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CommServe Recovery Using Disaster Recovery (DR) Backups

In the event of a disaster, when the production CommServe host becomes unusable or inaccessible, you can use one of the following methods to restart the CommServe:

  • Use the CommServe Recovery Assistant Tool to restore the most recent DR backup of the production CommServe database to a new CommServe host and resume the CommCell operations.

    See CommServe Recovery Assistant Tool for more information.

  • When no export copy of the Disaster Recovery (DR) backup metadata exists, you must first restore the metadata from the backup and then build a CommServe.

    See Retrieving Disaster Recovery Backup from Media for more information.