Library and Drive Sharing Across CommCells - Best Practices

Backing Up the Library Server for Disaster Recovery

We recommend that you back up the database files of the Library Server on a regular basis to a library other than the shared library. This allows you to restore the database using the most recent and valid backup in case the Library Server database is damaged or MediaAgent goes offline. You can find the database files in the MediaAgent computer where the Library Server is set up in the following directory:

<software installation path>\iDataAgent\JobResults\LibraryServer

Follow the steps below to backup the database files using the Windows File System Agent:

  1. Create a user defined subclient to include the database files from the directory provided above. For instructions, see Creating User-Defined Subclients for Windows File System.
  2. From the CommCell Browser, expand Client Computers | <Client> | File System | <Backup Set>.
  3. Right-click the subclient containing the database files and click Backup.
  4. Click Full as backup type and then click OK.
  5. Once the job is complete, you can view the job details from the Backup History. Right-click the Subclient, select Backup History and then click OK.

If the database goes into bad state, you can restore the database to its last working state:

  1. From the CommCell Browser, expand Client Computers | <Client> | File System | <Backup Set>.
  2. Right-click the subclient recently created, click Browse Backup Data and then click OK.
  3. Expand the <Backup Set> and navigate to the <software installation path>\iDataAgent\JobResults folder.
  4. Select the LibraryServer folder and then click Recover All Selected.
  5. Ensure Overwrite Files and Restore to same folder options are selected. Click OK.

After performing the restore, restart the MediaAgent service.

Specifying a Barcode Range for CommCell

If you are specifying a barcode range across CommCells, we recommend that you specify unique barcodes for each CommCell. Specifying the same barcode range across CommCells might cause the media to be overwritten and results in data loss.