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Viewing Reports on Cloud Services

View the most critical information gathered from your CommCells in the dashboards and reports on our Cloud Services Website. Use this information to monitor the performance of  your entire CommCell environment from a single location. Information is available at the Worldwide, CommCell, and CommCell Group levels for many reports.

Before You Begin

Procedure

Some of the most critical information gathered from all of the CommServe computers in your organization appears on the Worldwide Dashboard. Use the Worldwide Dashboard to monitor the performance of your entire CommCell environment from a single location.

  1. Log on to the Cloud Services Site.
  2. Click Reports.

    The Worldwide Dashboard is displayed in your Web browser.

  3. View the CommCell or CommCell Group dashboard:
    • To view the CommCell Dashboard, at the top of the Worldwide Dashboard, click CommCells, and then under CommCell Name, click the name of a CommCell.
    • To view the CommCell Group Dashboard, at top of the Worldwide Dashboard, click CommCell Groups, and then under Group Name, click the name of a CommCell Group.

      Note: You must create a CommCell Group to see the CommCell Group Dashboard. For instructions, see Creating a CommCell Group.

    The dashboard is displayed in your Web browser.
  4. View reports at the Worldwide, CommCell, or CommCell Group level:
    • To view Worldwide level reports, at the top of the Worldwide Dashboard, click Worldwide Reports.
    • To view CommCell level reports, at the top of the Worldwide Dashboard, click CommCells > CommCell Name, and then click Reports.
    • To view CommCell Group level reports, at the top of the Worldwide Dashboard, click CommCell Groups > Group Name, and then click Reports.

    The Reports page is displayed in your Web browser.