Health Report - View Report
- Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer.
For information on enabling data collection for the report, see Activating Private Metrics Reports.
- Verify that your login credentials work for the Web Console.
If you do not have the proper login credentials, contact your administrator.
- To view Metrics Reports, your CommCell user account requires:
- A role with the Report Management permission
- Association with the CommCell entity or CommCell Group.
For more information on users, permissions, and associations, see User Administration and Security - Overview.
- Verify that data collection for Cloud Metrics Reporting is enabled on each CommServe computer.
For instructions on enabling data collection for this report, see Activating Cloud Metrics Reports.
- Obtain a user account for the Cloud Services site.
For instructions on obtaining a user account for the Cloud Services site, see Getting Access to the Cloud Services Web Site.