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Job Controller - Online Help

Job Management (General)

Use this dialog box to set the job alive check interval and to establish the priorities of individual jobs.

General

  • Job Alive Check Interval (Mins)

    Allows you to specify the time interval (in minutes) by which active jobs are monitored. By default, the time interval is 2 minutes.

  • Job Stream High Watermark Level

    The total number of jobs (total streams) allowed in the CommServe.

    Note: This setting does not affect reports. (The maximum number of reports that can run at one time is 50.)

  • Queue Jobs if other conflicting jobs are active

    Specifies that new jobs which start to conflict with other running jobs will go into the Queued state. Once the conflicting jobs have completed, the queued jobs will resume automatically. Jobs conflict with other jobs if the operation is performed on the same CommCell object, such as a subclient, CommServe database, or storage policy.

    Note: On Demand Data Protection jobs will always queue because the directive and content files can change with every run.

  • Queue Jobs if activity is disabled

    Specifies that jobs will go into the Queued state if activity control for these jobs is disabled. Once activity control for these jobs is enabled again, the queued jobs will resume automatically.

  • Allow running jobs to complete past the operation window

    Specifies that jobs that run past the operation window rule set for these jobs are allowed to run until completion. Without this option selected, the jobs will go into a Pending/Queued state.

  • Queue Scheduled Jobs

    Specifies that all scheduled jobs will go into the Queued state. These jobs can be resumed manually using the Resume option, or by disabling this option.

  • Do not start backups on disabled client

    When selected, backups will not be performed for clients that are disabled.

  • Enable Multiplexing for Oracle

    When selected, Oracle backup streams can multiplex and write to fewer tapes instead of requiring a tape per stream of backup.

  • Enable Multiplexing for database agents (non-Oracle/RAC)

    When selected, backup streams of database agents other than Oracle/RAC can multiplex and write to fewer tapes instead of requiring a tape per stream of backup.

  • Enable Job Throttling at Client Level

    When selected, the Enable Job Throttle check box on the Job Configuration tab of the Advanced Client Properties dialog box is available. For information on client-level job throttling, see Throttling Backup Jobs.

Job Pre-emption Control

  • Restore Preempts Other Jobs

    Select this check box to have restore jobs preempt other jobs.

  • Backup Preempts Other Jobs

    Select this check box to have backup jobs preempt other jobs.

  • Backup Preempts Auxiliary Copy

    Select this check box to have backup jobs preempt auxiliary copy jobs.

Job Management (Job Updates)

Use this dialog box to view or to modify how often information must be updated for data protection, data recovery or data collection operations in the Job Details dialog box.

  • Agent Type

    Lists the agent types that are available.

  • Protection (Mins)

    Specifies the time interval in minutes by which data protection/data collection operation details of an Agent are updated in the Job Details dialog box. Click the integer in the column to change the time interval.

  • Recovery (Mins)

    Specifies the time interval in minutes by which an agent type's data recovery operation details are updated in the Job Details dialog box. Click the integer in the column to change the time interval.

    Changes made to the protection time interval or recovery time interval will not affect job updates.

State update interval for ContinuousDataReplicator

Specifies the time interval (in minutes) at which ContinuousDataReplicator will transfer Replication Logs from the source computer to the destination computer. This will happen when there has not been sufficient change activity to fill the log and cause automatic transfer.

Administration Job Details (General)

Use this dialog box to view the job details of this administration operation. Not all fields are applicable to all types of administration operations.

Job ID

A unique number allocated by the Job Manager that identifies this operation.

Operation

The type of administration operation.

Storage Policy

The storage policy to which this operation is directed.

Storage Policy Copy

For an Auxiliary Copy operation, the secondary copy for which the data from the source copy is being copied to. For a Data Verification operation, the primary or secondary copy whose data is being verified.

MediaAgent/Source MediaAgent

Displays the MediaAgent name from which this operation originated.

Destination MediaAgent

Displays the MediaAgent name of the destination copy for Auxiliary Copy operation.

Total Data Processed

Displays the total amount of application data that has been copied at this time.

Data Transferred/Data Transferred on Network

Displays the amount of data transferred through the network. This amount of data is calculated by adding all the data written attempts by this job. Enabling data deduplication or compression on the source reduces the amount of data transferred over the network.

If the job completed with multiple attempts or if the data included sparse files, metadata, etc, the data transferred may be larger than the application size.

Total Data to Process

Displays the total amount of application data that must be copied during this operation. This amount is calculated by adding application size of all jobs ran to the source storage policy copy.

Percent complete

The percentage completion status of this operation at the present time.

Note: When you run a DDB verification with Verification of Existing Jobs on Disk and Deduplication Database or Reclaim idle space on Mount Paths with no drill hole capability option, the Percent Complete is per phase. Both the phases are 50% each.

Average Throughput

This information is available for auxiliary copy job. The average data transfer rate (in GB of data per hour) based on all data transfer attempts that have taken place.

It is calculated as:

Total of all data copied for all the storage policy copies / The total time taken in copying the data.

Start Time/Started Time

The date and time of the CommServe when this operation started.

Estimated Completion Time

The time the Job Manager has estimated that this operation will be completed.

Notes:

For auxiliary copy operation, this estimated completion time is based on the Average Throughput.

When you run a DDB verification with Verification of Existing Jobs on Disk and Deduplication Database or Reclaim idle space on Mount Paths with no drill hole capability option, the Estimated Completion Time is per phase of the DDB verification job.

Priority

The job priority that is assigned to this operation.

Status

Displays the job status of this operation.

Last Job Update Time

The last time the Job Manager updated this operation.

Job Started By/User Name

The name of the CommCell user who initiated this operation.

Job Started From

Indicates where this operation has started from, either from a CommCell Console, Web Start application, or from a scheduled job.

Use Scalable Resource Allocation

Displays the status of the selection of Use Scalable Resource Allocation option.

  • If status is Yes, then Use Scalable Resource Allocation option is enabled during data verification or auxiliary copy operation, and the scalability of the auxiliary copy/data verification operation is enhanced and the CommServe resources are optimally utilized.
  • If status is No, then this option is disabled during data verification or auxiliary copy operations.
DDB Name

Displays the name and ID of the DDB for which the deduplicated data verification job is run.

Verification Type

The type of deduplicated data verification operation that was conducted, either full or incremental.

Data Verification Type

Displays the data verification option name that was used to run the deduplication data verification job.

Reason for Job delay

Includes a detailed description of the reason why this operation may be pending, waiting or failing. Reasons may include resource contention, media issues, application specific errors, or operation control issues. Click on the Error Code to review the troubleshooting articles available from the customer support website.

Library

Displays the name of the library for which:

  • An inventory operation is being performed
  • Media is being erased during this erase media operation
  • Media is being exported during this scheduled export media operation.
  • A drive cleaning operation is being performed.

Description

Use this field to enter a description about the entity. This description can include information about the entity's content, cautionary notes, etc.

Disaster Recovery Backup Operations

  • Backup Type

    The type of Disaster Recovery Backup operation that is being conducted, either full or differential.

  • Database

    The database containing the metadata to be backed up during this operation.

Export Media Operations

  • Media Count

    The number of media that has been exported.

  • Successfully Exported

    The number of media that the scheduled export media operation has successfully exported at this time.

  • Failed to Export

    The number of media that the scheduled export media operation has failed to export at this time.

  • Total

    The total number of media that is required to be exported by the operation.

Erase Spare Media Operations

  • Media Count

    The number of media that has been erased.

  • Successfully Erased

    The number of media that an erase media operation has successfully erased at this time.

  • Failed to Erase

    The number of media that an erase media operation has failed to erase at this time

  • Total

    The total number of media that is required to be erased by the operation.

Inventory Operations

  • Inventory Type

    The type of inventory operation (i.e. Search, Full, Quick, Verify, or Discover) that is being conducted.

  • Source Job ID

    The job ID associated with this operation (i.e. data protection or data recovery operation) that initiated an inventory operation.

  • DrivePool

    The name of the drive pool that initiated this operation.

  • Media Barcode

    The user configurable identifier provided for the media.

  • Media Unique ID

    A unique ID generated by the software for the media, when the media was discovered.

Drive Operations

  • Drive Name

    The name of the drive for which a drive cleaning operation is being performed.

Administration Job Details (Attempts)

Use this dialog box to view the phase attempts of an administration operation. Not all fields are applicable to all types of administration operations.

Phase

Identifies the phase of this operation.

Start Time

The date and time on the CommServe when that attempt of the operation started.

End Time

The date and time on the CommServe when that attempt of the operation ended.

Elapsed Time

The duration of time consumed by that phase of the operation (hh:mm:ss).

Transfer Time

The time taken for the data to be transferred.

Data Transferred

The amount of data that has been transferred.

Throughput

The data transfer rate.

Status

Displays the job status for that phase of the operation.

Administration Job Details (Progress)

Use this dialog box to view the progress of an administration operation. Not all fields are applicable to all types of administration operations.

Note: For auxiliary copy operation with Use Scalable Resource Allocation check box selected, if there are any stream reservation failures the description box will display the reasons for such failures. In case there are multiple destination copies, you must click on individual copy to view the related stream reservation failure message.

Source Copy or Copy Name

For an auxiliary copy operation, displays the name of the copy from which the data is being copied. For a data verification operation, the copy that is being verified.

Destination Copy

Displays the name of the copy to which data is being written.

Current Phase

Identifies the current phase of the operation.

Percent Complete

A percentage completion status of the operation.

Data Copied

Amount of data (in GB) copied at this time during the auxiliary copy operation.

Data Size

Displays the amount of application data that has been transferred.

Data TO Be Copied

Total Amount of data that has to be copied (in GB) during the auxiliary copy operation.

Overall Throughput (GB/hr)

The data transfer rate (in GB of data per hour) based on all data transfer attempts that have taken place. It is the sum of throughput from all the current active streams.

Number of Running Streams

Displays the current number of active streams that are being used for the auxiliary copy operation.

Multiplexing Factor

Displays the multiplexing factor that is configured for the secondary copy.

Number of Combine Streams

Displays the number of combine streams enabled on secondary copy.

Throughput Unit (GB/Hr)

Displays the application data transfer rate of all active streams.

Elapsed Time

The duration of time consumed by this phase. (hh:mm:ss).

Last Job Update Time

The last time the Job Manager received job updates for the operation.

Status

Displays the job status for that phase of the operation.

Inventory Operations Only:

Number of slots already scanned

Identifies the number of slots that have been scanned for media. This information is displayed only for Full or Quick Inventory.

Number of slots remaining to be scanned

Identifies the number of slots that have not been scanned for media. This information is displayed only for Full or Quick Inventory.

Download Updates Only:

Total Files to Download

The total number of updates that will be downloaded during this operation.

Files Downloaded

The total number of updates that have been downloaded up to the present time.

Size of Files Downloaded

The total size (in bytes) of the files that were downloaded up to the present time.

Current Throughput (GB/Hr)

Displays the current rate of application data transfer. The rate is adjusted as the throughput changes (for example, when the transferred data undergoes an update).

Estimated Completion Time Based on Current Throughput

Displays the time it will take to copy the data based on the Current Throughput.

Administration Job Details (Streams)

Use this dialog box to determine the number of streams that are running for this auxiliary copy operation. Read and write streams are combined on the same row.

No

The stream number.

Status

Displays the Job Status for the particular data stream of this operation.

Native Data

The amount of data (in uncompressed bytes) that has been transferred to the copy.

MediaAgent

The MediaAgent from which data is content indexed.

Compressed Data

The amount of data (in compressed bytes) that was included during that attempt of this operation.

Source MediaAgent

The MediaAgent of the drive/mount path that is reading data from the source copy.

Drive/Mount Path

The drive or mount path that is reading the data for content indexing.

Source Drive/Mount Path

The drive or mount path that is reading data from the source copy.

Destination MediaAgent

The MediaAgent of the drive/mount path that is writing data to the destination copy.

Destination Drive/Mount Path

The destination drive or mount path that is writing data to the destination copy.

Storage Policy

The storage policy of the copy to which data is being copied to.

Source Copy

Displays the name of the copy from which the data is being read.

Source Stream No

Displays the number of source stream.

Destination Copy

Displays the name of the destination copy to which data is being written.

Destination Stream No

Displays the stream number that is used during copy operation. This number will be same as source stream number if you don't have Combine Source Data Stream option enabled on secondary copy and Distribute data evenly among multiple streams for offline read operations enabled on the Storage Policy Properties dialog box.

Total Data to Copy

Displays the amount of application data to be copied by this stream.

Data Copied

Displays the amount of application data copied by this stream at this time.

Current Throughput (GB/Hr)

Displays the current throughput of each active stream.

Data Transferred on Network

Displays the amount of data transferred through the network by this stream.

Overall Throughput

The overall data transfer rate of the job (GB/hr).

Total Bytes to Copy

The total number of bytes remaining to be copied.

Maximum Number of Readers

Displays the number of streams selected to copy in parallel when the auxiliary copy job was initiated.

Number of Readers in Use

Displays the number of readers currently in use for the auxiliary copy job.

Media Prediction Job Details (General)

Use this dialog box to view the job details of a list media operation.

Job ID

A unique number allocated by the Job Manager that identifies this operation.

Start time

The date and time on the CommServe when this operation started.

Client Computer

The client computer from which the this operation is initiated.

iDataAgent

The agent on the client computer from which the this operation is initiated.

Backup Set

The backup set from which this operation is initiated..

User Name

The user name associated with the user initiating the job.

Job Started From

Indicates how this operation originated - e.g., schedule, interactive, etc

Backup/Information Management Job Details (General)

Use this dialog box to view the job details of a data protection, Offline Content Indexing, or Information Management operation. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed.

Job ID

A unique number allocated by the Job Manager that identifies this operation.

Policy Name

Specifies the Automated Content Classification Policy name for the Information Management job.

Backup/Content Index Type

The type of operation that is being conducted.

Index

Indicates whether this migration operation is creating a new index (displays New Index) or not (displays a blank value).

Priority

The priority that is assigned to this operation.

Total number of files (databases or mailboxes)

The number of items that are included in this operation such as files, mailboxes, or databases.

Number of Files (mailboxes or databases) transferred

The number of files and directories (mailboxes or databases) that this operation has transferred at this time.

Start time

The date and time on the CommServe when this operation started.

Status

The current status of the job.

Last Job Update Time

The time at which the last job update was obtained.

Percent Complete

The percentage of the job that has completed.

User Name

The name of the user from which the job was initiated.

Client Name

The client computer to which the subclient belongs.

iDataAgent (Agent Type)

The agent on the client computer that is performing this data protection operation.

Instance/Partition

The application instance/partition on the client computer for which this operation is taking place.

Database/Backup Set

The database or backup set to which the subclient belongs.

Subclient

The subclient that is being included in this operation.

Storage Policy

The storage policy to which this operation is directed.

MediaAgent

The MediaAgent to which this operation is directed.

Backup Level

The backup level that was specified in the Subclient Properties dialog for database agents that support multi-level incremental backups.

Job Started By

The name of the CommCell user who initiated this operation.

Job Started From

Indicates where this operation originated from, either from the CommCell Console, from a schedule, or a third party interface.

Database Size

The size of the index for the content indexing operation.

Scan Type

Displays the type of scan used for this operation.

Scan Change Reason

Displays the reason for a scan change, if during the operation a change of scan type occurred.

Software Compression

Indicates the level of software compression (e.g., client, MediaAgent) used during the operation.

System State

Indicates if system state was backed up during the operation.

Description

Use this field to enter a description about the entity. This description can include information about the entity's content, cautionary notes, etc.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

View Media

Click to view the information about the media used by the backup job.

(The detail information below are displayed only for Content Indexing operations)

Files Indexed

The number of files indexed.

Files Failed to Index

The number of files that failed to be indexed.

Files Skipped for Index

The number of files skipped during the content indexing operation.

Backup/Information Management Job Details (Attempts)

Use this dialog box to view the phase attempts of this data protection, Offline Content Indexing, or Information Management operation. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed

Phase

Identifies the phase of this operation.

Start Time

The date and time on the CommServe when that attempt of this job started.

End Time

The date and time on the CommServe when that attempt of this job ended.

Elapsed Time

The duration of time consumed by that phase of this operation (hh:mm:ss).

Transfer Time

The time taken for the data to be transferred.

Size on Media

The amount of data that was transferred to the media.

Note: When viewing the jobs from the client level, the amount displayed is an uncompressed size and includes valid and invalid attempts of the backup jobs, and thus, may be larger than the size displayed when viewing the jobs from any other level.

Throughput (GB/hr)

The data transferred rate.

Status

Displays the Job Status for that phase of this operation.

Library

The name of the library in which this operation was conducted.

MediaAgent

The name of the MediaAgent through which the job is occurring.

DrivePool

The name of the drive pool that initiated the operation.

Storage Policy

The storage policy of the copy to which data is being copied to.

Copy

For a stream that writes the data, the copy to which data is being copied to. For a stream that reads data, the copy to which data is being copied from.

Streams

The number of data streams that is being used for that phase of the operation.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

View Media

Click to view the information about the media used by the backup job.

Backup/Information Management Job Details (Progress)

Use this dialog box to view the progress of the data protection, or Information Management operation. Not all fields are applicable to all agents.

Current Phase

Identifies the current phase of this operation. The number of backup phases varies depending on the agent.

State

The status of this operation up to the present time.

Attempt start time

The time of the latest attempt of this operation started.

Elapsed Time

The duration of time consumed by that phase of this operation (hh:mm:ss).

Number of files transferred

The current number of files that are being transferred.

Skipped Files

The current number of files that are being skipped.

Failures

Includes the number of files and folders that failed to be included in this operation.

Size of Application

The amount of application data that has been protected (actual size of the backed up data).

Data Transferred on Network

The amount of data transferred through the network calculated by adding all the data written attempts by this job. Enabling data deduplication or compression on the source reduces the amount of data transferred over the network.

If the job completed with multiple attempts or if the data included sparse files, metadata, etc, the data transferred may be larger than the application size.

Compression

The percentage of compressed data during this operation.

Transfer Time

The time taken thus far for the data to be transferred.

Estimated Completion Time

The time that the system estimates for this job to be completed.

Last Job Update Time

The last time the Job Manager received job updates for this operation.

Percent Complete

A percentage completion status of this operation.

Current Throughput (GB/hr)

The data transferred rate for the current operation. The rate is adjusted as the throughput changes (for example, when the transferred data undergoes an update).

Currently Backing Up

The drive or mount path of the data being protected.

Average Throughput (GB/hr)

The average data transfer rate (in GB of data per hour) based on all data transfer attempts that have taken place.

Reason for Job Delay

Includes a detailed description of the reason why this operation may be pending, waiting, or failing. Reasons may include resource contention, media issues, application specific errors, or job control issues.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

View Media

Click to view the information about the media used by the backup job.

Backup/Information Management Job Details (Streams)

Use this dialog box to determine the number of streams that are running for this data protection, Offline Content Indexing, or Information Management operation. The information in this dialog box is only available during those job phases that actually transfer data. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed

  • No.

    The stream number.

  • Status

    Displays the Job Status for the particular data stream of this operation.

  • Native Data/Size of Application

    The amount of data (in uncompressed bytes) that has been transferred. Note that the number of bytes backed up for a Unix raw partition job displays as '0' on the CommCell Console even for a successful data protection operation. However, the correct number of bytes is displayed in the Job History.

  • Compressed Data

    The amount of data (in compressed bytes) that has been transferred.

  • Transfer Time

    The time taken for the data to be transferred.

  • MediaAgent

    The name of the MediaAgent through which the job is occurring.

  • Drive/Mount Path

    The drive or mount path that is being used to write the data.

  • Storage Policy

    The storage policy of the copy to which data is being copied to.

  • Copy

    For a stream that writes the data, it displays the type of storage policy copy to which data is being copied to. For a stream that reads data, it displays the type of storage policy copy to which data is being copied from.

  • Type

    The type of data transfer during the stream, either read or write.

  • Currently Backing Up

    The drive or mount path of the data being protected.

  • Throughput (GB/Hr)

    The amount of data (in GB) that is transferring through the stream per hour.

Maximum Number of Readers

The maximum number of data readers that can be used by the data protection operation.

Number of Readers in Use

The number of readers currently being used for the data protection operation.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

View Media

Click to view the information about the media used by the backup job.

Information Management Job Details (Phase Details)

Use this dialog box to view the details of each phase of the Information Management operation.

Phase: Search

Displays the details for the Search phase of the Information Management operation.

Phase: Legal Hold

Displays the details for the Legal Hold phase of the Information Management operation.

Phase: Restore to Review

Displays the details for the Restore to Review phase of the Information Management operation.

Phase: Tagging

Displays the details for the Tagging phase of the Information Management operation.

Media Used By Job ID

Use this dialog box to view information about the media used by backup job.

Status

Indicates the current status of the media. (See Identifying Media Icons for more information.)

Barcode

The barcode label for the media. For disk libraries, this is displayed as Disk.

Library

f the media is available in a library, the name of the library in which it currently resides.

If the media is exported, the name of the library in which the last data protection job was conducted.

Location

The location of the media.

  • If the media is inside the library, this field displays the storage slot or the Drive Name in which the media resides.
  • If the media is outside the library and you entered a location when you exported it (e.g., Shelf 4 in Storage Room), that location is displayed here. Note that the MediaAgent has no control over media once they leave the library; it is your responsibility to ensure that exported media are stored in the location entered.
  • For disk libraries the mount path is displayed

Storage Policy

The storage policy used to write to the media.

Copy

The storage policy copy used to write to the media.

Stream No.

The stream number used to write to the media.

Print

Click to print the details displayed in the dialog box.

Save to File

Click to save the details displayed in the dialog box either as a tab (.xls) or comma (.csv) separated file.

Report Job Details (General)

Use this dialog box to view the job details of a report operation.

Job ID

A unique number allocated by the Job Manager that identifies this operation.

Start Time

The date and time of the CommServe when this operation started.

User Name

The name of the CommCell user who initiated this operation.

Job Started From

Indicates where this operation has started from, either from a CommCell Console (stand-alone or remote web-based application) or from a scheduled job.

Report Type

The name of the report that initiated this operation.

Job Details (General)

Use this dialog box to view the general details of the operation. Note that all the fields described in this help may not be available and only those fields displayed in the dialog box are applicable to the operation for which the information is being displayed.

Job ID

A unique number allocated by the Job Manager that identifies this operation.

Priority

The job priority that is assigned to this operation.

Start Time

The date and time of the CommServe when this operation started.

User Name

The name of the CommCell user who initiated this operation.

Job Started From

Indicates where this operation has started from, either from a CommCell Console (stand-alone or remote web-based application) or from a scheduled job.

Client Name

Displays the client whose data was included in the operation.

Agent Type

The agent that performed the operation.

Description

Use this field to enter a description about the entity. This description can include information about the entity's content, cautionary notes, etc.

Job Details (Progress)

Use this dialog box to view the progress of the operation. Note that all the fields described in this help may not be available and only those fields displayed in the dialog box are applicable to the operation for which the information is being displayed.

Current Phase

Identifies the current phase of the operation.

State

Displays the status for that phase of the operation.

Attempt Start Time

The date and time on the CommServe when the attempt of the phase started.

Elapsed Time

The duration of time consumed by this phase. (hh:mm:ss).

Total Files to Download

The number of files that will be downloaded during the update process.

Files Downloaded

The number of files downloaded.

Size of Files Downloaded

The total size of the downloaded files.

Percent Complete

The percentage of the update process completed.

Client Status

Displays the clients' update status. This field can be filtered or sorted by update status.

Reason for job delay

Includes a detailed description of the reason why the operation may be pending, waiting or failing. Reasons may include resource contention, cache corruption, media issues, application specific errors, or operation control issues. If cache corruption is found, information pertaining to the missing update or service pack will be provided.

Job Details (Attempts)

Use this dialog box to view the phase attempts of the operation. Note that all the fields described in this help may not be available and only those fields displayed in the dialog box are applicable to the operation for which the information is being displayed.

Phase

Identifies the phase of this operation.

Start Time

The date and time on the CommServe when that attempt of the operation started.

End Time

The date and time on the CommServe when that attempt of the operation ended.

Elapsed Time

The duration of time consumed by that phase of the operation (hh:mm:ss).

Status

Displays the job status for that phase of the operation.

Job Details (Client Status)

Use this dialog box to view the update status of clients.

  • Client

    Lists the clients that have been updated within the time range specified.

  • Status

    Displays the current update status for the specific client.

  • Reason

    Displays the reason for the current status for the specific client.

  • Installed Updates

    Lists the updates that are installed on the client.

Total Clients

The total number of clients that have been updated.

Clients Already Up-To-Date

The total number of clients that have been up-to-date before the update operation.

Successful Clients

The total number of clients that have been successfully updated.

Pending Clients

The total number of clients that are waiting to be updated.

Failed Clients

The total number of clients that failed to be updated.

Clients Partially Successful

The total number of clients that have been partially updated.

Clients In Progress

The total number of clients that have not completed the update operation (still running).

Restore Job Details (General)

Use this dialog box to view the job details of this data recovery operation. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed.

Note that for DataArchiver agents, some active data recovery jobs are combined into one job in the Job Controller dialog box.

Job ID

A unique number allocated by the Job Manager for this data recovery operation.

Priority

The priority that is assigned to this data recovery operation.

Start time

The date and time on the CommServe when this data recovery operation started.

Total number of files (mailboxes, databases) to be Restored

The number of items that are restored/recovered in this data recovery operation.

Source Client Computer

The client computer from which the data originated.

iDataAgent (Agent Type)

The agent that conducted this data recovery operation.

Instance/Partition

The application instance/partition on the client computer for which this data recovery operation is taking place.

Database/Backup Set

The database or backup set on the source client computer from which this restore/recovery operation originated.

Destination Client Computer

The client computer to which the data is being restored/recovered.

MediaAgent

The MediaAgent to which this data recovery operation is directed.

User Name

The name of the user initiating the job.

Job Started By

The name of the CommCell user who initiated this data recovery operation. For DataArchiver stub recoveries from Outlook, the Exchange Mailbox Alias Name will be displayed.

Job Started From

Indicates where this data recovery operation originated from, either from the CommCell Console, a schedule, or a third party interface.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

Restore Job Details (Progress)

Use this dialog box to view the job details of this data recovery operation. Not all fields are applicable to all agents.

Current Phase

Identifies the current phase of this data recovery operation.

State

Displays the status of the job.

Attempt Start Time

Displays the start time of the job.

Elapsed time

The duration of time consumed by that phase of this data recovery operation (hh:mm:ss).

Number of Files Restored

The number of files and directories (or mailboxes, databases, or archive files) that this data recovery operation has transferred at this time.

Failed Count

The number of files and directories (or mailboxes, databases, or archive files) that this data recovery operation has failed to restore at this time.

Skipped Count

The number of files and directories (or mailboxes, databases, or archive files) that this data recovery operation has skipped at this time.

Data Transferred

The amount of data that has been restored/recovered. (In the case of a File Level restore using the Image Level iDataAgent, this is the size of the extents involved in the restore.)

Current Database Being Restored

The database being restored for this data recovery operation.

Last Job Update Time

The last time the Job Manager received job updates for this data recovery operation.

Skip Errors and Continue

When selected, all media errors will be ignored and the operation will continue.

Toggle

Click this button to select/deselect the Skip Errors and continue option.

Reason for job delay

Includes a detailed description of the reason why this data recovery operation may be pending, waiting, or failing. Reasons may include resource contention, media issues, application specific errors, or job control issues.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

Restore Job Details (Streams)

Use this dialog box to view the streams of this data recovery operation. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed

No

The stream number.

Status

The status of the data recovery stream.

Native Data

The amount of data (in uncompressed bytes) that has been recovered for the stream.

Compressed Data

The amount of data (in compressed bytes) that was included during the stream.

Files Transferred

The number of files that have been recovered for a stream up to the present time.

Files Failed

The number of files that failed to recover during the stream.

MediaAgent

The MediaAgent of the data recovery stream.

Drive/Mount Path

The drive/mount path of the data recovery stream.

Storage Policy

The storage policy of the copy to which data is being recovered.

Copy

The copy from which the data is being recovered.

Currently Restoring

The file that is currently being recovered.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

Restore Job Details (Attempts)

Use this dialog box to view the phase attempts of this data recovery operation. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent for which the information is being displayed

Phase

Identifies the phase of this data recovery operation.

Attempt Number

The number of times the phase of the job phase was attempted.

Files Restored

The number of files and directories that have been restored/recovered at this time.

Failed

The number of files and directories that have failed to be restored/recovered at this time.

Skipped

The number of files and directories that have been skipped at this time.

Start Time

The date and time on the CommServe when that attempt of this data recovery job started.

End Time

The date and time on the CommServe when that attempt of this data recovery job ended.

Elapsed Time

The duration of time consumed by that phase of this data recovery operation (hh:mm:ss).

Status

Displays the Job Status for that phase of this data recovery operation.

View RMAN Log

Click to display the RMAN log for the selected Oracle backup or restore job.

View BR Tools Log

Click to display the BRTools log for the selected SAP for Oracle backup or restore job.

Index Restore Job Details

Use this dialog box to obtain job details for an index restore job.

Job ID

The job ID of this index restore job.

Operation

The type of job.

Client

Displays the client whose data was included in the operation.

iDataAgent (Agent Type)

The agent on the client computer that is performing this data protection operation.

Backup Set

The backup set associated with the operation.

MediaAgent

The MediaAgent performing the index restore job.

Started Time

The date and time that the index restore job started.

User Name

The name of the user that initiated this index restore job.

Reason for Job delay

Includes a detailed description of the reason why this operation may be pending, waiting or failing. Reasons may include resource contention, media issues, application specific errors, or operation control issues. Click on the Error Code to review the troubleshooting articles available from the customer support website.

Workflow Process Details (General)

Use this dialog box to view the job details for a workflow job.

Job ID

A unique number allocated by the Job Manager that identifies the job.

Operation

The name of the workflow.

Client Name

The client the workflow is running on.

Started Time

The date and time of the CommServe when this operation started.

Status

Displays the job status for that phase of the operation, for example, Suspended.

Phase

Identifies the phase of this job, for example, Get Administrator Approval.

Last Job Update Time

The last time the Job Manager received job updates for the job.

Percent Complete

The percentage of the job that is complete.

User Name

The name of the CommCell user who initiated this operation.

Job Started From

Indicates how this operation started, for example, Interactive.

Reason for job delay

Includes a detailed description of the reason why the job may be pending, waiting or failing. For example, a workflow job could be waiting for user input.

Description

Use this field to enter a description for the workflow job.

Workflow Process Details (Attempts)

Use this dialog box to view the phase attempts for the workflow job.

Phase

Identifies the phase of this job.

Start Time

The date and time on the CommServe when the phase started.

End Time

The date and time on the CommServe when the phase ended.

Elapsed Time

The duration of time consumed by the phase (hh:mm:ss).

Status

Displays the job status for that phase, for example, Suspended.

Workflow Process Details (Properties)

Use this dialog box to view and edit workflow inputs and variables.

Inputs

The name and value of the inputs entered to execute the workflow.

Variables

The name and value of the variables used to execute the workflow.

Multi-Job Control Dialog

Use this dialog box to suspend, resume, kill, or commit groups of jobs in the Job Controller window. The selection of jobs listed in the Job Controller is done from the Job Controller prior to opening this dialog box.

Action

Select an action.

  • Suspend

    Temporarily stops a job. A suspended job is not terminated, it can be restarted at a later time. Only preemptible jobs can be suspended.

  • Resume

    Resumes a job and returns the status to Waiting, Pending, or Running depending on the availability of resources or the state of operation windows and activity control settings.

  • Kill

    Terminates a job.

  • Commit

    This option is not available for all jobs. Preserves all of the data backed up until the point when the job was interrupted. The committed data is available for restores.

Selection

Select one group of jobs on which the selected action will take place.

  • All Jobs

    Only the current running jobs in the Job Controller will be suspended, resumed, or killed.

  • All Selected Jobs

    From the Job Controller, highlight any or all of the jobs currently present in the Job Controller.

  • All Jobs For This Client

    Select a client computer from the list so that only the data protection and data recovery operations for the client you select will be either suspended, resumed, or killed.

    Only Jobs For This Agent Type

    Select this check box and choose an agent so that only the jobs for the selected agent on this client will be either suspended, resumed, or killed.

  • All Jobs On This MediaAgent

    Select a MediaAgent from the list so that only the data protection operations for the MediaAgent you select will be either suspended, resumed, or killed.

Enter Option

Use this dialog box to start this job in a suspended state.

Start job in suspended state

Specifies that this job will start in the Job Controller in a suspended state and cannot run until the job is manually resumed using the Resume option.

Filter Definition

Use this dialog box to create or edit a filter for the jobs or scheduled jobs you would like to view in the Job Controller or Scheduled Jobs window.

Name

Type the name of the filter.

Filter By Operation

  • Data Protection

    Displays all types of data protection operations. You can also select to filter the following types of data protection operations:

    • Backup
    • Archive/Compliance Archive
    • QR Volume
  • Data Recovery

    Displays all type of data recovery operations. You can also select to filter the following types of data recovery operations:

    • Restore
    • Recovery
  • Admin Jobs

    Displays all type of administration operations. You can also select to filter the following types of administration operations:

    • Disaster Recovery Backup
    • Auxiliary Copy
    • Data Aging
    • Data Verification
    • Report and others

Filter Operation

Use this dialog box to apply an existing filter or to create a new filter for the jobs or scheduled jobs you would like to view in the Job Controller or Scheduled Jobs window.

Filters

Select the filter you wish to apply from the drop-down list.

Displays the details of the filter selected in the Filters drop-down list.

Initiates the Filter Definition window to create a new filter.

Apply

Applies the filter that is selected in the Filters drop-down list to the jobs or scheduled jobs in the Job Controller or Scheduled Jobs window.

Deletes the filter selected in the Filters drop-down list.

Note: If the filter is currently active in the Job Controller or Scheduled Jobs window, it cannot be deleted.

Alert

Use this dialog box to configure and email the alerts associated with Content Indexing operation.

Configure Alert

Provides the necessary options to configure the alerts associated with this operation. Use this option to email the results of the operation as an alert.

Add/Modify Alert

Click to access the Alert Wizard to configure necessary alerts for this operation.

Delete Alert

Click to delete any existing alerts that are already configured.

Job Initiation

Select from the following options. Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the operation for which the information is being displayed.

Immediate

Run This Job Now

Specifies this job will run immediately.

Schedule

Specifies this job will be scheduled. When you click Configure, the Schedule Details dialog box will open and allow you to configure the schedule pattern.

Result file location on CommServe

This option is only applicable for List Media operations. Specifies the name of the file in which the results of the scheduled list media job must be saved. Click Browse to access to the Directory Browse dialog box which allows you to select the folder / file in the CommServe computer.

Automatic Copy

Specifies that an auxiliary copy operation will be performed at the interval specified. This operation will occur when new data that must be copied is found on the primary copy. 

Interval

The time interval in which the Automatic Copy will be performed. The default interval is 30 minutes.

Automatic Verification

Specifies that a deduplication database (ddb) data verification operation will be performed at the interval specified. The data verification job runs only if new data is available on the ddb.

Interval

The time interval in which the Automatic Verification will be performed. The default interval is 30 minutes.

Save As Script

Click to open the Save As Script dialog, which allows you to save this operation and the selected options as a script file (in XML format). The script can later be executed from the Command Line Interface using qoperation execute command.

When you save an operation as a script, each option in the dialog will have a corresponding XML parameter in the script file. When executing the script, you can modify the value for any of these XML parameters as per need.

To view the command line XML values for the operations supporting save as script option, refer to Command Line documentation.

Configure Alert

Provides the necessary options to configure the alerts associated with this operation.

  • Add/Modify Alert

    When clicked, opens the Alert Wizard to configure necessary alerts for this operation.

  • Delete Alert

    When clicked, deletes any existing alerts that are already configured.

Advanced

Click to select additional options.

Script Preview

Click to display the restore script, based on the selected restore options, that will be submitted to RMAN when restores are performed for the selected Oracle client.

Job Retry

Note that all the options described in this help may not be available and only the options displayed in the dialog box are applicable to the agent or operation for which the information is being displayed.

Enable Total Running Time

The maximum elapsed time, in hours and minutes, from the time that the job is created. When the specified maximum elapsed time is reached, as long as the job is in the "Running" state, it will continue; if the job is not in the "Running" state when the specified time is reached, Job Manager will kill the job.

Kill Running Jobs When Total Running Time Expires

Option to kill the job when the specified Total Running Time has elapsed, even if its state is "Running". This option is available only if you have specified a Total Running Time.

Number of resubmits on Job Failure

The number of times the Job Manager will attempt to resubmit a failed job. When the job fails, the Job Manager resubmits the job with a new Job ID. After the maximum number of resubmit attempts has been reached, if the job still fails, the Job Manager will stop resubmitting the job.

Enable Number of Retries

The number of times that Job Manager will attempt to restart the job. Once the maximum number of retry attempts has been reached, if the job has still not restarted successfully, Job Manager will kill the job. Note that this job-based setting will not be valid if restartability has been turned off in the Job Management Control Panel.

Search by Job ID

Use this dialog box to specify a job ID that was generated in the last 30 days so that you can view the job details.

Job ID

The job ID of any of the following types of jobs:

  • A job that a user runs, such as a backup job
  • A job that the SnapProtect automatically runs, such as an auxiliary copy job

Jobs

This dialog box displays the following job information:

Job ID

The system generated ID for the job. The job ID must have been generated in the last 30 days.

Operation

The job type, for example, Backup.

Note: If you perform a backup or restore by a using third-party command line interface, for example, RMAN, "3RD" is appended to the operation type.

Status

The job status, for example, In progress.

Client

Displays the client whose data was included in the operation.

Subclient

The subclient included in this operation.

Backup Type

The backup type, for example, full.

Size of Application

The amount of data that the job is processing or processed.

Start Time

The time that the job started.

End Time

The time that the job ended.

Last Update Time

The latest time that the job information was updated.

Elapsed Time

The total time that the job ran.

Pending Reason

The job pending reason. If the job failed, a code is displayed.

Progress

The percent complete.