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Job Status Descriptions

The current status of the job is in the Status column in the Job Controller window. The following job status levels may appear in the Job Controller window for different jobs:

Job Status Description
Completed The job has completed successfully. Note that pop-up messages for reporting job completion can be enabled or disabled using the F12 key.
Completed With Warning The job has completed successfully but with a notification to the user.
Completed With One or More Errors The job has completed with errors.

The following administration conditions will result in the Completed With One or More Errors status level.

  • Disaster Recovery Backup

    During the operation, Phase 1 failed and Phase 2 completed, or Phase 1 completed and Phase 2 failed.

  • Data Aging

    During the operation, one or more components failed, e.g., subclients failed to be aged or job history failed to be removed.

  • Install Updates

    During the operation, one or more clients failed to be updated.

  • Offline Content Indexing

    During the offline content indexing operation, one or more backup data failed to be content indexed.

  • Information Management

    During an information management operation, if the operation defined in the Automated Content Classification Policy is partially successful.

The following iDataAgent-specific conditions will result in the Completed With One or More Errors status level.

  • Exchange Compliance Archiver

    During a retrieve operation, one or more files failed to be retrieved.

  • Exchange Public Folder Archiver

    During a recovery operation, one or more files failed to be recovered.

  • Microsoft Windows File System

    During a system state backup operation, one or more non-critical components failed to be backed up.

    During a file system restore operation, one or more files failed to restore or were locked.

    During a system state restore operation, one or more non-critical components failed to be restored.

  • Informix

    During a backup operation, one or more files failed to be backed up. For information, see Troubleshooting - Informix iDataAgent.

  • Oracle, Oracle RAC

    During a backup operation, one or more files failed to be backed up.

  • SAP for Oracle, SAP for MAXDB

    During a backup operation, one or more files failed to be backed up.

  • SharePoint Server iDataAgent

    During a backup operation, one or more elements in the subclient content failed to be backed up.

    During a restore operation, one or more elements in the subclient content failed to be restored.

  • Sybase

    During a backup operation, one or more files failed to be backed up.

  • UNIX File System

    During a backup operation, one or more files failed to be backed up.

Dangling Cleanup A job phase was terminated by the job manager, and the job manager is waiting for the completion of associated processes before killing the job phase.
Failed The job failed due to errors or the job was terminated by the job manager.
Interrupt Pending The job manager is waiting for the completion of associated processes before interrupting the job due to resource contention with jobs that have a higher priority, etc.
Kill Pending The job was terminated by the user using the Kill option, and the job manager is waiting for the completion of associated processes before killing the job.
Killed The job is terminated by the user using the Kill option or by the Job Manager.
Pending The Job Manager suspended the job due to phase failure and will restart it without user intervention.
Queued The job conflicted with other currently running jobs (such as multiple data protection operations for the same subclient), and the Queue jobs if other conflicting jobs are active option was enabled from the General tab of the Job Management dialog box. The Job Manager will automatically resume the job only if the condition that caused the job to queue has cleared.

The activity control for the job type is disabled, and the Queue jobs if activity is disabled option was enabled from the General tab of the Job Management dialog box. The Job Manager will automatically resume the job only if the condition that caused the job to queue has cleared.

The Queue Scheduled Jobs option was enabled from the General tab of the Job Management dialog box. Scheduled Jobs can be resumed manually using the Resume option or resumed automatically by disabling the Queue Scheduled Jobs option.

The job started within the operation window's start and end time.

The running job conflicted with the operation window and the Allow running jobs to complete pass the operation window option was not enabled from the General tab of the Job Management dialog box. (This is only applicable for jobs that can be restarted. See Restarting Jobs for more information.)

Running The job is active and has access to the resources it needs.
Running (Cannot be verified) During a running operation, the Job Alive Check failed. See Job Alive Check Interval for more information.
Suspend Pending A job is suspended by a user using the Suspend option, and the Job Manager is waiting for the completion of associated processes before stopping the job.
Suspended A running, waiting or pending job was manually stopped by a user using the Suspend option. The job will not complete until it is restarted using the Resume option.

A job was started in a suspended state using the Start Suspended or Startup in Suspended State options available from the dialog box of the job that was initiated. Restore jobs from Search Console can be started in the suspended state using the Start End User restores in suspended state and Start Compliance restores in suspended state options in the Browse/Search/Recovery Option Dialog box in the Control Panel.

System Kill Pending The job has been terminated by the Job Manager, and the Job Manager is waiting for the completion of associated processes before killing the job.
Waiting The job is active but waiting for resources (e.g., media or drive) to become available or for internal processes to start.
Destination Client The restore client machine name. This allows users to verify if the restore data is being written to the correct machine/target.

Changes on Job Status

The status of a job and the preemptibility of the phase of the job in the Job Controller determines the actions (Kill, Suspend, or Resume) that you can perform. Jobs that are pending or have failed, will be killed after being in that state for more than 24 hours. The following table describes the status of a job after an action has been performed on it:

Original Status Actions Available New Status
Running Suspend

Kill

Suspended

Killed

Waiting Suspend

Kill

Suspended

Killed

Interrupt Pending N/A N/A
Pending Suspend

Resume

Kill

Suspended

Returns to original state, resources and other conditions permitting

Killed

Suspend Pending Force Suspend

Note: This option is not available for all jobs.

Suspended
Queued Suspend

Resume (Scheduled jobs only)

Kill

Suspended

Changes into a state of an active job, resources and other conditions permitting

Killed

Suspended Resume

Kill

Returns to original state, resources and other conditions permitting

Changes into a state of an active job, resources and other conditions permitting

Kill Pending Force Kill

Note: This option is not available for all jobs.

Killed
Dangling Cleanup N/A N/A