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Preinstallation Checklist for the Exchange Database Agent

The Exchange Database Agent backs up and restores Exchange databases in your enterprise. You can also configure the agent to incorporate snap management solutions. For more information, see Overview - Exchange Database Agent.

Use this preinstallation checklist to prepare the computer where the Exchange Database Agent will be installed and to gather all of the information you will need during the installation.

  • Verify System Requirements

    Verify that the computer where you will install the Exchange Database Agent satisfies the minimum requirements. For more information, see System Requirements.

  • Verify License Requirements

    Based on the licensing mechanism used in your CommCell environment, verify that the CommCell has the required licenses to use the Exchange Database Agent. For more information, see License Requirements.

  • Determine the Installation Location

    Based on your environment, install the Exchange Database Agent on an appropriate computer.

    Environment Where to install the software
    Non-Clustered On the computer where the Exchange server is installed.
    Clustered On the physical nodes of the cluster where the Exchange server is installed.
  • Verify Client Computer Details for DAG Environments

    • In a DAG environment, the computer where you install the Exchange Database Agent must have a fully qualified domain name. In addition, you must have a Windows administrative account that has access to all of the computers.

      If you install the Exchange Database Agent on a computer that already has the Windows File System Agent installed on it, then you have already provided the appropriate client details.

    • You must install the Exchange Database Agent on all of the participating clients.
  • Verify Exchange User Account

    The Exchange Administrator account to be used for installation must be a member of the appropriate groups:

    If you install to a clustered environment:

    • Backup Operator
    • Local Administrator group
    • Exchange Trusted Subsystem if you are using a cluster continuous replication (CCR) environment (Exchange 2007)

    If you install to a non-clustered (stand-alone) environment:

    • Backup Operator
    • Local Administrator group
  • Gather Installation Data

    Refer to the items in this section to gather the information that you will need during the installation. Record the information before you begin installing the software, so you can refer to it during the installation.

    You can install the Exchange Database Agent using either the CommCell Console or the installation package created by the Download Manager. Any item that applies to only one of these installation methods is noted.

    SnapProtect package to install
    Install the Exchange Database package, which is listed under the Applications category.

    If the File System Agent is not installed on the computer, the File System Core and File System packages are automatically installed with the package you selected. The File System Agent will not consume any license.

    To gather the required information for the File System Agent, refer to the Gather Installation Data section in the Preinstallation Checklist for the Windows File System Agent.

    Client computer details
    If the File System Agent, or another package, is already installed on the computer, you are not required to gather all the computer details again. The level of detail depends on how the package you selected is installed:
    • For installations using the CommCell Console, the installation program requests only the name of the client computer.
    • For installations using the installation package, the installation program reads the details from the previous installation.
    Exchange Server details
    Collect the following Exchange server details:
    • Server name
    • Version (for example, Exchange 2010)
    Exchange administrator account details
    Collect the following details of the Exchange Administrator account:
    • Domain user account created with Exchange administrative permissions (this is the Exchange administrator account.)
    • Name of the domain where the Exchange server resides.