My Computers - Backup

Table of Contents

Modifying the Backup Content

The following sections describe the steps to configure the backup content for your client prior a backup operation.

Add Backup Content

By default, the existing backup content (usually shown in gray) is defined by the administrator. You can add folders to be backed up in addition to the content defined by the administrator.

To select the files and folders to backup, use the following steps:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

    The files and folders included in the backup are displayed in the Backup & Lock Content section.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. In the Content to Backup & Lock section, click Edit.
  6. To specify the content, perform either of the following, and click Done:
    • Click the Add Path icon at the upper-right corner of the window, to open the Add New Path dialog box, and enter the path of the file or folder and click Add Path.
    • Click the Browse Paths icon at the upper-right corner of the window and browse for the content.
  7. Click Save.

    The newly added file or folder is displayed in the Content to Backup & Lock section. It is included in the next backup of the computer.

Remove Predefined Content

Your computer is configured with predefined backup content defined by the administrator during the Web Console setup. The administrator defines the backup content using a subclient policy associated with your client. If you do not want to back up one or more of the folders defined by the administrator, use the following steps to override the default backup content:

Note: By overriding the default backup content, future content and filter selection changes made by the administrator will not apply to your client.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. In the Backup & Lock Content section, click Edit.
  6. To remove folders, select the check box next to the folders to remove, and click the Delete Paths icon.
  7. To confirm the deletion, click Yes in the Confirmation dialog box.
  8. Click Save.

Revert Back to Predefined Content

If you override the backup content defined by the administrator, but you would like to return to the administrator's content selections, use the steps described below:

Note: The backup content and filters you defined for the client are deleted when you revert to the administrator's selections

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. Click Revert.
  6. To confirm, click Yes in the Confirmation dialog box.

Filtering Contents from Backups

You can set filters to prevent specific type of files from being backed up. Filters can also be used to exclude certain system-related files and application files which consistently fail during the backup operation.

The following sections describe the steps to configure filters prior to a backup.

Configure Exclusions to Filter

By default, the existing filters (usually shown as grayed out) are defined by the administrator. You can set filters in addition to the ones defined by the administrator.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. In the Exclude These Files/Folders/Patterns from Backup section, click Edit.
  6. To exclude files or folders, perform either of the following and click Done:
    • Click theAdd Path icon located in the upper-right corner.

      To open the Add New Path dialog box, and enter the path of the file or folder and click Add Path.

    • Click theBrowse Paths icon located in the upper-right corner and browse for the content.
  7. Click Save.

    The file or folder is excluded from the next backup of the client computer.

Remove Predefined Filters

Your computer is configured with predefined filters defined by the administrator during the Web Console setup. The administrator defines these filters using a subclient policy associated with your client. If you want to include the files being excluded by the administrator, use the following steps to override the filters:

Note: By overriding the default filters, future content and filter selection changes made by the administrator will not apply to your client.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. In the Exclude These Files/Folders/Patterns from Backup section, click Edit.
  6. To remove folders, next to the folders to remove, and click the Delete Paths icon.
  7. To confirm the deletion, click Yes in the Confirmation dialog box.

    If you receive an error message concerning "Global Filters", the filter you are trying to remove is a global filter defined in the CommCell. You cannot remove a global filter using the Web Console. Contact your administrator for more information.

  8. Click Save.

Revert Back to Predefined Filters

If you have overridden the filters defined by the administrator but you would like to return to the administrator's filter selections, use the steps described below:

Note: The backup content and filters you defined for the client are deleted when you revert to the administrator's selections

  1. From the Web Console, click My Data.
  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup & Lock Content section, click Edit to open the Backup & Lock Content dialog box.
  5. Click Revert.
  6. To confirm, click Yes in the Confirmation dialog box.

Supported Wildcards in Regular Expressions

You can use wildcard characters to specify the pattern of filenames that you want to exclude. The following wildcard characters can be automatically detected in regular expressions when backing up or excluding the files or folders:

Wildcards Description Example
*

 

Any number of any characters. *.doc -  any file name with the extension ".doc" (e.g., status.doc, mission.doc)

a*.dll - any file name that begins with "a" and has the extension .dll (e.g., alsvc.dll, advdcc.dll)

? Any one character. access? - any file name that begins with- "access" followed by any one character (e.g., access1, access5).
** Any directory level. C:\**\move.cpp - the file named move.cpp located at any directory level under the c: drive. (e.g., c:\info\com\move.cpp)

C:\sys*\** - all directories starting with sys will be filtered.

[ ] Any range of characters. [ei]nsure.doc - any file name that ends with "nsure.doc" and begins either "e" or "i". (e.g., ensure.doc, insure.doc)

[a-m].doc - any file name that ends with ".doc" and begins with the letters "a" through "m" inclusive.

[! ] The negation of a range of characters. [!ei]nsure.doc - any file name that ends with "nsure.doc", but does not begin with "e" or "i". (e.g., unsure.doc)

Performing a Backup

The following sections describe the steps to perform a backup immediately or to schedule the backup for a specific time.

Schedule a Backup

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup > Schedules section, click Schedule.
  5. From the Add Schedule dialog box, select the frequency at which backup operations should be run:

    If you select Automatic, specify the minimum and maximum gap of time (in hours and minutes) between two backup jobs in the Minimum interval between jobs and Maximum interval between jobs options respectively. Then, select the options that will cover your backup requirements:

    • To run the job only when the computer is on A/C power, select Start only on AC power.
    • To stop the job if the computer is switched to battery mode, select Stop if battery mode begins.
    • To run the job when CPU utilization is below the specified percentage, select Start only if CPU usage percentage is below.
    • To run the job when the disk space is below the specified percentage, select Start only if free disk space percentage drops below.

    If you select Daily, specify the time at which the backup should run every day in the At what time box.

    If you select Weekly,

    • Specify the time at which the backup should run on the selected days in the At what time box.
    • Select the days that the backup should run.

    The backup job is executed according to the schedule.

  6. Click OK.

    The newly created schedule is displayed in the Schedules section.

Perform an On-Demand Backup

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup > Next Backup section, click Backup Now.

You can track the progress of the job and also view the job details from the Current Backup Status dialog box.

Controlling Backup Jobs

You can perform on-demand backup jobs for your data. You can also manage the backup jobs that are in progress by using the pause, resume, and kill operations.

Use the following steps to perform an on-demand backup:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup > Next Backup section, click Backup Now.

    You can track the progress of the job and also view the job details from the Current Backup Status dialog box.

  5. To manage the backup jobs that are in-progress, from the Current Backup Status dialog box, select the operation that you want to perform:
    • To pause and resume a backup job:

      Note: This option temporarily stops the backup operation, and enters a suspended state.

      1. In the Current Backup Status box, click Pause.
      2. From the list, choose an option to specify the time after which the backup operation must resume.

        The backup operation is automatically resumed after the time specified.

        Note: If you choose Custom, you need to enter the duration (in hours or minutes) after which the backup operation must resume.

    • To terminate the backup job, in the Current Backup Status box, click Kill.

      The backup job is terminated.

Viewing the Details of Recent Backup Jobs

Use the following steps to view the job details of recent backup operations that ran on a computer:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you require.

  4. In the Backup section, click Recent Backup Jobs.

    All the recent backup jobs run on the computer are shown in a table.

  5. In the Job ID column, click the job_ID to view the files backed up during that job.

    The files are listed on the Restore Files page. For information on restoring files, see My Computers - Browse and Restore.

Viewing the Backup Summary Details

The summary page of every computer available in the Web Console provides a brief backup summary under the Backup section. Follow the steps below to review this information:

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Under My Computers, click Show Details in the Actions column for the computer_name you want to backup summary for.
  4. Under the Backup section, you will find the following details:
    • Last Backup

      Displays the number of days since the last backup was performed.

    • Last Backup Size

      Displays the size (in MB) of the data backed up during the last backup operation. If the size is higher than 1024 MB, it is displayed in GB.

    • Total Backup Size

      Displays the total size (in MB) of data currently backed up for the client. If the size is higher than 1024 MB, it is displayed in GB.

    • Last Seen Online

      Displays the date and time of the last connection that the client established with the CommServe. This means that the client has been either offline or not used since the date displayed.

Managing Schedules

The following sections describe the steps to edit and delete backup schedules.

Edit a Schedule

Note: The automatic schedule set by the administrator, which is displayed in the Schedules area, cannot be edited. You can click on the schedule to view the details but all the options may not be available.

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you want to modify.
  4. In the Schedules section, click the schedule name.
  5. From the Edit Schedule dialog box, update your current selections and then click OK.

Delete a Schedule

  1. From the Web Console, click My Data.

  2. Click the Computers tab.
  3. Click Show Details in the Actions column for the computer_name that you want to delete.
  4. In the Schedules section, click the schedule name.
  5. From the Edit Schedule dialog box, click Delete.
  6. Click OK to confirm the deletion.