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MediaAgent Hardware Refresh - Shutting Down the Old MediaAgent

  1. Verify and ensure that the old MediaAgent has the latest SnapProtect Service Pack.

    If the MediaAgent does not have the latest service pack, you can install the service pack by using the CommCell Console.

    After service pack installation, record the Service Pack number.

    1. From the CommCell Browser, expand Storage Resources | MediaAgents.
    2. Right-click the appropriate MediaAgent, and then click Properties.
    3. Click the Version tab.
    4. Record the service pack version displayed under the Version information.
  2. Record the list of SnapProtect packages installed on the old MediaAgent.

    1. From the CommCell Browser, navigate to Storage Resources | MediaAgents.
    2. Right-click the appropriate MediaAgent, point to View, and then click Installed Softwares.

      In the Installed Software dialog box, record the list of SnapProtect packages that are installed on the old MediaAgent.

  3. Record the associated Storage Policies.

    1. From the CommCell Browser, navigate to Storage Resources | MediaAgents.
    2. Right-click the appropriate MediaAgent, and then click Properties.
    3. Click the Associated Storage Policies tab and record the listed Storage Policies.
  4. Record the associated client information.

    1. From the CommCell Browser, navigate to Policies | Storage Policies.
    2. Right-click the appropriate storage policy, and then click Properties.
    3. Click the Associated Subclients tab and record the listed clients.
  5. Disable all job activities on each client.

    1. From the CommCell Browser, navigate to Client Computers.
    2. Right-click the appropriate client, and then click Properties.
    3. Click the Activity Control tab.
    4. Clear the Enable Backup and Enable Restore check boxes.
    5. Click OK.

  6. Stop all running jobs, or wait for the jobs to complete.
    1. On the ribbon in the CommCell Console, click the Home tab, and then click Job Controller.
    2. From the Job Controller window, click the MediaAgent column to view the list of jobs that are running on the old MediaAgent.
    3. Stop all running jobs or wait for the jobs to complete.

      To stop the running job, right-click the job, and then click Kill.

  7. Stop the services on the old MediaAgent.
    1. Login to the old MediaAgent computer.
    2. From the Start menu, click All Programs | SnapProtect, and then click Process Manager.

      Process Manager dialog box appears.

    3. Right-click All Services, and then click Stop.

      A message appears that asks if you want to stop the services.

    4. Click Yes.

      Once you stop the MediaAgent services, the MediaAgent will appear as offline in the CommCell Console.

      If the old MediaAgent hosts a deduplication database, from the Task Manager, make sure that the SIDB.exe and SIDB2.exe processes are not running on the MediaAgent computer after stopping the services.

    After stopping the services on the old MediaAgent, perform the configurations in the table below before setting up the new MediaAgent. (Perform all that apply to your environment)

  8. If you have a disk library with a local mount path, then copy the local mount path folder to a location that you can access.

    For example, if you have a mount path in C:\DL, copy the entire folder (DL) including its contents and subfolders. To view the mount path location:

    1. From the CommCell Browser, expand Storage Resources | Libraries.
    2. Right-click the appropriate library, and then click Properties.
    3. Click the Sharing tab.

      You can see the mount path location in the Path column.

  9. Disconnect the tape library from the old MediaAgent, and then connect the tape library to the new MediaAgent.

     Do not deconfigure the library from the CommCell Console.

  10. If you have configured the Remote Software Cache on the old MediaAgent, then record all the clients associated with the old MediaAgent.
    1. On the ribbon in the CommCell Console, click the Tools tab, and then click Add/Remove Software.
    2. Click Add/Remove Software Configuration.
    3. In the Add/Remove Software Configuration dialog box, click the Remote Software Cache tab.
    4. Under Computer column, select the old MediaAgent, and then click Edit.
    5. In the Modify Remote Software Cache Information dialog box, click Add/Remove Clients.
    6. Record all of the clients and client groups listed in the Selected Clients/Client Groups box, and then click OK.
    7. Click OK.