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Firewall Configuration During Installation: Setting Up Connectivity to the CommServe Computer Through a Port-Forwarding Gateway

If you plan to configure a firewall environment where the client connects to the CommServe computer through a port-forwarding gateway, you can configure the client with the necessary firewall settings during the installation of the SnapProtect software.

Before You Begin

If you plan to perform remote installations using the CommCell Console, you must open some network ports. For more information, see Review Firewall and Network Port Requirements.

Procedure

Follow the firewall configuration steps that correspond to your installation method.

Expand All

Remote Installations Using the CommCell Console

On the Firewall Configuration page of the installation wizard, complete the following steps:

  1. Select the There is Firewall between Client machine and CommServe check box and make sure that Client machines can open connection to CommServe on tunnel port is selected.
  2. In the CommServe HTTP/HTTPS tunnel port number box, specify the incoming port number on which the CommServe computer will receive tunnel connections.
  3. Click Next to continue with the client installation.

Local Installations Using the Installation Package on Windows Clients

  1. On the Firewall Configuration page of the installation wizard, select the Configure firewall services check box, make sure that This machine can open connection to CommServe on tunnel port is selected, and then proceed to the next page.
  2. On the Client Computer Information page, complete the following steps:
    1. In the Client Name box, specify the name of the client computer.
    2. In the CommServe Host Name box, specify the fully qualified domain name or IP address of the client.
    3. Proceed to the next page.
  3. On the CommServe Information page, complete the following steps:
    1. In the CommServe Client Name box, specify the name of the CommServe computer.
    2. In the CommServe Host Name box, specify the fully qualified domain name of the port-forwarding gateway. For example, gateway.gatewayservices.com.
    3. Proceed to the next page.
  4. On the Firewall Connection Information page, in the CommServe HTTP/HTTPS tunnel port number box, specify the incoming port number on which the CommServe computer will receive tunnel connections, and then proceed to the next page.
  5. If the client is separated from the CommServe computer by an HTTP proxy, complete the following steps on the Firewall HTTP Proxy Information page. Otherwise, skip this step.
    1. Select the Configure for HTTP proxy check box.
    2. Select one of the following options based on your network requirements:
      • If you want to manually provide the HTTP proxy details, click Explicit proxy settings.
      • If you want to use the HTTP proxy settings that are used by the current user profile, click Use HTTP proxy settings from user profile.
      • If you want to auto-detect the HTTP proxy details by checking the proxy auto-config (PAC) file using DNS or DHCP WPAD, click Autodetect proxy settings via WPAD.
    3. If you chose to manually provide the HTTP proxy details, provide the following information:
      • In the HTTP Proxy hostname or IP address box, specify the host name or IP address of the HTTP proxy.
      • In the HTTP Proxy port number box, specify the port number of the HTTP proxy.
    4. Proceed to the next page.
  6. Continue with the client installation.

Local Installations Using the Installation Package On UNIX Clients

  1. On the Configure Firewall page of the installation wizard, select Yes and click Next.

    On the next page, make sure that This machine can open connection to CommServe on tunnel port is selected. Click Next to continue.

  2. On the CommServe Client Name page, specify the name of the CommServe computer and click Next.
  3. On the CommServe Host Name page, specify the fully qualified domain name of the port-forwarding gateway (for example, gateway.gatewayservices.com) and click Next.
  4. On the Port to Open Tunnel to CommServe page, in the CommServe HTTP/HTTPS tunnel port number option, specify the incoming port number on which the CommServe computer will receive tunnel connections, and then click Next.
  5. On the Deciding If to Configure HTTP Proxy page, if the client is separated from the CommServe computer by an HTTP proxy, select Yes, and then click Next. Otherwise, select No and continue with the client installation.

    After you accept to configure HTTP proxy, on the Setting HTTP Proxy Configuration page, complete the following steps:

    1. In the HTTP Proxy hostname or IP address option, specify the host name or IP address of the HTTP proxy.
    2. In the HTTP Proxy port number option, specify the port number of the HTTP proxy.
    3. Click Next.
  6. Continue with the client installation.

Related Topics

Firewall Using a Port-Forwarding Gateway