Advanced Configuration - Exchange Mailbox Agent

Table of Contents

Terminology

The Exchange Mailbox iDataAgent uses the following logical entities to manage backup and restore operations from the CommCell Console.

Agent: Defines the Exchange Server to be archived.

Backup Set: Facilitates automatic discovery of mailboxes.

Subclient: Defines the mailboxes to be archived.

Grouping Mailboxes into User-Defined Subclients

You can create user-defined subclients to divide mailbox backups into groups based on specific criteria. For example, you may want to back up mailboxes in the Administrator Active Directory User group on a nightly basis, whereas mailboxes in the Accounting Active Directory User group may only need to be backed up once a week. Creating a user-defined subclient for each user group allows you to perform backups of them at different intervals based on your resources and backup needs.

By default, the content of the Default Subclient contains all mailboxes on the Exchange server.

When you create a user-defined Subclient, the contents of the user-defined Subclient will be excluded from the Default Subclient.

By Active Directory User Groups

You can choose to discover mailboxes based on the mailboxes Active Directory User Group. Any mailbox that resides in the specified Active Directory User Group will be discovered and automatically assigned to the user-defined subclient.

  1. In cases where the CommServe and the Active Directory Server are across a firewall, ensure that port 389 is opened.
  2. From the CommCell Browser, navigate to Client Computers | <Client> | Exchange Mailbox.
  3. Right-click the <Backup Set> for which you want to discover mailboxes, and then click Properties.
  4. Click the Auto Discover tab.
  5. Select the Enable Auto Discover check box, and then click AD User Group Affinity.

  6. Click OK.
  7. From the CommCell Browser, navigate to Client Computers | <Client> |  <Backup Set>.
  8. Right-click the Backup Set, point to All Tasks, and then click New Subclient.
  9. In the Subclient Name box, type a name.
  10. Click the Storage Device tab, in the Storage Policy box, select a Storage policy.
  11. Click the Auto-discovery tab, and then click Configuration.
  12. Click Discover.
  13. In the Domain Name box, type the Active Directory domain name for the mailbox.
  14. In the User Name box, type the user account name.
  15. In the Password box, type the password for the user account, and then click OK.
  16. On the Configure AD User Group for Auto-discovery dialog box, click the Subclient column to assign the Active Directory User Group to a subclient.

    Alternatively, you can select the desired Active Directory User group, and then select the subclient from the Move all selected Items to drop-down box.

  17. Click OK to return the subclient Properties dialog box.
  18. Click OK.

By Databases

You can configure a user-defined subclient to automatically discover mailboxes created within a particular database. This is especially useful in cases where a number of databases exist.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | Exchange Mailbox.
  2. Right-click the Backup Set for which you want to discover mailboxes, and then click Properties.
  3. Click the Auto Discover tab.
  4. Select the Enable Auto Discover check box, and then select Database Affinity.

  5. Click OK.
  6. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  7. Right-click the Backup Set, point to All Tasks, and then click New Subclient.
  8. In the Subclient Name box, type a name.
  9. Click the Storage Device tab, in the Storage Policy box, select a Storage policy.
  10. Click the Auto-discovery tab, and then click Configuration.
  11. Click Discover. The mailbox stores will be displayed.
  12. Assign the mailbox store to a subclient by clicking the Subclient column and selecting one from the drop-down list.  Alternatively, you can assign all databases to one subclient in the Move all selected items to field.
  13. Click OK to return the subclient Properties dialog box.
  14. Click OK.

Using Regular Expressions

Regular expressions can be used to discover mailboxes based on unique patterns on display names. For example, regular expressions can be used to discover all mailboxes containing a particular department name within its display name.

When mailboxes are discovered using regular expressions, any mailbox that matches the wildcard expressions are automatically assigned to the associated user-defined subclient. If a mailbox does not match the expressions, it is automatically assigned to the default subclient.

The following table provides some examples of useful regular expressions:

Example Description
Accounting* Auto-discovers any mailbox display name that begins with Accounting followed by any number of any characters (for example, Accounting Mailbox, Accounting Manager, and so on).
user_group? Auto-discovers any mailbox display name that begins with user_group followed by any one character (for example, user_groupA, user_group1, and so on).
[JT]im Auto-discovers any mailbox display name that begins with J or T and ends with im (for example, Jim, Tim).
[a-k]Lee Auto-discovers any mailbox display name that begins with any character in the range of a through k inclusive and that ends with Lee (for example, aLee, bLee, and so on)
[!ei]nsure Auto-discovers any mailbox display name that ends with nsure but does not begin with e or i (for example, unsure).
[!a-k]Lee Auto-discovers any mailbox display name that does not begin with a through k and that ends with Lee (for example, xLee, yLee, and so on).
[A-K]* You can also use a combination of wildcards in a single expression, if the wildcards are supported for the type of operation you are performing. For example, if you wanted to auto-discover all mailbox display names beginning with any characters in the range of A through K inclusive followed by any number of any characters, you would enter the following wildcard combination.
[A-Z]*[ ][A-E][A-Z]* To skip the entire first name, find the first space and then discover users with last name beginning with the letters A through E.
  1. From the CommCell Browser, navigate to Client Computers | <Client> | Exchange Mailbox.
  2. Right-click the Backup Set for which you want to discover mailboxes, and then click Properties.
  3. Click the Auto Discover tab.
  4. Select the Enable Auto Discover check box, and then click Match mailbox by regular expressions.

  5. Click OK.
  6. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  7. Right-click the <Backup Set>, point to All Tasks, and then click New Subclient.
  8. In the Subclient Name box, type a name.
  9. Click the Storage Device tab, in the Storage Policy box, select a Storage policy.
  10. Click the Auto-discovery tab.
  11. In the Mail Box Display Names box, type a regular expression or wildcard pattern to specify that newly discovered mailbox display names matching that pattern during auto-discovery will be assigned to this subclient. For a comprehensive wildcard list, see Wildcards.
  12. Click Add. Repeat this step to enter additional wildcard patterns.
  13. Click OK.
  14. Click OK to return the subclient Properties dialog box.
  15. Click OK.

Disabling Automatic Discovery

Automatic discovery of mailboxes can be disabled in scenarios where it is no longer desired for mailboxes to automatically be included in routine backups. When automatic discovery is disabled, all mailboxes must subsequently be manually assigned to a subclient.

  1. From the CommCell Browser, right-click the <Backup Set> for which you want to disable auto-discovery of mailboxes, and then click Properties.
  2. Click Auto Discover tab.
  3. Clear the Enable Auto Discover option.
  4. Click OK.

Automatically Rearrange Subclient Content Based on Auto Discovery Rules

By default, if a change is made to an automatically discovered mailbox that alters the association criteria it was discovered with, the next Archive will automatically reassign the mailbox to the appropriate subclient that satisfies the new criteria. For example, if a mailbox was assigned to a subclient based on its parent database and the mailbox is later moved to a different database, the next Archive will automatically move the mailbox to the subclient associated with the new database.

In some cases, it may not be desirable for Archives to manage mailboxes in this manner. You can disable this functionality - or enable it again later if it has already been disabled - as follows:

  1. From the CommCell Browser, right-click the Exchange Mailbox client, and then click Properties.
  2. Clear or check the Manage Content Automatically option.
  3. Click OK.

Filtering Subclients

Use one of the methods below to filter data from being backed up. Filters assist in minimizing usage of protected storage and prevents unnecessary folders (Junk, Spam) from being backed up.

Exclude Specific Mailboxes

By default, the system creates a Do Not Archive subclient. You can assign mailboxes to this subclient so that they will not be archived.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Click the Content tab.
  4. Click Configure.
  5. Click Discover to reveal all mailboxes.
  6. Under the Subclient column, select Do Not Backup.

    Alternatively, you can click the desired mailbox, and select Do Not Backup from the Change all selected mailboxes to box.

  7. Click OK.
  8. Click OK.

Wildcard Examples 

Example Description
>Sent* To filter out a folder that begins with Sent, specify the name of the folder and the asterisk * wildcard with no delimiters.
Sent Items\test* To filter out a subfolder called test, specify the full path including the leader \ backslash.
*\test* To filter out any path that ends in a folder name, use the full path including the leader \ backslash and the asterisk * wildcard for the first level.
  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Click the Filters tab.
  4. Click Add next to Exclude the folders that contain the following patterns.
  5. Type the regular expressions or wildcard patterns, each on a separate line. For a comprehensive wildcard list, see Wildcards.
  6. Click OK.
  7. Click OK.

Filter Specific Folders

  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Click the Filters tab.
  4. Click Add next to Exclude the following folders.
  5. Select the desired mailbox user, and expand the folders to select the folders that you want to exclude from archive operation, and then click Add.
  6. Click OK.

Include Specific Folders

  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Click the Content tab.
  4. In the Include only these folders box, type or select the folder name.
  5. Click OK.

Managing the Default Subclient

By default, all mailboxes are automatically assigned to the default subclient. This default behavior is designed to ensure all mailboxes are backed up.

If you do not want all mailboxes to be included in the default subclient automatically, you can do so as described in the following sections.

We recommend that you do not modify these settings. Doing so would disable the default subclient's capability to serve as a catch-all entity for mailbox data. As a result, some data may not get backed up.

Add Unassociated Mailboxes to the Default Subclient

By default, all mailboxes that are not associated with a user-defined subclient are included in the default subclient. If you do not want the default subclient to include such mailboxes, you can disable this behavior as follows:

  1. From the CommCell Browser, right-click the default subclient and select Properties.
  2. Click Auto-discovery tab.
  3. Clear Automatically add new mailboxes that do not qualify for membership in any of the subclients.
  4. Click OK.

Message Retention

Retention criteria defines the length of time that backed up data is retained in secondary storage. Message retention can be configured in three ways: at the storage policy copy level, at the subclient level, and using retention tags.

Storage Policy Copy Level

If you configure retention at the storage policy copy level, messages are retained based on the job in which they are archived. Messages are retained for the specified number of days and cycles. After the retention criteria are met, the older cycles are aged.

We recommend that you set the storage policy retention to 2 cycles, 15 days.

For more information, see Data Aging - Advanced.

Subclient Level

When the retention criteria are specified at the subclient level, the messages are retained on the secondary storage for the specified number of days. This data is carried over to subsequent cycles through synthetic full backups.

You have the option to prune data on the Exchange server based on your data retention requirements. After the data is removed from the Exchange server, the data is not added to the indexing image of the next incremental backup. When the next synthetic full backup occurs, any data that is not in the most recent image is not carried forward to the next cycle.

Example

In this example:

  • The storage policy level retention is set to one day and one cycle.
  • The subclient level retention is set to prune messages from storage after 1095 days (that is, three years) from the message received time.

During the first full backup, emails M1, M2 and M3 are backed up to storage.

After the first full backup, emails M4, M5, M6 and M7 are received in the mailbox, and the messages are then backed up to storage during incremental backups.

Based on the storage policy-level retention, Jobs 001, 002, and 003, the two incremental and the one full are aged one day after the synthetic full backup runs.

Based on the subclient-level retention, when a synthetic full backup runs after the 1095 day retention criterion is met, emails M1, M2 and M3 are pruned from storage. However, emails M4, M5, M6 and M7 are carried forward to the next backup.

Configuring Backups of Archive Mailboxes

By default the Archive Mailboxes are not included in backups. However, for Exchange 2010 you can configure a subclient to backup the Archive Mailbox folder.
  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Select the Archive Mailbox check box.

    The Archive Mailbox option is available for Exchange 2010.

  4. Click OK.

Automatically Manage Mailbox Groupings

By default, if a change is made to an automatically discovered mailbox that alters the association criteria it was discovered with, the next backup will automatically reassign the mailbox to the appropriate subclient that satisfies the new criteria. For example, if a mailbox was assigned to a subclient based on its parent database and the mailbox is later moved to a different database, the next backup will automatically move the mailbox to the subclient associated with the new database.

In some cases, you might not want backups to manage mailboxes in this manner. You can disable (or enable) this functionality.

  1. From the CommCell Browser, right-click the Exchange Mailbox agent on the source client, and click Properties.
  2. Clear or check the Manage Content Automatically option.
  3. Click OK.

Disabling Backups of Disabled Mailboxes That Are in Active Directory

By default, mailboxes whose user accounts are disabled from the Active Directory are backed up. You can exclude these mailboxes from the backup operation.

  1. From the CommCell Browser, expand Client Computers > client > Backup Set.
  2. Right-click the appropriate subclient, and then click Properties.

    The Subclient Properties dialog box appears.

  3. On the General tab, clear the Disabled Mailbox check box.
  4. Click OK.

Configuring Backups for Discovery Search Mailboxes

The Discovery Search Mailbox, which is used as the target mailbox for all discovery searches of the Exchange Control Panel, can be backed up using a user-defined subclient.

  1. Configure disabled mailboxes so that they can be archived.
    1. From the CommCell Browser, navigate to Client Computers.
    2. Right-click the client, and then click Properties.

      The Client Computer Properties dialog box appears.

    3. Click Advanced.

      The Advanced Client Properties dialog box appears.

    4. Click the Additional Settings tab.
    5. Click Add.

      The Add Additional Settings dialog box appears.

    6. In the Name box, type nBackupDisabledMailBoxes.
    7. In the Value box, type 1.
    8. Click OK.
    9. Click OK.
    10. Click OK.
  2. From the CommCell Console, navigate to client | Exchange Mailbox | defaultBackupSet.

  3. Right-click the subclient and click Backup.
  4. Select Full as backup type and Immediate to run the job immediately.
  5. Click OK.

    You can track the progress of the job from the Job Controller

  6. From the CommCell Browser, navigate to Client Computers | client | Backup Set.
  7. Right-click the Backup Set, point to All Tasks and then click New Subclient.
  8. In the Subclient Name box, type a name.
  9. Select a Storage Policy for the new subclient and click OK.
  10. Specify if a backup schedule should be associated to the new subclient and click OK.
  11. Right-click the subclient and select Properties.
  12. Click the Contents tab and then click Configure.
  13. From the Add/Modify Mailbox window, click the subclient entry for the mailbox that you want to add to the new subclient.

    Alternatively, you can select and assign a range of mailboxes to the new or existing subclient using the Change all selected mailboxes to list.

  14. Click OK.

Configuring Backups for Deleted Item Retention Folders

By default, Deleted Item Retention folders are not included in backups. In some cases, you might want to include them for record keeping purposes.

  1. From the CommCell Browser, right-click the Exchange Mailbox client, and then click Properties.
  2. Check the Backup Deleted Item Retention option.
  3. Click OK.

Exclude Exchange Interpersonal Message (IPM) Classes from Backups

You can exclude certain Exchange IPM classes, such as tasks, calendar and contacts from getting backed up to save space on the secondary storage as well as enhance backup performance.

  1. From the CommCell Browser, navigate to Client Computers | <Client> | Backup Set.
  2. Right-click the Subclient, and then click Properties.
  3. Select the Disk Cleanup tab.
  4. Select Create Stubs.
  5. From the Message Class Exclusion select one or more options to be excluded from being archived:
    • Appointments
    • Contacts
    • Schedules
    • Tasks
    • Custom: Select this option to define any specific message class to be excluded.
  6. Click OK.

Specifying Domain Information for Backups

You might need to specify additional domain names for backups in the following circumstances:

  • The Exchange Server is installed in a different domain from the schema master.
  • Multiple domain controllers exist that may not replicate to each other.

Ensure complete protection in these circumstances.

  1. From the CommCell Browser, right-click the Exchange Mailbox Agent and then click Properties.
  2. Click the AD Server tab.  
  3. To include a domain name, click Add.
  4. Type the domain name in the AD Server field. You can enter an IP address or the fully-qualified domain name of the Active Directory Server. Depending on the circumstances, the domains to include should be either:
    • The schema master
    • Each domain controller in your environment
  5. Click OK. The domain name will appear in the AD Server List.
  6. Repeat the previous step for each domain name that you want to include.
  7. Click OK.

Enhancing Mailbox Discovery Using Filter

A filtering option is provided to increase performance for auto-discovery operations in cases where the discovery process may take a long time to complete. The information is cached on the client computer and can be reused across multiple processes to balance load on the server. By default, this information is refreshed every 30 minutes. However, you can use nMBDBRefreshInterval additional settings to modify the refresh interval time.

  1. From the CommCell Browser, expand Client Computers.
  2. Right-click the client, and then click Properties.

    The Client Computers dialog box appears.

  3. Click Advanced.
  4. Click the Additional Settings tab.
  5. Click Add.
  6. In the Name box, type nMBDBRefreshInterval.
  7. In the Value field, enter the time in minutes after which the information will be refreshed.

    Time range can be a value between 1 to 10080 minutes.

  8. Click OK.
  9. Restart the services on the client computer.

An LDAP filtering example is provided below, which will filter out system mailboxes residing on the SERVERNAME server from discovery operations for these agents:

"(&(msExchHomeServerName=*/cn=SERVERNAME)(!(CN=SystemMailbox{*)))"

Use of this option requires expert-level knowledge of constructing LDAP queries. This is beneficial for successful filtering. Incorrect use of the LDAP filtering option can result in failed discovery and data protection operations. For more information on LDAP, refer to documentation from Microsoft Corporation.

  1. From the CommCell Browser, navigate to Client Computers | Exchange Mailbox.
  2. Right-click the Exchange Mailbox client, and then click Properties.
  3. Select the Filter For Discovery check box, and then specify the appropriate filter in the box.
  4. Click OK.

The next time a discovery operation is run, the user-specified filter will be used.

Configuring Mailboxes in Database Availability Group (DAG) Servers

When backing up Exchange 2010 Database Availability Group (DAG) servers, you need to configure the Mailbox and Client Access Server (CAS) roles as described below.
  1. From the CommCell Browser, right-click the Exchange Mailbox Agent and click Properties.
  2. In Exchange Server Name, enter the Mailbox server role. This role is used when performing backup and restore operations. If more than one role is entered, separate them with semicolons.

    To ensure complete protection, enter each Member Server configured in your environment.

  3. Click OK.

Configuring User Accounts for Backups

The Exchange Agents require a user account that has Exchange administrator privileges to:

  • Perform backups and restores
  • Log on to the related server to access the data

Additional accounts should be established by the Exchange database administrator.

By default, a user account with Exchange Administrator privileges is provided during the Agent installation. You can change the user account at the Agent level.

Change User Account for the Exchange Agents

  1. From the CommCell Browser, expand Client Computers > client.
  2. Right-click Exchange, and then click Properties.

    The Properties dialog box appears.

  3. Click Change Account.
  4. Type the user name in the Exchange Administrator Account box.
  5. Type the password in the Password box and reenter it in the Confirm Password box.
  6. Click OK.

Modifying an Agent, a Backup Set, or a Subclient

There are several configurable properties available for your agent that can be modified from the agent, backup set or subclient level.

Do not modify the properties of a subclient when a job is in progress for that specific subclient. If a job is in progress, either wait for the job to complete or kill the job from the Job Controller.

The following table describes the properties that can be configured from the agent, backup set and subclient levels.

Option Description Related Topics
Change the Profile Name You can modify the profile that is associated with the appropriate Administrator Mailbox.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Profile Name.
  5. Click OK.
 
Change the Mailbox Name You can modify the name of the mailbox that is associated with the appropriate Administrator profile.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Mailbox Name.
  5. Click OK.
 
Change the Exchange Server Name You can modify the name of the Exchange Server that is installed on the client computer.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and click Properties.
  3. Select General tab.
  4. Type the Exchange Server Name.
  5. Click OK.
 
Change the Exchange Version You can select and modify the version of the Exchange Server from the list.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Select a version from the Exchange Version list.
  4. Click OK.
 
Change User Account Details

You must have Exchange administrator privileges to access the Exchange Server and perform backup and restore operations.

In the case of backup and restore operations from the CommCell Console, the user credentials to access the Exchange Server are provided initially when you installed the Agent. You can modify the user credentials from CommCell Console.

On Windows clients, use <domain>\<administrator_name>

To change the Exchange administrator account information associated with this agent:

  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Select General tab.
  4. Click Change Account.
  5. Type the Account name in Exchange Administrator Account box.
  6. Type the Password in Password box.
  7. Type the password again in Confirm Password box.
  8. Click OK.
 
Rename Backup Set and Subclient

You can rename a backup set and subclient:

Renaming backup sets:

  1. From the CommCell browser, navigate to Client Computers | client | iDataAgent | Backup Set.
  2. Right-click the backup set, and then click Properties.
  3. Type the new name in the Backup Set field.
  4. Click OK.

Renaming subclients:

  1. From the CommCell browser, navigate to Client Computers | client | iDataAgent | Backup Set | <user-defined Subclient>.
  2. Right-click the subclient, and then click Properties.
  3. Type the new name in the Subclient name field.
  4. Click OK.
 
Change Storage Policies You can modify the storage policies in any of the following situations:
  • To include a different media for the backup operation.
  • To use a storage policy with a different retention criteria.

You can change the storage policies from the subclient level.

  1. From the CommCell Browser, right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Select the Storage policy from the drop-down menu.
  5. Click OK.
Refer to Storage Policies.
Data Transfer Options You can configure the available resources for transferring data secured by data protection operations from the subclient level. This includes the following:
  • Enable or disable Data Compression either on the client or on the MediaAgent.
  • Configure the transfer of data in the network using the options for Network Bandwidth Throttling and Network Agents.

You can configure the data transfer options.

  1. From the CommCell Browser, right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Click Data Transfer Option tab.
  5. Choose the appropriate software compression option for this subclient.
  6. Select Throttle Network Bandwidth and set the required bandwidth.
  7. Click OK.
Refer to Data Compression and Network Bandwidth Throttling.
View Data Paths You can view the data paths associated with the primary storage policy copy of the selected storage policy or incremental storage policy. You can also modify the data paths including their priority from the subclient level.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Storage Device.
  4. Select Storage Policy from the drop-down menu.
  5. Click Data Paths.
 
Configure a Subclient for Pre and Post Processing of Data Protection You can add, modify or view Pre/Post processes for the subclient. These are batch files or shell scripts that you can run before or after certain job phases.
  1. From the CommCell browser, navigate to Client Computers | <Client> | iDataAgent.
  2. Right-click the iDataAgent and Click Properties.
  3. Click Properties.
  4. Click Pre/Post Process.
  5. Click one of the following phases and type the full path of the process that you want to execute during that phase. Alternatively, click Browse to locate the process (applicable only for paths that do not contain any spaces).
    • PreBackup Process
    • PostBackup Process
  6. Click OK.
  7. Select Run Post Backup Process for all attempts to run a post backup process for all attempts.
  8. For subclients on Windows platforms, Run As displays Not Selected.

    If you want to change the account that has permission to run these commands, click Change.

    1. In the User Account dialog box, select Use Local System Account, or select Impersonate User and enter the user name and password. Click OK.
    2. If you selected Local System Account, click OK to the message advising you that commands using this account have rights to access all data on the client computer.
Refer to Pre/Post Processes.
Configure Activity Control You can enable backup and restore operations from the agent and subclient level. However, you can enable restore operations only from the agent level.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Activity Control, select or clear option(s) as desired.
  4. Click OK.
Refer to Activity Control.
Configure User Security You can configure user security from the agent or subclient level.

You can perform the following functions:

  • Identify the user groups to which this CommCell object is associated.
  • Associate this object with a user group.
  • Disassociate this object from a user group.
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Security.
  4. Select the appropriate user groups to which you want to associate to the CommCell object from the Available Groups pane, and then move the user group to the Associated Groups pane.
  5. Click OK.
Refer to User Administration and Security.
Enable and Disable Data Encryption When you configure encryption at the client level, it is configured automatically for all the subclients associated with all the agents installed on that client. If you want to disable or change the encryption at the subclient level, follow the steps given below:
  1. From the CommCell browser, right-click the subclient.
  2. Click Properties.
  3. Click Encryption.
  4. Select the desired encryption.
  5. Click OK.
Refer to Data Encryption.
View Software Version At the client level, the Version tab of the Properties dialog box displays the software version of the component.
  1. From the CommCell Browser, expand Client Computers.
  2. Right-click the appropriate client, and then click Properties.
  3. Select the Version tab.
  4. Click OK.
 
CommCell Configuration Report The CommCell Configuration Report provides the properties of the CommServe, MediaAgents, clients, agents, subclients, and storage policies within the CommCell based on the selected filter criteria.
  1. From the CommCell browser, click Reports icon.
  2. Select CommCell Configuration.
  3. Click Run.
Refer to CommCell Configuration.

Deleting an Agent, a Backup Set or a Subclient

The following sections describe the steps involved in deleting an agent, backup set or subclient.

When you delete an instance or backupset, the associated data is logically deleted and you can no longer access the corresponding data from CommCell Console for recovery purposes.

Refer to the troubleshooting article on Recovering Data Associated with Deleted Clients and Storage Policies for information on how to recover data if you accidentally delete an entity.

Deleting an Agent

You need to uninstall or DeConfigure the agent software from the client computer before deleting from CommCell Browser. After you delete the client software, you can either leave the corresponding data intact for appropriate action or you can remove the data immediately. If you choose to remove the data immediately, you must delete the agent from the CommCell Browser. If you delete the agent, all of the agent's data is irretrievably lost.

  • You cannot delete an agent while operations for that agent are running.
  1. From the CommCell Browser, navigate to Client Computers | <Client>.
  2. Right-click the <Agent>, and then click Delete.
  3. A confirmation message is displayed with the following message:

    This operation will permanently delete the data backed up from this level and it cannot be restored.

  4. Click OK to continue with the deletion operation or click No to abort the deletion.

Deleting a Backup Set

Consider the following before deleting a Backup Set:

  • You cannot delete a default Backup Set.
  • Schedules associated with the Backup Set are also automatically deleted.
  1. From the CommCell Browser, navigate to Client Computers | <Client> | <Agent>.
  2. Right-click the <Backup Set>, and then click Delete.
  3. A confirmation message is displayed, asking if you want to delete the Backup Set.

    Click No to cancel the deletion and retain the Backupset, or click Yes to continue the deletion.

Deleting a Subclient

Consider the following before deleting a subclient:

  • You cannot delete a default subclient.
  • Schedules associated with the subclient are also automatically deleted.
  1. From the CommCell Browser, navigate to Client Computers | <Client> | <Agent> | <Backup Set>.
  2. Right-click the <subclient> that you want to delete, and then click Delete.
  3. A confirmation message is displayed, asking if you want to delete the subclient.

    Click No to cancel the deletion and retain the subclient, or click Yes to continue the deletion.