Health Report - View Report

Before You Begin

Private Metrics Reporting

  • Verify that data collection is enabled for Private Metrics Reporting on each CommServe computer.

    For information on enabling data collection for the report, see Activating Private Metrics Reports.

  • Verify that your login credentials work for the Web Console.

    If you do not have the proper login credentials, contact your administrator.

  • To view Metrics Reports, your CommCell user account requires:
    • A role with the Report Management permission
    • Association with the CommCell entity or CommCell Group.

For more information on users, permissions, and associations, see User Administration and Security - Overview.

Cloud Metrics Reporting


  1. Log on to your local Web Console or our Cloud Services Website.

    The Worldwide Dashboard appears.

  2. At the top of the page, click CommCells, click a CommCell Name, and then click Reports.
  3. Click Health.

    The Health Report appears in your Web browser.