CommServe Upgrade with Hardware Refresh: Overview

CommServe Hardware Refresh is the process of moving the CommServe database to a new hardware.

The following documentation provides information on how to migrate a CommServe database with SnapProtect version 9 or 10 to a new hardware, and also upgrade to SnapProtect version 11 in the process. (If both the old and new hardware are in the same CommServe version, use the steps described in CommServe Hardware Refresh.)

Scenarios to Use Hardware Refresh

CommServe Hardware Refresh can be used when you want to:

  • Upgrade the CommServe software, and
  • Move the CommServe database to a new hardware during the upgrade.

Steps to Perform Hardware Refresh

This process involves the following steps:

  1. Preparing the New Hardware

    Set up and configure the new computer to be ready for migrating the CommServe database.

  2. Migrating the CommServe to the New Hardware

  3. Post Migration Operations

    Fine tune the new computer to match the settings from the old CommServe computer.