Loading...

License Administration - Operations

Table of Contents

Viewing the Expiration Date for the CommServe License

If you use an evaluation license or leased license for the CommServe, you can check the expiration date from the CommCell Console to determine when you should obtain a permanent license. Once you apply a permanent license, the expiration date is no longer displayed.

  1. From the CommCell Console ribbon, on the Home tab, click Licensing and Registration.

  2. In the Licensing and Registration dialog box, the expiration date is displayed at the top of the dialog box in any of the following tabs:
    • Capacity
    • Usage
    • License Details

    For example, the following screen displays the expiration date of the CommServe license in the License Details tab.

Viewing the Current Usage for All Evaluation Licenses

You can use the License Summary Report to review the evaluation licenses used in the CommCell. The report will provide you the total number of evaluation licenses you have for each license type as well as how many of them have been used.

Use the following steps the generate the report.

  1. From the CommCell Console ribbon, click the Reports tab and then click Other Reports | License Summary.
  2. In the General tab of the Report Selection dialog box, click the Include Agent License Details and the Include Evaluation License Count check boxes.
  3. Click the Output tab and select the output format option for the report.
  4. Click Run to generate the report.

    In the License Summary Report, locate the License Usage table, and review the Evaluation Available and Evaluation Used columns for each license type.

Viewing and Copying CommCell Product Information

You can view and copy the CommCell ID number, CommServe IP Address, Registration Code, and Serial Number of a CommCell group from the Licensing and Registration dialog box.

  1. From the CommCell Console ribbon, on the Home tab, click Licensing and Registration.

  2. On the Registration tab of the Licensing and Registration dialog box, right-click any of the values next to the following labels and then click Copy:
    • CommCell ID
    • CommCell IP Address
    • Serial Number
    • Registration Code

    The text is copied to your Clipboard.

Applying a License

You can apply a new license file to the CommCell in the following scenarios:

  • When the evaluation version of the CommServe license is about to expire. You should either obtain a permanent license, or obtain a new evaluation license to extend the expiration date of the CommServe.

    The evaluation license is valid for 60 days. If the license expires, existing jobs in your CommCell environment will fail.

  • When the evaluation license for a product or feature in the CommCell is about to expire.

Once you obtain the license file from your software provider, use the following steps to apply the new license.

  1. From the CommCell Console ribbon, on the Home tab, click Licensing and Registration.

  2. In the Licensing and Registration dialog box, click the Apply License tab.
  3. Specify the location of the license file in the License File box. You can also click Browse to locate the license file.

    If the license file resides in a network share, select Use Network Share, and then click Change to specify a user account with sufficient privileges to access the network share.

  4. Click Apply.

Converting Evaluation Licenses to Permanent for Specific Clients

Some clients in your CommCell might be running an evaluation license of the software. The Licensing and Registration dialog box in the CommCell Console has the ability to determine which clients can switch to permanent license based on the number of available permanent licenses you have.

Use the following steps to activate permanent licenses for one or more clients. This operation is also referred to as applying permanent licenses for specific clients.

  1. From the CommCell Console ribbon, on the Home tab, click Licensing and Registration.

  2. On the Update License tab of the Licensing and Registration dialog box, click Convert.
  3. In the Activate License dialog box, click the check box in the Convert column for the license types you want to activate.
  4. Click OK.

    If you converted a feature-based license, you must re-login to the CommCell Console to use the feature.

Releasing a License

If you no longer require a permanent license on a client, such as cases where the client is being retired, you can release the license and use it later for another client.

A permanent license is released when you perform any of the following operations:

  • Uninstall an Agent
  • Deconfigure a Client/MediaAgent
  • Deconfigure an Agent
  • Deconfigure a library
  • For a Windows or UNIX Cluster, when the software is uninstalled from the cluster server and from every node where the binaries were installed

Use the following steps to deconfigure a client/MediaAgent. This method releases the product and feature licenses from the client, but leaves all software binaries intact on the client computer.

For Clients For MediaAgents
  1. From the CommCell Browser, navigate to Client Computers.
  2. Right-click the <Client>, and then click All Tasks | Release License for Client.
  3. In the Release License for Client dialog box, select the licenses to release from the Licenses Consumed pane, click Add and then click OK.
  4. Click Yes to confirm that you want to release the license.

    Once the license is released, the client icon is dimmed and available for deletion.

  1. From the CommCell Browser, navigate to the Storage Resources | MediaAgents.
  2. Right-click the <MediaAgent>, and then click Release license for MediaAgent.
  3. In the Release License for MediaAgent dialog box, select the licenses to release from the Licenses Consumed pane, click Add and then click OK.
  4. Click Yes to confirm that you want to release the license.

    Once the license is released, the MediaAgent icon is dimmed and available for deletion.

For more information on releasing the license for other CommCell components, see Deconfigure and Reconfigure Components Overview.

To remove the software from the client after releasing the license, use any of the methods described in Uninstall SnapProtect from Client and MediaAgent Computers.