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FixCaseListOfRecreatedUser

Scope

Intended Audience
All X
CommVault Internal  
CE/System Test  
Development  

Platform

  • CommServer (Database: CommServ)

Release

  • 11.0.0

Description

When an user is recreated (Fox example in active directory you can delete and create user with same login name) then GUID of user changes.


For such recreated users, case manager may not show the cases where the user is assigned directly as a reviewer.


Run this script to fix the issue as per usage instructions below.


qoperation execscript -sn QS_FixCaseListOfRecreatedUser.sql -si 'OldUserGuid' -si 'NewUserGuid'


  • script_name: QS_FixCaseListOfRecreatedUser
     
  • OldUserGuid - GUID of user before user is deleted and recreated
     
  • NewUserGuid - GUID of user after user is recreated
     
  • Usage

    qoperation execscript -sn QS_FixCaseListOfRecreatedUser.sql -si 'OldUserGuid' -si 'NewUserGuid'


  • script_name: QS_FixCaseListOfRecreatedUser
     
  • Script to fix the problem of user being unable to access certain cases in Case Manager after recreation of account
     
  • OldUserGuid - GUID of user before user is deleted and recreated
     
  • NewUserGuid - GUID of user after user is recreated
     
  • Version


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