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Plan the Installation on Windows Computers

For a successful installation, some careful planning is required to ensure that SnapProtect integrates seamlessly with your environment.

Use the following checklist to prepare for the installation of agents or other SnapProtect software on Windows computers:

  • Download the Software

    Choose one of the following methods to download the software:

    • If you plan to install from the CommCell Console, no action is required. The SnapProtect software is automatically downloaded during the installation.
    • If you plan to use the installation package, make sure that the package includes the required software. If missing, create a new installation package and include the required software. For instructions, see Downloading Software for Windows Computers Using the Download Manager.
  • Collect Cluster Environment Details

    If you plan to install a SnapProtect package on a cluster environment, review the following checklist to prepare for the installation:

    Note: To determine whether the package can be installed on a cluster environment, see Cluster Configuration - Support.

    • Review Network TCP Port Requirements

      The physical nodes that host the cluster server must have the same port numbers configured. For example, if you have a cluster server VS1 and three physical computers configured to host VS1, then the three physical computers must have the same network TCP port numbers configured on the network interface used by VS1.

    • Select Physical Nodes to Install the Software

      Select the physical nodes (active and passive) on which you want to install the package. In the event of a failure, the active node can fail over to one of the passive nodes.

    • Collect Domain Administrator Account Details

      If you plan to use the CommCell Console to install the software remotely on the physical nodes, the installation program requires the user name and password of the Domain Administrator account. The Domain Administrator account must have administrative rights on the active and all passive nodes where you plan to perform the installation.

  • Determine the Configurations that Meet Your Requirements

    Every environment has different requirements. Consider the following additional configurations and information prior to completing your installation planning:

    Install Restore-Only Agents

    If you plan to use the client computer only as a destination for restoring backup data, you can install the agent in restore-only mode. Before the installation, review the considerations described in Installation of Restore Only Agents.

    Install 32-bit Agents on 64-bit Computers

    If you need to protect 32-bit application data on Windows 64-bit computers, you can install agents in 32-bit mode. The preferred method for installing 32-bit agents on 64-bit computers is to install the agents by using the CommCell Console.

    For more information, see Enabling 32-Bit Installations on 64-Bit Windows Computers.

    Install SnapProtect in a Different Language

    This configuration is only applicable if you plan to use the installation package to install the software listed in Language Support.

    If you want to install the software in a different language, you can configure the installation program to list the supported language options. For more information, see Changing the Display Language of the SnapProtect Software on Windows Computers.

    Install SnapProtect in a New Instance

    If SnapProtect is already installed on the computer, but your environment requires a separate instance of the software, you can install SnapProtect in a new instance. For more information, see Multi-Instance Installations.

    Install SnapProtect on Computers Sharing the Same Host Name

    If you want to use the same host name and CVD port number on multiple computers during the installation, you can configure the CommServe computer to allow clients that have the same host name and CVD port.

    For more information, see Allowing a Duplicate Hostname and CVD Port During Client Installation.

    Change the Branding of the Installation Package

    If you want the installation wizard to display your company name and logo, and to adjust other branding settings, see Changing the Branding Settings of a Windows Installation Package.

    Review Database Service Restart Requirement for Database Agents

    If you plan to install database agents, the database services might need a restart to complete the agent installation. The installation wizard provides the required options to restart database services during the installation.

    To determine whether your agent requires a database restart, see Database Service Restart Requirements when Deploying Windows Agents.