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Downloading Installation Media

You can download the latest media kit from the Cloud Services or Maintenance Advantage Web site. Always use the latest media to install the SnapProtect software.

Preferred Method: From Cloud Services

Prerequisites

You must have a valid user account on the Cloud Services Web site. To create an account, see Getting Access to the Cloud Services Web Site.

Procedure

  1. Go to the Download Center page on the Cloud Services Web site.
  2. On the left side of the page, under the Category filter, click the version of the installer that you want to download. For example, v11 ServicePack/Installer.
  3. Click the Download button next to the software media that you want to download. For a list of available installation media, see Installation Media List.

    For example, to download the latest Download Manager application, look for V11 SPn Media Kit and Service Pack which displays the latest service pack.

    The software media is downloaded to the location that you specified.

    • If you downloaded the Download Manager, you will see the application executable file.
    • If you downloaded a software disc, you will see the .iso image of the disc.

      Mount the .iso using an appropriate software (for example, MagicISO). Then, use the software media from the mount location.

Alternate Method: From Maintenance Advantage

  1. Log on to the computer on which you want to download the software.

    Remember: You must log on as the administrator.

  2. Go to the Maintenance Advantage website.
  3. In the Custom Login section, type your user account credentials and click Login.
  4. From the top menu bar, click the Select Version menu and select the SnapProtect version.

  5. Click the Downloads & Packages tab and then click the Electronic Software Distribution link.

    The following image is for sample purposes:

  6. On the Electronic Software Distribution page, click the Resumable Download Manager tab.
  7. Select the software media that you want to download. For a list of available installation media, see Installation Media List.

    For example, to download the latest Download Manager application, look for V11 Download Manager with the latest service pack.

  8. At the bottom of the page, click Launch Download Manager and follow the prompts to download the software media.

    Note: You might be prompted to install the Akamai NetSession Interface if you do not have it installed on your computer. The NetSession Interface is a download manager used to reduce download time and increase quality.

    The software media is downloaded to the location that you specified.

    • If you downloaded the Download Manager (also known as Bootstrapper Installer), you will see the application executable file.
    • If you downloaded a software disc, you will see the .iso image of the disc.

      Mount the .iso using an appropriate software (for example, MagicISO). Then, use the software media from the mount location.