CommServe functionality provides centralized management and administration for the entire CommCell group. A failure in the CommServe system can result in the entire CommCell group becoming non-functional. Therefore, it is essential that you plan and build a disaster recovery process to protect your CommServe database and host.
CommServe Disaster Recovery Solutions
Based on the Recovery Point Objective (RPO) of the organization, you can protect your CommServe databases by using one of following methods:
Running Disaster Recovery Backups
By default, the CommServe software runs Disaster Recovery (DR) backup jobs to protect the CommServe production database. The DR backups include the CommServe database and Workflow Engine database (if installed with the CommServe software). In this method, the databases are backed up to a disk media and moved to a tape media periodically. In the event of an actual disaster, you can use these backed up database dumps from the remote media and recover the CommServe database on the same or new host.
Because no standby CommServe exists, the recovery time objective (RTO) will be considerably long. For more information, see Setup Disaster Recovery (DR) Backups.
Migrating CommServe to New Hardware
If you plan to upgrade the hardware or operating system for your CommServe host, use the CommServe Hardware Refresh process.