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CommCell Readiness Report

Table of Contents

About This Report

The CommCell Readiness Report displays information about the condition of your CommCell Console and can serve as a tool to warn you about potential problems that might affect your operations before the problems occur.

Connectivity Checks

This report allows you to check if connectivity and communication problems exist between your CommServe, MediaAgents, and clients.

The following network communication checks are performed:

  • Client to CommServe
  • CommServe to Client
  • Client to MediaAgent
  • MediaAgent to Client
  • Client to Deduplication Database MediaAgent, if client-side deduplication is enabled.
  • Deduplication Database MediaAgent to Client, if client-side deduplication is enabled.
  • MediaAgent to Deduplication Database MediaAgent
  • Deduplication Database MediaAgent to MediaAgent

The following resource checks are performed:

  • MediaAgent status, whether online or offline
  • Library, mount path status, whether online or offline
  • Library Controller status, whether online or offline
  • Drive pool, Master pool, Standalone media status
  • Mount path space check, or watermark space check
  • Backup space size check
  • NDMP filer resource check for NAS Subclients
  • Deduplication database store status

When to Use This Report

You can use the CommCell Readiness Report to review information about the overall status of the network and resources for the CommCell Console. This report is useful if you need to:

  • Check if connectivity and communication problems exist between your CommServe computer, MediaAgents, DDB MediaAgents and clients. Eight-way connectivity checks are performed as follows:
    • Subclient to Data path
    • Client to MediaAgent
    • MediaAgent to Client
    • MediaAgent to CommServe
    • Client to CommServe
    • CommServe to Client
    • DDB MediaAgent to Client
    • MediaAgent to DDB MediaAgent
  • Check whether data interface pairs are configured.
  • Check connectivity between Continuous Data Replicator pairs. This is reported in a separate table.
  • Verify that library controllers, libraries, master drive pools, drive pools, and drives are online.
  • Verify the existence of the index cache location and to check the index cache label's contents against the selected MediaAgent's index cache.
  • Review the results of a space check that monitors consumed space and free space remaining for components that are essential to the operation of the software.
  • Check for the readiness of the data paths on all copy types (for example, primary, secondary, synchronous, etc.).
  • Check for the readiness of the DDB partitions and DDB MediaAgents.
  • Check that the DB2, Oracle or SAP Oracle database client and MediaAgent are ready when they are connected to the CommServe computer and available for backup and restore jobs and that the databases meet the following configuration criteria:
    • The database user has read and write permissions on the SnapProtect registry, log files and base directories.
    • The database user is a member of the SnapProtect install group.
    • For SAP Oracle databases, the SAP backint symbolic links are configured and correctly pointing to the SnapProtect backint.

What This Report Contains

This report presents the data in the following sections:

Sections Description
Summary This table provides information about entities located within the CommCell. Information displayed in the table includes:
  • The types and total number of entities
  • The number of entities that are offline per type
Disk Library Space Requirements Summary This table provides information about the disk library space. Information displayed in the table includes:
  • Library name and mount path
  • The amount of space left in the disk library in GB
  • The amount of space reserved in the disk library in MB
Tape Library Space Requirements Summary This table provides information about the tape library space. Information displayed in the table includes:
  • Library and scratch pool name
  • Number of spare tapes and low watermarks
Client This table provides information about each client in the CommCell. Note that clients with Exchange DAG Server are not supported. Information displayed in the table includes:
  • Client and associated subclient names, the name of the assigned storage policy, and the copy type
  • DDB Information that displays the name of MediaAgent and the DDB partition path
  • Data Path Information including the names of the associated MediaAgent and Library, the assigned master drive pool and drive pool paths, and the MediaAgent interface and client interface
  • Readiness status is shown based on the availability and accessibility of the DDB MediaAgent and the associated data path MediaAgent.

Note: Folders referenced in Not Ready statements, such as the Temp, Base, or IDataAgent folder, are located in the directory where you installed SnapProtect software. For example: C:\Program Files\##_DOC_OEM_INSTALL_DESTINATION_COMPANY_FOLDER_## \SnapProtect\Temp.

MediaAgents This table provides information about each MediaAgent and DDB MediaAgent in the CommCell. Information displayed in the table includes:
  • MediaAgent and location of the index cache file
  • State of readiness for each MediaAgent and the failure reason if applicable
  • Connectivity status for each DDB MediaAgent and the failure reason if applicable
Replication set Readiness This table provides information about the replication set that is associated with the selected client. Information displayed in the table includes:
  • Name of replication set, source client, and destination client
  • State of readiness for each replication set and the reason for failure if applicable.

How to Generate the Report

You can generate the default version of any CommCell Report on demand in the CommCell Console.

Before You Begin

  • Your CommCell user account requires a role with the Report Management permission.
  • To view report data for an entity, your CommCell user account must have an association with that entity.

    For more information on users, permissions, and associations, see User Administration and Security - Overview.

Procedure

  1. On the CommCell Console ribbon, select the Reports tab, and then click Readiness.
  2. In the Report Selection dialog box, select any of the available options.
  3. Click Run.

    The report appears in your default Web browser.

Scheduling the Report

  1. In the CommCell Console, select the Reports tab, and then on the ribbon, click the button for the report that you want to schedule.

    The Report Selection dialog box appears.

  2. Configure the report as needed.
  3. In the Report Selection dialog box, click Schedule.
  4. On the Schedule Pattern tab, in the Schedule Name box, enter a name for the schedule.
  5. Select the interval at which you want the report to run: One Time, Daily, Weekly, Monthly, or Yearly.
  6. In the Start Time box, type the time of day when you want the report generation to begin.
  7. Under Repeat, specify the exact times and days that you want the report to run.
  8. Click Ok.

Customizations That You Can Perform With This Report

You can further customize the report by using the tabs that are available in the Report Selection dialog box. The following table describes the available report options for this report.

Options Description
General On this tab, you can set the report to include information about the readiness of clients and MediaAgents in the CommCell. You must select at least one option from either the Clients or MediaAgents section in order to run the report. You can include the following information in the report:
  • Results of a network check on the selected clients in the report
  • Results of a check on the resources and capacity of the selected clients in the report
  • Status of the index cache for each MediaAgent in the report
  • Information for only those entities with a data path in Not Ready status or information for all selected entities in the report
  • Information for only enabled clients or information for all enabled and disabled clients. Disabled subclients always appear in the report if they exist under enabled clients.
Client

You can set the report to display information for all computers from the CommCell or select individual clients with the Modify option. You can set the report to include all agent types in the CommCell, or select individual agent types with the Modify option.

MediaAgent You can set the report to display information for all MediaAgents and DDB MediaAgents in the CommCell, or select individual MediaAgents and DDB MediaAgents.
Output

You can set the report output to appear in one of several  formats and save it to a variety of locations. Set any of the following options:

  • Generate the report in HTML, Text separated by commas or tabs, or PDF.

  • Enter a location to save the report in that location:

    • On your local computer
    • On a shared network drive
    • An FTP Location. Click Settings to specify an FTP location that is different than the default.
  • Choose a language from the Choose Locale list to set the report to appear in that language.

  • Enter a custom name for the report.

  • Select Date and Time, and then select a format from the list to set the format in which the date and time appears in the report