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Configuring an External Mail Server

Use the following procedure to configure an external e-mail server (for example, Gmail, Yahoo, or an ISP-provided SMTP) to send e-mails.

  1. From the CommCell Console ribbon, click the Home tab, and then click Control Panel.

  2. In the Maintenance section of the Control Panel dialog box, click EMail and Web Server.

  3. From the EMail and Web Server dialog box, click the E-Mail Server tab.

  4. In the Mail Server box, enter the name of the mail server, for example, smtp.gmail.com or smtp.mail.yahoo.com.

  5. In the Mail Server Port box, enter 587.

    The default port is 25, but when Enable SSL is selected, port 587 must be used.

  6. Click the Use Authentication checkbox.

  7. In the User Name box, type a valid name recognized by the specified mail server.

  8. Enter and confirm the password associated with the user name.

  9. Select the Enable SSL check box to enable Secure Socket Layers to access the mail server.

  10. Click Test Mail to send a test e-mail.

  11. From the Test Mail Confirm message, click OK.

    If you receive the test e-mail, click OK to the success message. If you did not receive the e-mail, an error message appears.

  12. Click OK to save the configurations.

If you change the default SMTP port number or disabled/enabled the use of SSL, restart the Server Event Manager (EvMgrS) service in the CommServe computer. See Services for instructions on viewing and controlling services.