select Uninstall All to uninstall all the software packages.
  4. In the Job Initiation tab, select Immediate to run the job immediately.

    You can track the progress of the job from the Job Controller or Event Viewer.

Method 2: Uninstall Components from Add or Remove Programs

  1. Click the Start button on the Windows task bar and then click Control Panel.
  2. Double-click Add/Remove Programs.

    For Windows Vista/Windows 2008, click Uninstall a Program in the Control Panel.

  3. Click Remove to uninstall the components in the following sequence:
    1. <Agent>
    2. File System iDataAgent
    3. Base Software

For details, see Uninstalling Components.