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Registering the Client Using the Process Manager

When you install SnapProtect in decoupled mode, the client does not establish connections with the CommServe computer. You must register the client to complete the installation.

You can register the client by using the Process Manager application. This registration method applies only to decoupled installations of custom packages on the following operating systems:

  • Windows
  • Macintosh (only for laptop packages)

Before You Begin

  • The SnapProtect software must be already installed on the client.
  • At the end of the custom package installation, the Process Manager application is automatically opened. If the application is not opened, use the following steps to open the application:

    • On Windows 8 or higher, click the Windows Start menu, and from the list of apps, under NetApp, click Process Manager.

      On computers older than Windows 8, click the Windows Start menu, click All Programs, and from the list of programs, click NetApp > Process Manager.

    • On Macintosh computers, from the Applications window, click the Process Manager application.
  • If you installed the SnapProtect software on a Macintosh client, and there is an existing client with the same name, the registration might fail when your user account tries to re-register the client.

    Use the following table to determine whether your user account has the required properties to re-register the client:

    Types of User Account Registration Capability
    CommCell administrator Allowed to re-register client with same name and host name
    User is not the client owner but has installation permissions Not allowed to register
    User is the client owner and has installation permissions Allowed to re-register client with same name and host name
    User is the client owner but does not have installation permissions Not allowed to register
    User without installation permissions Not allowed to register

Procedure

Based on the computer's operating system, perform the following registration steps:

On Windows Computers

When the Process Manager is automatically opened after the package installation, the application displays the Register Me tab. If you manually opened the application, click the Register Me tab.

On the Register Me tab, provide the following details:

  1. In the Computer Name box, enter the name of the computer on which you installed the package.

    The computer name might be already provided.

  2. In the User Name and Password boxes, enter your CommCell user credentials.

    If you installed a laptop package, enter your Web Console credentials.

  3. Click Register Me.

On Macintosh Computers

  1. On the Introduction page of the Process Manager application, click Continue to start the laptop registration.
  2. On the Configuration page, provide the following details:
    1. Enter the name of the laptop in the Computer Name box. The computer name might be already provided.
    2. Enter the CommServe host name in the CommServe box. The CommServe name might be already provided.
    3. Enter your Web Console user credentials in the User Name and Password boxes.
    4. Click Continue.
  3. On the Summary page, review the information and then click Register.

    The Process Manager prompts for your laptop password to proceed with the registration. Enter the password and then click OK.

  4. Click Close to exit the laptop registration.