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Setup Disaster Recovery (DR) Backups

You can run disaster recovery (DR) backups to back up the CommServe database and Workflow engine database (if installed with the CommServe software.)

By default, a full DR backup is performed once in a day. If you need more frequent DR backups or if the backup time is longer, you can schedule differential DR backups at frequent intervals in a day. As a Differential DR backup will only back up data that has changed since the last Full backup,  it is smaller in size and takes less time to complete.

In the event of a disaster, you can build a new CommServe host and restore the CommServe database from the latest DR backup.

Note: To speed up the recovery process, you can stage an alternate CommServe host at a remote location readily available for disaster recovery purposes.

To run DR backups, complete the following tasks:

  1. Configure the disaster recovery backup export destination.
  2. Configure the storage policy for disaster recovery.
  3. Perform a disaster recovery backup from the production CommServe host.