Preinstallation Checklist for the MediaAgent on Windows

The MediaAgent manages the transmission of data between clients and backup media. The backup media is a storage device where you want to store the backed up data. For more information, see MediaAgent - Overview.

Use this preinstallation checklist to gather all of the information you will need during the installation.

  • Determine the Installation Location

    Based on your environment, install the MediaAgent on the appropriate computer.
    Environment Where to install the software
    Non-Clustered On the computer that is configured with the backup media.
    Clustered On the physical nodes of the cluster that are configured with the backup media.
  • Collect Cluster Environment Details

    If you plan to install the MediaAgent on a cluster environment, review the following checklist to prepare for the installation:
    • Review Network TCP Port Requirements

      The physical nodes that host the cluster server must have the same port numbers configured. For example, if you have a cluster server VS1 and three physical computers configured to host VS1, then the three physical computers must have the same network TCP port numbers configured on the network interface used by VS1.

    • Select Physical Nodes to Install the Software

      Select the physical nodes (active and passive) on which you want to install the package. In the event of a failure, the active node can fail over to one of the passive nodes.

    • Collect Domain Administrator Account Details

      If you plan to use the CommCell Console to install the software remotely on the physical nodes, the installation program requires the user name and password of the Domain Administrator account. The Domain Administrator account must have administrative rights on the active and all passive nodes where you plan to perform the installation.

  • Gather Installation Data

    Refer to the items in this section to gather the information that you will need during the installation. Record the information before you begin installing the software, so you can refer to it during the installation.

    You can install the MediaAgent using either the CommCell Console or the installation package created by the Download Manager. Any checklist item that applies to only one of these installation methods is noted.

    SnapProtect package to install
    Install the MediaAgent package, which is listed under the Server category.

    • The VSS Provider package is installed as part of the MediaAgent installation.
    • If the File System Agent is not installed on the computer, the File System Core and File System packages are automatically installed with the package you selected. The File System Agent will not consume any license.

      To gather the required information for the File System Agent, refer to the Gather Installation Data section in the Preinstallation Checklist for the Windows File System Agent.

    Client computer details
    If the File System Agent, or another package, is already installed on the computer, you are not required to gather all the computer details again. The level of detail depends on how the package you selected is installed:
    • For installations using the CommCell Console, the installation program requests only the name of the client computer.
    • For installations using the installation package, the installation program reads the details from the previous installation.
    Index Directory
    Select a directory where SnapProtect can store the index of your backups.

    For best indexing results, the directory should be in a dedicated volume, and the overall path length, including the directory name, must be limited to 75 characters. For other recommendations, see Recommendations for the Index Directory.