Installing SnapProtect Locally on Windows Computers Using the Installation Package

You can install agents and other SnapProtect software by using the installation package that was created from the Download Manager application.

Note: For the CommServe installation, see Installing the CommServe Software. To install other server packages, go to Other Server Packages and select the package that you want to install.

Before You Begin


  1. Log on to the computer as an Administrator or as a member of the Administrator group on that computer.

    In a cluster environment, log on to the physical node of the cluster as an Administrator or as a member of the Administrator group on that computer.

  2. Run Setup.exe from the installation package.

    The installation wizard opens.

  3. On the welcome page, select the I Agree check box and proceed to the next page.
  4. On the Choose the Installation Type page, click Install packages on this computer and proceed to the next page.

    If the Install Option page is displayed, an agent or another SnapProtect software is already installed on the computer. To install additional software, click Add Packages.

  5. On the Select Packages page, select the appropriate category (on the left side) and the package name (on the right side), and then proceed to the next page.
  6. Follow the instructions in the installation wizard.


  • If you are installing the software in a cluster environment, repeat the installation procedure for each physical node on the cluster.
  • To help you troubleshoot errors that occur before the installation summary page, check the %allusersprofile%\Commvault Systems\Galaxy\LogFiles\Install.log. If the error occurs after the summary page, check the installation logs in the Software_Installation_Directory\Log Files directory.

What to Do Next

Review the tasks that you must perform after the installation: