Recommended Antivirus Exclusions for Windows

It is important to achieve a balance between ensuring a secure and virus-free server environment, while not interfering with the reliability and performance of each server or application. Virus scanning is often a cause of performance issues because lack of properly configured antivirus exclusions may cause outages of applications and services due to contention or file locking. For example, the antivirus software may lock the collect files generated during a backup job.

Additionally, most virus scanning engines include real-time scanning of some type, enabled as a default profile. This might introduce performance issues or possible job failures during normal backup, restore and other SnapProtect actions.

This document covers the required directories to be excluded from antivirus scanning.

Note:

  • CommCell performance on backup jobs and unknown backup failures may be due to Host-based Intrusion Prevention Systems (HIPS).
  • If you experience performance and consistency issues with SQL server when certain modules are loaded into the server, see Microsoft KB 2033238.

List of Exclusions

To avoid issues introduced by the antivirus software, we recommend you to implement exclusions for the directory structures from read, write, and scan options depending on the company policies.

The information provided is not a complete list of exclusions as the product may change with updates, versions, and innovation to existing or new software modules. It is recommended to test the functions of the software's features and monitor the processes and how they interact with the antivirus software during normal operations and work with the antivirus software vendor to achieve proper configuration and tuning of the antivirus software. The goal is to allow normal backup and restore operations so that the rules and schedules for the antivirus software operations do not interfere, impede or prevent successful backup.

Caution:

  • Make sure that the antivirus scans are not scheduled during backup operations.
  • Make sure that the on-demand antivirus scans are not run during backup operations.

Exclude the following installation paths. Some of these folders may be moved outside the default installation directory.

CommServe, client, and MediaAgent Installation Paths
  • Software install path

    *:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\**

  • Updates Cache folder with CVPackages and CVUpdates subfolders on the CommServe

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\SoftwareCache

  • DR backup set directories on the CommServe

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\CS_DR

  • Job Results folder

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\iDataAgent\JobResults

  • Index Cache folder

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\IndexCache

Additional MediaAgent Paths
  • Magnetic libraries

    *:\**\CV_MAGNETIC\**

    Note: If you use a UNC path to access the magnetic libraries, exclude the UNC path as well.

  • Deduplication databases

    Get the deduplication database location from the CommCell Console, in the Copy Properties dialog box of the primary copy, on the Deduplication tab.

SharePoint Agent
  • Temp folder path

    C:\Users\SnapProtect Services account\AppData\Local\Temp

Content Indexing and Search 
  • Exclude entire CI Engine install folders:
    • C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\CIServer
    • C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\CVCIEngine
  • Solr folder path

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\CVCIEngine\solr

  • CI Index folder path

    C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_##\SnapProtect\CVCIEngine\solr\CIIndex

Note: 7z.exe, zip.exe, unzip.exe, javaw.exe, java.exe and the Java Program Files folders are used by CommCell Console on the CommServe, CommCell Console Web GUI, CommCell Chat, Content Indexing and Search and any workstations accessing the Stand Alone Console or the Web GUI. If these executables and folders are scanned by the antivirus software, it may cause some issues with the Console GUI.

Processes

For all the processes listed, the names may be truncated to 15 characters for legacy operating systems and antivirus applications to work properly. Contact the operating system or antivirus vendor to understand about their software limitations.

You can view the services installed by the software using the following links:

File System

  • adLdapTool.exe
  • AuditQiNetix.exe
  • AuthorUtil.exe
  • CLAFRestore.exe
  • ClDctmFTIBackup.exe
  • ClDctmScan.exe
  • CLIFRestore.exe
  • Cmd.exe
  • CopyToCache.exe
  • CVCacheSet.exe
  • cvcl_test.exe
  • cvcl_ver.exe
  • CVClusterNotify.exe
  • CVConvertUnicode.exe
  • CVForeignHandler.exe
  • CVFSSnap.exe
  • CVIPInfo.exe
  • CVLegalHold.exe
  • CVMapDrive.exe
  • CVNetworkTestTool.exe
  • CVNRDS.exe
  • CVODS.exe
  • CVPing.exe
  • CVPLink.exe
  • CVPSCP.exe
  • CVRenameDirChange.exe
  • cvsleep.exe
  • CVSVCStat.exe
  • CVSystemTray.exe
  • CVVIRestore.exe
  • CVVSSnap.exe
  • CVBlkLevelBackup.exe
  • CVImageDiskCmd.exe
  • CVSPRbsArchiver.exe
  • DiskPart.exe
  • DM2ExMBRestore.exe
  • DM2SPDocRestore.exe
  • ExIntegCheck.exe
  • FSVSSRestore.exe
  • getBackupList.exe
  • GXHSMPopup.exe
  • GXHSMSelDel.exe
  • GXHSMService.exe
  • GXHSMStub.exe
  • GXHSMUtility.exe
  • GxKill.exe
  • GxTail.exe
  • ImgFileLvlRestore.exe
  • ListFilesForJob.exe
  • LogMonitoring.exe
  • MoveDir.exe
  • MSIRemoveOrphanedRegKeys.exe
  • OneTchUtl.exe
  • PassPhraseTool.exe
  • PseudoMountClient.exe
  • QCreate.exe
  • QDelete.exe
  • QDrive.exe
  • QGetErrorString.exe
  • QInfo.exe
  • QLibrary.exe
  • QList.exe
  • QLogin.exe
  • QLogout.exe
  • QMedia.exe
  • QModify.exe
  • QOperation.exe
  • RemoteExec.exe
  • restoreClusterDb.exe
  • SetPreImagedNames.exe
  • StubRecaller.exe

File System Core

  • QInstaller.exe
  • QUninstaller.exe
  • CLBackup.exe
  • clBackupXP.exe
  • CLDBengine.exe
  • CLReboot.exe
  • CLRestore.exe
  • cvd.exe
  • CVExpPluginRegSvr.exe
  • CVNetChk.exe
  • CVRestart.exe
  • CVRetrieveResults.exe
  • CVVersion.exe
  • DM2ZipFiles.exe
  • EvMgrC.exe
  • exitNTbat.exe
  • FailOverSetup.exe
  • FirewallConfigDeprecated.exe
  • GxAdmin.exe
  • GxWinClusterPlugin.exe
  • IFind.exe
  • IndexingService.exe
  • InstallUpdates.exe
  • Laptop2Taskbaricon.exe
  • QSCM.exe
  • RemoveUpdates.exe
  • SIMCallWrapper.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • w2dbRestore.exe

1-Touch Server

  • Cmd.exe
  • CVMountImage.exe
  • DiskPart.exe
  • OneTouch.exe
  • StartupGui.exe
  • wimserv.exe

Active Directory Agent

  • ADBackup.exe
  • ADCreateIndex.exe
  • ADRestore.exe
  • DirServersOfflineRestore.exe

Advanced Tools

  • ChunkVerify.exe
  • CNPartialERSet.exe
  • ExpandFS.exe
  • LNNoteIteratorUtility.exe
  • NasAutomation.exe
  • QSnp2Config.exe
  • SetATapeOnMA.exe
  • TestNetPath.exe
  • TrackBlockIO.exe
  • VssSnapShot.exe

Base Client Seed

  • QInstaller.exe
  • QUninstaller.exe
  • CLBackup.exe
  • clBackupXP.exe
  • CLDBengine.exe
  • CLReboot.exe
  • CLRestore.exe
  • cvd.exe
  • CVNetChk.exe
  • CVRestart.exe
  • CVRetrieveResults.exe
  • CVVersion.exe
  • DM2ZipFiles.exe
  • EvMgrC.exe
  • exitNTbat.exe
  • FailOverSetup.exe
  • FirewallConfigDeprecated.exe
  • GxAdmin.exe
  • GxWinClusterPlugin.exe
  • IFind.exe
  • InstallUpdates.exe
  • Laptop2Taskbaricon.exe
  • QSCM.exe
  • RemoveUpdates.exe
  • SIMCallWrapper.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • w2dbRestore.exe
  • XMLParser.exe

CommCell Console

  • QInstaller.exe
  • QUninstaller.exe
  • CVVersion.exe
  • FailOverSetup.exe
  • InstallUpdates.exe
  • RemoveUpdates.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • XMLParser.exe

CommServe

  • AppMgrSvc.exe
  • archiveIndex.exe
  • ArchiveMgrViewer.exe
  • ArchPrune.exe
  • AuxCopyMgr.exe
  • BlindMediaInventory.exe
  • CCMManager.exe
  • ChangeLibraryOnMedia.exe
  • CommcellMigration.exe
  • CommserveDisasterRecoveryGUI.exe
  • CommServeDR.exe
  • CommServSurveyUtility.exe
  • CreateVirtualLink.exe
  • CSERBackup.exe
  • cvc_admin.exe
  • CVLibraryOperation.exe
  • CVScheduledExport.exe
  • DatabaseUpgrade.exe
  • DBMaintenance.exe
  • DiscoverClients.exe
  • DistributeUpdates.exe
  • DM2DBMigrator.exe
  • DM2DBMigrator.exe.config
  • DownloadUpdates.exe
  • EvMgrs.exe
  • ex2000DbStartRestore.exe
  • Ex2KMBDMStartRestore.exe
  • Ex2kPubStartBackup.exe
  • exDbStartRestore.exe
  • expubstartbackup.exe
  • ExTiMBstartBackup.exe
  • ExTiPubStartBackup.exe
  • fsStartIfind.exe
  • GWDBStartRestore.exe
  • GXHSMStartRestore.exe
  • GxSQL.exe
  • GxSQLCmd.exe
  • HTMLConverterX.exe
  • JobMgr.exe
  • LogMonitorControlProcess.exe
  • MediaManager.exe
  • msmb2000startBackup.exe
  • msmbstartBackup.exe
  • MySQLStartRestore.exe
  • PLink.exe
  • prePopulateEvents.exe
  • QScript.exe
  • QSDK.exe
  • regEvMgrsWithAD.exe
  • scheduledReport.exe
  • SelDelete.exe
  • sendLogFiles.exe
  • sharePointDbStartRestore.exe
  • SnapVaultStartRestore.exe
  • SPV2DBStartRestore.exe
  • SrvDb2Agent.exe
  • SrvDctmRestore.exe
  • SrvIfxAgent.exe
  • SrvOraAgent.exe
  • SrvSybAgent.exe
  • StartIFRestore.exe
  • StartPrePostCmd.exe
  • StartRestore.exe
  • StartSearch.exe
  • StartSynthFull.exe
  • UpdateADGroupMailId.exe
  • UserPasswordUpdate.exe
  • W2DBStartRestore.exe
  • winnthostid.exe

Compliance Search

  • dm2updatehandler.exe
  • MigrateRestoredFiles.exe

ContinuousDataReplicator

  • CDRCLI.exe
  • CDRControl.exe
  • CDRControlXP.exe
  • CDRXHelp.exe
  • CVFLRCopyBack.exe
  • CVReplication.exe
  • DBMinePrep.exe
  • FLRSnapTool.exe
  • Predict.exe

Database Upgrade

  • DatabaseUpgrade.exe
  • DBUpgradeUI.exe
  • prePopulateEvents.exe

DB2 Agent

  • ClDB2Agent.exe
  • ClDBControlAgent.exe
  • Db2CmdProc.exe
  • DB2uext2.exe

Diagnostics and Usage Server

  • CommServSurveyUtility.exe
  • xml2table.exe

Documentum Agent

  • ClDB2Agent.exe
  • ClDBControlAgent.exe
  • ClDctmAgent.exe
  • ClOraAgent.exe
  • Db2CmdProc.exe

Domino Mailbox Archiver Agent

  • LN6PartitionDiscover.exe
  • lndbcheck.exe
  • lnDMBackup.exe
  • lnDMDiscover.exe
  • lnDMIfind.exe
  • lnDMRestore.exe
  • lnDMStub.exe
  • LNDocCLRestore.exe
  •  lndocViewDiscover.exe
  • NotesRecaller.exe

Driver for ContinuousDataReplicator

  • MFSJCleanup.exe

Exchange Compliance Archiver

  • CreateExchangeProfileAgent.exe
  • ExArcArchiving.exe
  • ExArcCreateIndex.exe
  • ExArcMonitor.exe
  • ExchBackup.exe
  • ExchBackupShadow.exe
  • ExchBrowse.exe
  • ExchDiscover.exe
  • ExchRestore.exe
  • ExchRestoreShadow.exe
  • GetExchangeStoreList.exe
  • TestVerify.exe
  • Verify.exe
  • Verify_ServiceAccount.exe

Exchange Database Agent

  • CVExchSnapBackup.exe
  • CVGACUtil.exe
  • exDbIFRestore.exe
  • ExDBVSSRestore.exe
  • exTiDbBackup.exe
  • ExTiDBDiscover.exe
  • exTiDbRestore.exe

Exchange Mailbox Archiver Agent

  • CreateExchangeProfileAgent.exe
  • CvRecallMailbox.exe
  • DMRExRestore.exe
  • Ex2KMBDMCreateIndex.exe
  • ExArcMonitor.exe
  • ExchBackup.exe
  • ExchBackupShadow.exe
  • ExchBrowse.exe
  • ExchDiscover.exe
  • ExchRestore.exe
  • ExchRestoreShadow.exe
  • ExSelDelCleanup.exe
  • ExSelDelCycle.exe
  • ExSelDelScan.exe
  • ExSelDelShadow.exe
  • ExTiMBDMArchiving.exe
  • ExTiMBDMCreateIndex.exe
  • GetExchangeStoreList.exe
  • RegisterWSSForm.exe
  • TestVerify.exe
  • Verify.exe
  • Verify_ServiceAccount.exe

Exchange Mailbox Agent

  • CreateExchangeProfileAgent.exe
  • CvRTagCreator.exe
  • ExArcMonitor.exe
  • ExchBackup.exe
  • ExchBackupShadow.exe
  • ExchBrowse.exe
  • ExchDiscover.exe
  • ExchRestore.exe
  • ExchRestoreShadow.exe
  • exmbcreateindex.exe
  • ExTiConfigStore.exe
  • ExTiMBDMArchiving.exe
  • GetExchangeStoreList.exe
  • TestVerify.exe
  • Verify.exe
  • Verify_ServiceAccount.exe

Exchange Offline Mining Tool

  • DBMineTool.exe
  • JetMapiHelper.exe
  • UserRecoveryTool.exe

Exchange Public Folder Archiver Agent

  • CreateExchangeProfileAgent.exe
  • DMRExPubRestore.exe
  • DMRExRestore.exe
  • ExArcMonitor.exe
  • ExchBackup.exe
  • ExchBackupShadow.exe
  • ExchBrowse.exe
  • ExchDiscover.exe
  • ExchRestore.exe
  • ExchRestoreShadow.exe
  • ExPubDMArchiving.exe
  • ExPubDMCreateIndex.exe
  • ExSelDelCleanup.exe
  • ExSelDelCycle.exe
  • ExSelDelScan.exe
  • ExSelDelShadow.exe
  • GetExchangeStoreList.exe
  • RegisterWSSForm.exe
  • TestVerify.exe
  • Verify.exe
  • Verify_ServiceAccount.exe

Exchange Public Folder Agent

  • CreateExchangeProfileAgent.exe
  • ExArcMonitor.exe
  • ExPubBackup.exe
  • ExPubbackupshadow.exe
  • ExPubClientBrowse.exe
  • ExPubCreateIndex.exe
  • ExPubRestore.exe
  • ExPubRestoreShadow.exe
  • GetExchangeStoreList.exe
  • TestVerify.exe
  • Verify.exe
  • Verify_ServiceAccount.exe

File Share Archiver Client

  • QInstaller.exe
  • QUninstaller.exe
  • CLBackup.exe
  • clBackupXP.exe
  • CLDBengine.exe
  • CLReboot.exe
  • CLRestore.exe
  • cvd.exe
  • CVNetChk.exe
  • CVRestart.exe
  • CVRetrieveResults.exe
  • CVSystemTray.exe
  • CVVersion.exe
  • DM2ZipFiles.exe
  • EvMgrC.exe
  • exitNTbat.exe
  • FailOverSetup.exe
  • FirewallConfigDeprecated.exe
  • GxAdmin.exe
  • GXHSMPopup.exe
  • GXHSMSelDel.exe
  • GXHSMService.exe
  • GXHSMServiceNTAP.exe
  • GXHSMStub.exe
  • GXHSMUtility.exe
  • GxWinClusterPlugin.exe
  • IFind.exe
  • InstallUpdates.exe
  • Laptop2Taskbaricon.exe
  • QSCM.exe
  • RemoveUpdates.exe
  • SIMCallWrapper.exe
  • StubRecaller.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • w2dbRestore.exe
  • XMLParser.exe

IBM Notes Add-In

  • QInstaller.exe
  • QUninstaller.exe
  • CLBackup.exe
  • clBackupXP.exe
  • CLDBengine.exe
  • CLReboot.exe
  • CLRestore.exe
  • CVRestart.exe
  • CVRetrieveResults.exe
  • CVSystemTray.exe
  • CVVersion.exe
  • exitNTbat.exe
  • FailOverSetup.exe
  • GXHSMPopup.exe
  • GXHSMSelDel.exe
  • GXHSMService.exe
  • GXHSMStub.exe
  • GXHSMUtility.exe
  • IFind.exe
  • InstallUpdates.exe
  • Laptop2Taskbaricon.exe
  • RemoveUpdates.exe
  • StubRecaller.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • w2dbRestore.exe
  • XMLParser.exe

Image Level Agent

  • CVSnapTool.exe
  • CVVIBackup.exe
  • CVVICleanup.exe
  • CVVICollectMetaData.exe
  • CVVIOraScan.exe
  • CVVIScan.exe
  • PreScanProxy.exe
  • SaveMergeBitmap.exe

Informix Agent

  • ClIFXAgent.exe

Internal Tools

  • AutoStaging.exe
  • EvalLicSeal.exe
  • EvalLicUnSeal.exe
  • GetMediaPassword.exe

MediaAgent

  • ACSLSTool.exe
  • AddPrePostDriveCmd.exe
  • AddScriptToShutdownGPO.exe
  • archiveIndex.exe
  • ArmTool.exe
  • AuxCopy.exe
  • CloudTestTool.exe
  • CreateIndex.exe
  • CVChunkLister.exe
  • CVDeviceLink.exe
  • CVDiskPerf.exe
  • CVMountd.exe
  • CVNasFileScan.exe
  • CVNasSnapBackup.exe
  • CVNasSnapRestore.exe
  • CVNdmpRemoteServer.exe
  • CvRMSDecryptor.exe
  • CvVDSConfig.exe
  • Dynamo.exe
  • FsIndexedRestore.exe
  • getBackupList.exe
  • GetMntVolFreeSpace.exe
  • idxlabelutil.exe
  • IndexCacheView.exe
  • indexRestore.exe
  • IOmeter.exe
  • LibraryServerCLITool.exe
  • LibraryTool.exe
  • LREPTest.exe
  • MediaLabelReader.exe
  • NasBackup.exe
  • NasCreateIndex.exe
  • NasRestore.exe
  • ndmplisten.exe
  • PLink.exe
  • PushCtreeIndexToLucene.exe
  • ScanIndex.exe
  • ScanScsiTool.exe
  • ScsiCmdTool.exe
  • SIDB2.exe
  • SIDB2_80.exe
  • SnapOSInterface.exe
  • SnapRegistrationTool.exe
  • SnapTest.exe
  • synthfull.exe
  • TapeTool.exe
  • TapeToolGui.exe
  • UpdateIndex.exe
  • VirtualLibraryTool.exe

MySQL Agent

  • MySqlBackup.exe
  • MySqlBrowseAgent.exe
  • MySqlIfind.exe
  • MySqlLogBackup.exe
  • MySqlLogRestore.exe
  • MySqlRestore.exe

Notes Database Agent

  • ln6dbBackup.exe
  • ln6dbDiscover.exe
  • ln6dbifind.exe
  • ln6dbRestore.exe
  • ln6dbRestoreLogs.exe
  • LN6PartitionDiscover.exe
  • lndbcheck.exe
  • lndbClbackup.exe
  • lndbClRestore.exe
  • lndbClRestoreLogs.exe
  • lndbCmdChild.exe
  • lndbIfind.exe
  • lndbRestore.exe
  • lndbRestoreLogs.exe
  • lndbSnapBackup.exe
  • lndbSnapRestore.exe
  • lnDiscover.exe
  • lnPartitionDiscover.exe

Notes Document Agent

  • LN6PartitionDiscover.exe
  • lndbcheck.exe
  • lndocClBackup.exe
  • LNDocCLRestore.exe
  • lndocDiscover.exe
  • lndocIfind.exe
  • lndocRestore.exe
  • lndocViewDiscover.exe
  • lnPartitionDiscover.exe

1-Touch Client Binaries Folder

  • StartupGui.exe

Oracle Agent

  • ClDBControlAgent.exe
  • ClOraAgent.exe

OSSV Agent

  • CVQRAbmp.exe
  • CVSnapTool.exe
  • GESnap.exe
  • SANVolCopy.exe
  • SaveMergeBitmap.exe

Outlook Add-In Client

  • QInstaller.exe
  • QUninstaller.exe
  • CLBackup.exe
  • clBackupXP.exe
  • CLDBengine.exe
  • CLReboot.exe
  • CLRestore.exe
  • CVRestart.exe
  • CVRetrieveResults.exe
  • CVVersion.exe
  • exitNTbat.exe
  • FailOverSetup.exe
  • IFind.exe
  • InstallUpdates.exe
  • InstallHelper.exe
  • Laptop2Taskbaricon.exe
  • LREPCoordinator.exe
  • RemoveUpdates.exe
  • syncRegKeys.exe
  • UpdateNotificationCenter.exe
  • w2dbRestore.exe
  • XMLParser.exe

PostgreSQL Agent

  • PostGresBackup.exe
  • PostGresIfind.exe
  • PostGresLogBackup.exe
  • PostgresLogRestore.exe
  • PostgreSQLBrowseAgent.exe
  • PostGresRestore.exe

Pre-Post Install

  • PrePostInstall.exe

QSnap

  • QSnp2Config.exe
  • QST2.exe

Resource Pack

  • CleanSPDA.exe
  • CleanSPDA.exe.config
  • CreateCSSQLAccount.exe
  • CreatePostPack.exe
  • CVBuildSIDB.exe
  • CVGACUtil.exe
  • CVSpf.exe
  • CVExSysDiscoveryUI.exe
  • CvSQLBackupUtility.exe
  • CVWmi.exe
  • CVRemoteSysDiscovery.exe
  • CVSysDiscoveryUI.exe
  • CVSysDiscoveryUI64.exe
  • DataIfPairs.exe
  • DiskReadWrite.exe
  • DRListMedia.exe
  • DumpGalaxyRegistry.exe
  • EnableDisableComputers.exe
  • ExMBDMPredictor.exe
  • ExToolDialog.exe
  • FindMailbox.exe
  • FTPDownloadTest.exe
  • GxSCMCmd.exe
  • InstallDrv.exe
  • Instsvc.exe
  • LNDMPredictorTool.exe
  • LsiArrayPW.exe
  • MarkActiveMediaFull.exe
  • MoveAfterReboot.exe
  • PendingRenameKey.exe
  • Predict.exe
  • QProfile.exe
  • RegisterWSSForm.exe
  • ScrubLogFiles.exe
  • SetAllDrives.exe
  • SetCopyFlags.exe
  • SetLibraryAttributes.exe
  • SetMediaLocation.exe
  • SetRetentionTime.exe
  • SetScanMode.exe
  • SetSpareMediaErasable.exe
  • ShowEnv.exe
  • ShowMediaErrors.exe
  • ShowMountSince.exe
  • SPDMPredictor.exe
  • SPDMPredictor.exe.config
  • TapeTool.exe
  • TestPort.exe
  • TestSendMail.exe

Root of CPU Folder

  • CopyDVDs.exe
  • CreateFileList.exe
  • CreateVSAConfig.exe
  • CvMatadorInstall_Customer.exe

SAP for MaxDB

  • backint.exe
  • ClDBControlAgent.exe
  • CLSAPAgent.exe
  • backint.exe
  • ClDBControlAgent.exe
  • ClOraAgent.exe
  • CLSAPAgent.exe

Search Engine

  • CVTagger.exe
  • dm2updatehandler.exe
  • PushCtreeIndexToLucene.exe

SharePoint Archiver Agent

  • CVAddSharePointMenu.exe
  • CVAddSiteAdmin.exe
  • CVGACUtil.exe
  • EBSGarbageCollector.exe
  • ListSPServers.exe
  • ListSPServersV3.exe
  • RegisterExternalStorage.exe
  • SP2K3DMBackup.exe
  • SP2K3DMClientBrowse.exe
  • SP2K3DMRestore.exe
  • SP2k3DocCreateIndex.exe

SharePoint Agent

  • CVAddSiteAdmin.exe
  • CVGACUtil.exe
  • CVSPBackup.exe
  • CVSPRestore.exe
  • CVSPScan.exe
  • CVSPBackup2013.exe
  • CVSPCompatibilityCheck.exe
  • CVSPCompatibilityCheck2010.exe
  • CVSPCompatibilityCheck2013.exe
  • CVSPOfflineMiningRestore.exe
  • CVSPRestore2013.exe
  • CVSPOfflineMiningRestore2013.exe
  • SP2k3DocBackup.exe
  • SP2k3DocClientBrowse.exe
  • SP2k3DocCreateIndex.exe
  • SP2k3DocRestore.exe
  • SPBackupSim.exe
  • SPDBBackup.exe
  • SPDBIFind.exe
  • SPDDConfigCollectFileReader.exe
  • SPDocOfflineClientBrowse.exe
  • SPDocOfflineRestore.exe
  • SPV2DbDiscover.exe

SnapVault Open Systems Enabler

  • SnapVaultSnap.exe
  • SVRestore.exe

SQL Server Agent

  • CvSQLBackup.exe
  • CvSQLBackupProxy.exe
  • CvSQLBackupUtility.exe
  • CvSQLQCmd.exe
  • CvSQLRestore.exe
  • CvSQLRestoreProxy.exe
  • SQLBackup.exe
  • SQLVSSRestore.exe

Operations Manager

  • CN2ClientService.exe
  • CN2MasterServerApp.exe
  • ExecuteTSQLScript.exe
  • FDCMgr.exe
  • ROMSAgent.exe
  • ROMSAgent.exe.config
  • VirtualLibraryTool.exe
  • VMManagement.exe

Sybase Agent

  • CLSybAgent150.exe
  • CLSybBrowse150.exe
  • ClSybBrowseAgent.exe
  • ClSybDirect.exe

Test Automation

  • DriverProgram.exe

Virtual Server Agent

  • HyperVTool.exe
  • VMWareSnapRestore.exe
  • vsbkp.exe
  • VSDisc.exe
  • vsvrst.exe

VSS Enabler for OSSV Plug-in

  • bcdcopy.exe
  • VssSnapShot.exe

VSS Hardware Provider

  • DBMinePrep.exe
  • VSS_HWPROV_SVC.exe

VSS Provider

  • DBMinePrep.exe
  • VSS_SWProv_Svc.exe

Web Server

  • CommserveDisasterRecoveryGUI.exe
  • CVSPRestore.exe
  • DatabaseUpgrade.exe
  • DBMaintenance.exe
  • DM2DBMigrator.exe
  • DM2DBMigrator.exe.config
  • DM2Install.exe
  • DMRExRestore.exe
  • ExchRestoreShadow.exe
  • LNXMLViewer.exe
  • MsgToEml.exe
  • PruneDM2Cache.exe
  • QScript.exe
  • XMLParser.exe

WorkFlow Engine

  • CVJavaService.exe

External References

  1. For Microsoft recommendations on antivirus exclusion for current operating systems, refer to Microsoft KB article 822158.
  2. For standard Microsoft recommendations for Servers running SQL Server, see Microsoft KB article 309422.
  3. For more information on issues caused by the antivirus software on Cluster Services that are not cluster aware, refer to Microsoft KB article 250355.
  4. For more information on configuring and viewing FEP Group Policy settings, see Configuring and Viewing FEP Group Policy Settings.
  5. For more information on Symantec standard recommendations for Servers to create exceptions, see Creating Centralized Exceptions in Symantec Endpoint Protection Manager 11", Creating Centralized Exceptions in Symantec Endpoint Protection Manager 12.x, and How to add a Security Risk Exception in the Symantec Endpoint Protection Manager.
  6. For McAfee standard recommendations for Servers to create exceptions, see Virus Scan Enterprise exclusions (Master Article).
  7. For Sophos standard recommendations for Servers to create exceptions, see Recommended vendor exclusions for use with Sophos products, How to: Exclude items from scanning, Files and folder exclusions do not work.

DISCLAIMER

Implementing the anti-virus exclusions described in this document may increase the attack vulnerability risk to computers or network by malicious users or by malware or viruses. Before making these changes, it is recommended that the attack vulnerability risks that are associated with implementing these settings be evaluated. It is up to the discretion of the reader's and their company's policies whether to implement the guidelines recommended within this document.

Minor revisions and/or service packs that are released by application and operating system vendors are supported by our software. We will provide information on any known caveat for the revisions and/or service packs. In some cases, these revisions and/or service packs affect the working of our software. Changes to the behavior of our software resulting from an application or operating system revision/service pack may be beyond our control. The older releases of our software may not support the platforms supported in the current release. However, we will make every effort to correct the behavior in the current or future releases when necessary. Please contact your Software Provider for any problem with a specific application or operating system.

Additional considerations regarding minimum requirements and End of Life policies from application and operating system vendors are also applicable.